NCG Hospitality
Overview
Hotel Night Auditor role at NCG Hospitality Hampton Inn & Suites Phoenix Downtown. Join a 2025 USA Today Top Workplace Winner! Starting at
$19.00/hour ; experienced candidates may qualify for a higher wage. Flexible availability required on Monday to Friday, weekends and holidays. Open to overnight shifts. 1 year of hospitality experience is preferred. All shifts are overnight shifts. Our friendly and attentive Hotel Night Auditor is committed to delivering high-quality service to our guests while performing nightly balancing duties, daily paperwork, and shift reports related to the property's business transactions. Responsibilities Daily audit, balance, post and report on front desk, rooms, and food and beverage cash and credit operations, ensuring accuracy of the property's financial and accounting records Greet and interact with guests in a warm, friendly and professional manner Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests needs Promptly handle guest service requests and guest complaints to meet and exceed guest expectations Make reservations, check-in and check-out guests, process payments Perform tasks such as answering phones, maintaining a cash drawer, operating office equipment Ensure guest and property safety by knowing all safety, security and emergency procedures
Success factors
Ability to work overnight from 11:00 p.m. until 7:00 a.m. Understanding of general accounting practices and ability to compile facts and figures Strong oral and written communication and interpersonal skills Motivated to maintain excellent customer service reputation Strong attention to detail, organization and follow-up abilities Ability to be patient and creatively problem solve
What Youll Get at NCG Hospitality
The Hampton Inn & Suites Phoenix Downtown is proudly managed by NCG Hospitality, an award-winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. Career Development
Personalized career pathing and skill development Leadership and mentorship programs Educational and certification reimbursement
Team Member Perks
Worldwide hotel discounts and free stays at NCG Hospitality managed hotels Catch of the Day earn bonuses for going above and beyond to support team and guests Everyone Sells earn cash for bringing in business to our properties Paid Volunteer hours Earn money for community service
Health & Wellness Benefits
Medical, dental, and vision plans Paid sick time and Paid Time Off Virtual telehealth access and employee assistance resources Monthly health and fitness reimbursement programs
Financial Support
Same-day pay options Referral bonus earn cash for bringing great team members 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%
Ready To Grow With Us? Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality. NCG Hospitality is proud to be an Equal Opportunity Employer. Job details
Seniority level: Entry level Employment type: Full-time Job function: Management and Manufacturing Industries: Hospitality
Referrals increase your chances of interviewing at NCG Hospitality by 2x. Get notified about new Night Auditor jobs in Phoenix, AZ. #J-18808-Ljbffr
Hotel Night Auditor role at NCG Hospitality Hampton Inn & Suites Phoenix Downtown. Join a 2025 USA Today Top Workplace Winner! Starting at
$19.00/hour ; experienced candidates may qualify for a higher wage. Flexible availability required on Monday to Friday, weekends and holidays. Open to overnight shifts. 1 year of hospitality experience is preferred. All shifts are overnight shifts. Our friendly and attentive Hotel Night Auditor is committed to delivering high-quality service to our guests while performing nightly balancing duties, daily paperwork, and shift reports related to the property's business transactions. Responsibilities Daily audit, balance, post and report on front desk, rooms, and food and beverage cash and credit operations, ensuring accuracy of the property's financial and accounting records Greet and interact with guests in a warm, friendly and professional manner Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests needs Promptly handle guest service requests and guest complaints to meet and exceed guest expectations Make reservations, check-in and check-out guests, process payments Perform tasks such as answering phones, maintaining a cash drawer, operating office equipment Ensure guest and property safety by knowing all safety, security and emergency procedures
Success factors
Ability to work overnight from 11:00 p.m. until 7:00 a.m. Understanding of general accounting practices and ability to compile facts and figures Strong oral and written communication and interpersonal skills Motivated to maintain excellent customer service reputation Strong attention to detail, organization and follow-up abilities Ability to be patient and creatively problem solve
What Youll Get at NCG Hospitality
The Hampton Inn & Suites Phoenix Downtown is proudly managed by NCG Hospitality, an award-winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. Career Development
Personalized career pathing and skill development Leadership and mentorship programs Educational and certification reimbursement
Team Member Perks
Worldwide hotel discounts and free stays at NCG Hospitality managed hotels Catch of the Day earn bonuses for going above and beyond to support team and guests Everyone Sells earn cash for bringing in business to our properties Paid Volunteer hours Earn money for community service
Health & Wellness Benefits
Medical, dental, and vision plans Paid sick time and Paid Time Off Virtual telehealth access and employee assistance resources Monthly health and fitness reimbursement programs
Financial Support
Same-day pay options Referral bonus earn cash for bringing great team members 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%
Ready To Grow With Us? Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality. NCG Hospitality is proud to be an Equal Opportunity Employer. Job details
Seniority level: Entry level Employment type: Full-time Job function: Management and Manufacturing Industries: Hospitality
Referrals increase your chances of interviewing at NCG Hospitality by 2x. Get notified about new Night Auditor jobs in Phoenix, AZ. #J-18808-Ljbffr