Logo
Staffmark

Customer Service Representative

Staffmark, Brainerd, Minnesota, United States, 56401

Save Job

Temp-to-Hire: The Smart Way to Build Your Career!

Staffmark, in Brainerd, MN, is excited to offer an excellent opportunity for a Customer Service Representative. If you are passionate about customer service, enjoy problem-solving, and are ready to contribute to a positive and supportive work environment, we want to hear from you!

Pay & Schedule Details: Pay: $16.50 per hour Schedule: 1st Shift | 8:00 AM - 5:00 PM | Monday - Friday Requirements:

High school diploma or equivalent (preferred: degree in a related field). 2 years of customer service experience. Proficiency in Microsoft Office and other standard business software. Strong communication skills and ability to manage client interactions effectively. Detail-oriented with excellent problem-solving abilities. Must be able to report to the Baxter office on Mondays. Customer Service Representative Job Duties

Be responsible for responding to internal and external client inquiries, both by phone and written communication. You will ensure timely responses within 24-48 hours and maintain a high level of customer service.

Key Responsibilities

Addressing client inquiries and resolving any service issues by communicating with plan sponsors and financial professionals. Proactively reaching out to clients to resolve concerns and offer support. Documenting all verbal and written communication and maintaining accurate records. Meeting service-level goals as set for the Mass Amendment Client Service project. Employee Benefits

Medical, dental, vision, and life insurance Short-term disability 401k plans Weekly pay is available every Friday Employee discount programs Referral bonus potential

If you're ready to take the next step in your career,

click 'Apply Now'

! A dedicated recruiter will be in touch with you shortly to discuss this exciting opportunity. We look forward to connecting with you!