Water Damage Restoration Lead Technician

Joining the Lightspeed Restoration team as a Water Damage Mitigation Team Lead is an excellent opportunity to continue to grow your career in the restoration industry! You will be joining a company at an exciting time as we grow our standard emergency services for water damage mitigation into a major part of our business. Help us take on the challenge of having a dedicated team for 24/7 water damage service calls at home, as well as responding when a major storm causes widespread damage in another part of the country. Between CAT events and the day to day water damage challenges at home, there will be plenty of excitement. We are a veteran owned, family run, growing business dedicated to providing quality service to our community. In business locally for 7+ years, Lightspeed Restoration is a new brand with a well-established team and presence in the area. Our mission is to provide our customers with a sense of security and confidence as we help them navigate their restoration challenges by providing transparency, good value, and high quality workmanship. We treat our customers with respect and earn their respect and loyalty. We strive to provide employees with the tools and mentorship to achieve professional and life goals in a positive successful work environment. Individuals with industry training and proven leadership experience will find an opportunity to hone their current skills, improve as they face new challenges, and develop both their professional career as well as find personal growth. Benefits: Team-oriented culture Community impact Training programs Potential for upward mobility within the company Competitive compensation (based on relevant experience and current certifications) Retirement Savings, Disability Insurance, PTO benefits offered (full time employees only) A Water Damage Restoration Lead Tech is responsible for overseeing and managing a crew for water damage mitigation, both during the work day and on an emergency basis (nights, weekends, holidays as needed). They will be managing job costs, production times, quality assurance and thorough documentation, as well as being responsible for a company vehicle and equipment. As needed, the Water Damage Restoration Lead Tech is also a working Field Technician who will supplement their water damage hours of work with our related service lines: mold remediation, air duct & dryer vent cleaning, etc. All of our services are provided for both residential and commercial customers. This is a full time position. Primary Responsibilities: Respond 24/7 to emergency water damage mitigation situations as part of a rotating on-call roster Manage the production, including hands-on work as required for water damage mitigation per written scope of work Provide strong leadership to ensure successful, safe, timely, and profitable project delivery and completion Provide thorough documentation on projects (i.e. photos, contracts, etc.) while being open to feedback on how to improve at all times Work safely in a team environment Ensures all safety measures are enforced on job site Qualifications: At least 2-5 years experience in restoration services (water damage preferred) (Required) 1-2 years of leadership experience (Required) WRT certification (Required to achieve full time/team lead status) Other industry relevant certifications that are current that can include: IICRC, ASCS, OSHA 30, MICRO CMI/CMRC Working knowledge of residential and / or commercial construction practices is a strong plus Must be a self-starter Able to work efficiently and effectively in a Team environment Excellent Customer Service skills Able to coordinate a team as an effective leader to achieve production goals Strong verbal and written communication skills Ability to read and interpret Xactimate reports required for scope of work Working knowledge of basic PC operations, smartphone usage, and ability to take clear photos for documentation Exhibit a professional, neat appearance Ability to lift 75 lbs Valid drivers license with satisfactory driving record (Required) Successfully complete a pre-employment background check and drug test (Required) Safety Gear Provided: PPE Gloves (leather, nitrile, or coated cloth depending on application) Safety Glasses or Goggles N-95 Respirators, cartridges Poly Spun Tyvek style suits with hood and foot protection Shoe covers, Knee Pads, and Muck Boots Hard Hats, Ear Protection, and Steel Toe Shoes may be required, dependent on site application Fall protection for aerial work We are a small, culture driven company that is committed to serving the community, helping employees grow, and develop successful careers. If you are looking for a company that values and rewards your dedication and hard work, this is the place for you. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Lightspeed Restoration Corporate.