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AdventHealth Central Florida

Care Manager Lead Case Management East Orlando

AdventHealth Central Florida, Orlando, Florida, us, 32885

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Overview

Care Manager Lead Case Management East Orlando. Join to apply for the Care Manager Lead Case Management East Orlando role at AdventHealth Central Florida. Details

Schedule:

Full time Shift:

Days Location:

7727 Lake Underhill Road Orlando, Florida 32822 Minimum Qualifications Registered Nurse (RN) valid Florida or Multi-State Department of Health Nursing License Required Bachelor's Required Master's Preferred

Preferred Qualifications

Bachelor's of Nursing Preferred Certified Case Manager (CCM) Preferred

The Community Youll Be Caring For

AdventHealth East Orlando, a 265-bed community hospital, has been serving East Orlando residents since 1941 as an innovative local leader that fills a vital need in a fast-growing area A recent 200,000 square-foot expansion project upgraded the hospital to 265 beds, with a spacious patient tower and 80 new private rooms designed to enhance the holistic care experience Annual number of emergency cases: 89,018

The Role Youll Contribute

The Care Manager Lead (CML) is a care management professional who supports the Care Management Operations Manager and/or Senior Manager in overall operations of the Care Management staff. Exhibits critical-thinking skills, creativity, and manages resources to achieve quality performance, positive employee relations and compliance with hospital guidelines. The CML staffs, trains, mentors and facilitates workflow processes within the care management team in the delivery of services to our patient population. The CML ensures quality care is delivered to our patients and effective stewardship of scarce resources. Supports change activities and works to ensure implementation of change that may occur. In the absence of the Operations Manager and Senior Manager, escalates all issues up to their immediate supervisor. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. The Value Youll Bring To The Team

Monitors performance of the staff and reports findings to the nurse manager or takes corrective action for improvement as appropriate. Demonstrates familiarity with the performance improvement model of the organization. Supports performance improvement activities on the unit through problem identification, assessment, data gathering, change implementation, and evaluation of outcomes. Is supportive of Process Improvement Initiatives by sponsoring and/or participating in the activities. Ensures that practice changes, as a result of performance improvement activities, are implemented. Monitors performance of the staff and reports findings to the nurse manager or takes corrective action for improvement as appropriate. Demonstrates familiarity with the performance improvement model of the organization. Supports performance improvement activities on the unit through problem identification, assessment, data gathering, change implementation, and evaluation of outcomes. Is supportive of Process Improvement Initiatives by sponsoring and/or participating in the activities. Ensures that practice changes, as a result of performance improvement activities, are implemented. Supports quality standards and initiatives set by the department. Utilizes critical thinking skills in the performance of duties. Supports the planning, organizing, and leading of the unit through application of critical thinking skills. Utilizes data-driven decision making, incorporating evidence into the decision process. Demonstrates an understanding of the technology utilized on the unit. Appropriately integrates technology into the day-to-day care of the patient and leverages technology to improve patient care outcomes

Seniorities and Employment

Seniority level: Mid-Senior level Employment type: Full-time Job function: Health Care Provider Industries: Hospitals and Health Care

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