Chime
Overview Product Manager, Communications – Chime. We’re looking for a Product Manager to join the Member Engagement team and lead Chime’s communications platform and experiences. This role focuses on building and scaling the infrastructure that powers how and when we reach millions of members across push, email, and in‑app channels. You’ll own the direct‑to‑member messaging experience and the internal‑facing systems that enable product and marketing teams to deliver the right message to the right person at the right time, at scale.
Qualifications, skills, and all relevant experience needed for this role can be found in the full description below. The base salary offered for this role and level of experience will begin at $196,100 and up to $281,900. Full‑time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on location, skills, qualifications, and experience. Responsibilities
Own the product vision and strategy for the foundational platform that powers all of Chime’s member communications – from email and SMS to push notification and in‑app surfaces Build internal tools and APIs to empower product and marketing teams to deliver the right message to the right member at the right time Collaborate with engineering, design, data science, and marketing to expand platform capabilities, including targeting, personalization, experimentation, and reachability Prioritize improvements to platform performance, scalability, and personalization to drive engagement and key member actions Set the bar for member‑facing communications that reflect Chime’s brand values and support a cohesive app experience Leverage experimentation and data to evolve platform capabilities and optimize member and business outcomes Identify and drive high‑leverage product opportunities, navigate ambiguity, surface tradeoffs, and balance member needs with business goals Qualifications
Experience with messaging platforms or APIs (e.g., Braze, Iterable) to build targeted communications that drive timely, high‑impact user actions A track record of leading cross‑functional initiatives to improve communications across mobile, email, and in‑app channels Background in building consumer‑facing mobile features or platforms with strong UX and performance sensibilities Ownership of a product roadmap, including defining metrics and using data to inform trade‑offs and prioritization Familiarity with platform or infrastructure product roles that enable other teams to build and scale user‑facing experiences Comfort operating with autonomy, making product decisions with limited guidance while balancing member needs and technical constraints Collaborate with engineering and data teams to ship complex features in fast‑paced environments About The Role We’re a cross‑functional team at the intersection of technology and experience. You’ll help deliver the right message to the right person at the right time, at scale. This section also includes information about the role’s context within Chime and its impact on member engagement. About Us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank—on the premise that core banking services should be helpful, easy, and free. Our members are empowered to take control of their finances and work toward their goals. We value bold thinking, ownership, collaboration, and integrity in delivering the best experience possible to millions. What We Offer For Our Full-time, Regular Employees
Our in‑office policy includes four days a week in the office and Fridays from home for those near an office, plus team and company‑wide events depending on location. In‑office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit Competitive salary based on experience 401(k) match and comprehensive medical, dental, vision, life, and disability benefits Generous vacation policy and company‑wide paid days off Annual wellness stipend for eligible wellness expenses Up to 24 weeks of paid parental leave for birthing parents and 12 weeks for non‑birthing parents Access to Maven with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more In‑person and virtual events to connect with colleagues and participate in a variety of activities A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech Equal Opportunity Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis. We will consider qualified applicants with criminal histories in a manner consistent with applicable laws. If you need accommodation during the application process, please contact: benefits@chime.com. Chime is not a bank; banking services are provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
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Qualifications, skills, and all relevant experience needed for this role can be found in the full description below. The base salary offered for this role and level of experience will begin at $196,100 and up to $281,900. Full‑time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on location, skills, qualifications, and experience. Responsibilities
Own the product vision and strategy for the foundational platform that powers all of Chime’s member communications – from email and SMS to push notification and in‑app surfaces Build internal tools and APIs to empower product and marketing teams to deliver the right message to the right member at the right time Collaborate with engineering, design, data science, and marketing to expand platform capabilities, including targeting, personalization, experimentation, and reachability Prioritize improvements to platform performance, scalability, and personalization to drive engagement and key member actions Set the bar for member‑facing communications that reflect Chime’s brand values and support a cohesive app experience Leverage experimentation and data to evolve platform capabilities and optimize member and business outcomes Identify and drive high‑leverage product opportunities, navigate ambiguity, surface tradeoffs, and balance member needs with business goals Qualifications
Experience with messaging platforms or APIs (e.g., Braze, Iterable) to build targeted communications that drive timely, high‑impact user actions A track record of leading cross‑functional initiatives to improve communications across mobile, email, and in‑app channels Background in building consumer‑facing mobile features or platforms with strong UX and performance sensibilities Ownership of a product roadmap, including defining metrics and using data to inform trade‑offs and prioritization Familiarity with platform or infrastructure product roles that enable other teams to build and scale user‑facing experiences Comfort operating with autonomy, making product decisions with limited guidance while balancing member needs and technical constraints Collaborate with engineering and data teams to ship complex features in fast‑paced environments About The Role We’re a cross‑functional team at the intersection of technology and experience. You’ll help deliver the right message to the right person at the right time, at scale. This section also includes information about the role’s context within Chime and its impact on member engagement. About Us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank—on the premise that core banking services should be helpful, easy, and free. Our members are empowered to take control of their finances and work toward their goals. We value bold thinking, ownership, collaboration, and integrity in delivering the best experience possible to millions. What We Offer For Our Full-time, Regular Employees
Our in‑office policy includes four days a week in the office and Fridays from home for those near an office, plus team and company‑wide events depending on location. In‑office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit Competitive salary based on experience 401(k) match and comprehensive medical, dental, vision, life, and disability benefits Generous vacation policy and company‑wide paid days off Annual wellness stipend for eligible wellness expenses Up to 24 weeks of paid parental leave for birthing parents and 12 weeks for non‑birthing parents Access to Maven with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more In‑person and virtual events to connect with colleagues and participate in a variety of activities A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech Equal Opportunity Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis. We will consider qualified applicants with criminal histories in a manner consistent with applicable laws. If you need accommodation during the application process, please contact: benefits@chime.com. Chime is not a bank; banking services are provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
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