Wilden Pump & Engineering
Applications Engineer - Cryogenic Pumps
Wilden Pump & Engineering, Los Angeles, California, United States, 90079
Overview
PSG is the global pump, metering and dispensing-solution expert, enabling the safe and efficient transfer of critical and valuable fluids that require optimal performance and reliability in applications where it matters most. PSG is a leading provider of flow meters designed to reduce waste and downtime while accurately measuring, monitoring and controlling the distribution of fluids. Headquartered in Downers Grove, IL, USA, PSG is comprised of several world-class brands and operates manufacturing facilities on three continents. PSG is part of the Pumps & Process Solutions segment of Dover Corporation. For additional information on PSG, please visit psgdover.com. Position Summary
Position Summary:
The Applications Engineer/Product Specialist responds to inquiries from the organization's sales force or customers about the technical aspects of the organization's products and services. Leads technical training about product selection, performance, and troubleshooting. Reviews engineering specifications and generates proposals. Develops skills and knowledge of the organization's products and services. Education
Education:
Bachelor's degree in engineering, or equivalent relevant education and work experience. Experience
2+ years of experience with engineering degree (Applications Engineer) 5+ years of technical product experience without an engineering degree (Product Specialist) Relevant industry experience (pumps, valves, system design, rotating equipment, etc.) desired Knowledge, Skills and Abilities
Able to quickly learn products in detail which includes the operating principles and performance characteristics. Ability to professionally interact with customers on technical matters Ability to select a pump and/or accessories based on application requirements Ability to analyze a mechanical system and provide technical guidance for operation and troubleshooting Proficient with Microsoft Outlook, Excel, Word and PowerPoint Highly organized and efficient in approaching tasks A self-starter with ability to solve problems and anticipate and avoid issues Clear, concise, and articulate communication skills - verbal, written and listening Strong team player, work ethic and commitment to win Duties and Responsibilities
Provide support for the Sr. Applications Engineer(s) Provide guidance to sales team and channel partners for selection, configuration, and quotation of products. Provide technical support and troubleshooting for channel partners and end users. Conduct technical training of internal team members, channel partners, and other industry participants, such as EPCs, consultants, and end users. Provide technical support in marketing activities such as creation of market literature, preparing for and supporting trade shows, industry events and PSG product training and customer events. Conduct market research through trade associations, internet investigation and corporate services. Develop and maintain comprehensive knowledge of competitive products and their activity in the marketplace and provide reports, on a regular basis. Investigate market needs for innovative products and communicate them to Product Management as opportunities for product development. Follows all company processes and policies pertaining to role. Other duties as assigned Travel
Limited travel required Physical Requirements
The work is predominantly sedentary and requires minimal or negligible physical exertion. The employee is normally seated; however, the nature of the work allows for periods of standing or walking at will. Strength to lift or carry files weighing up to ten pounds; vision to read printed materials and computer screen, and ability to hear and speak to communicate in person, telephone or over Teams. Work Environment
The environment is primarily in a controlled climate office setting but will also require time on the manufacturing floor. The manufacturing environment is subject to moderate changes in temperature, and the employee may be exposed to typical hazards of noise, flying debris, and overhead hazards requiring the use of proper PPE (Personal Protective Equipment). This position may require overtime as necessary. The company reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. Work Arrangement
Onsite (Hybrid two (2) days a week after training period) Compensation and Benefits
Pay Range: $95,000.00 - $105,000.00 annually Bonus Eligible: This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan. Benefits: Our total rewards package includes a 401(k) with employer contributions; medical, dental and vision insurance; wellness programs; health savings account; flexible spending accounts; company paid short-term and long-term disability; life and AD&D insurance; dependent and optional insurances; commuter benefits; paid time off, holidays and sick leave; tuition assistance and other benefits. Eligibility for benefits is governed by applicable plan documents and policies. Equal Opportunity and Accommodations
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law. If you require a reasonable accommodation to complete any part of the application process, please contact accommodations@psgdover.com with Job Requisition Number / Job Title and Location. Job Function
Product Development #J-18808-Ljbffr
PSG is the global pump, metering and dispensing-solution expert, enabling the safe and efficient transfer of critical and valuable fluids that require optimal performance and reliability in applications where it matters most. PSG is a leading provider of flow meters designed to reduce waste and downtime while accurately measuring, monitoring and controlling the distribution of fluids. Headquartered in Downers Grove, IL, USA, PSG is comprised of several world-class brands and operates manufacturing facilities on three continents. PSG is part of the Pumps & Process Solutions segment of Dover Corporation. For additional information on PSG, please visit psgdover.com. Position Summary
Position Summary:
The Applications Engineer/Product Specialist responds to inquiries from the organization's sales force or customers about the technical aspects of the organization's products and services. Leads technical training about product selection, performance, and troubleshooting. Reviews engineering specifications and generates proposals. Develops skills and knowledge of the organization's products and services. Education
Education:
Bachelor's degree in engineering, or equivalent relevant education and work experience. Experience
2+ years of experience with engineering degree (Applications Engineer) 5+ years of technical product experience without an engineering degree (Product Specialist) Relevant industry experience (pumps, valves, system design, rotating equipment, etc.) desired Knowledge, Skills and Abilities
Able to quickly learn products in detail which includes the operating principles and performance characteristics. Ability to professionally interact with customers on technical matters Ability to select a pump and/or accessories based on application requirements Ability to analyze a mechanical system and provide technical guidance for operation and troubleshooting Proficient with Microsoft Outlook, Excel, Word and PowerPoint Highly organized and efficient in approaching tasks A self-starter with ability to solve problems and anticipate and avoid issues Clear, concise, and articulate communication skills - verbal, written and listening Strong team player, work ethic and commitment to win Duties and Responsibilities
Provide support for the Sr. Applications Engineer(s) Provide guidance to sales team and channel partners for selection, configuration, and quotation of products. Provide technical support and troubleshooting for channel partners and end users. Conduct technical training of internal team members, channel partners, and other industry participants, such as EPCs, consultants, and end users. Provide technical support in marketing activities such as creation of market literature, preparing for and supporting trade shows, industry events and PSG product training and customer events. Conduct market research through trade associations, internet investigation and corporate services. Develop and maintain comprehensive knowledge of competitive products and their activity in the marketplace and provide reports, on a regular basis. Investigate market needs for innovative products and communicate them to Product Management as opportunities for product development. Follows all company processes and policies pertaining to role. Other duties as assigned Travel
Limited travel required Physical Requirements
The work is predominantly sedentary and requires minimal or negligible physical exertion. The employee is normally seated; however, the nature of the work allows for periods of standing or walking at will. Strength to lift or carry files weighing up to ten pounds; vision to read printed materials and computer screen, and ability to hear and speak to communicate in person, telephone or over Teams. Work Environment
The environment is primarily in a controlled climate office setting but will also require time on the manufacturing floor. The manufacturing environment is subject to moderate changes in temperature, and the employee may be exposed to typical hazards of noise, flying debris, and overhead hazards requiring the use of proper PPE (Personal Protective Equipment). This position may require overtime as necessary. The company reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. Work Arrangement
Onsite (Hybrid two (2) days a week after training period) Compensation and Benefits
Pay Range: $95,000.00 - $105,000.00 annually Bonus Eligible: This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan. Benefits: Our total rewards package includes a 401(k) with employer contributions; medical, dental and vision insurance; wellness programs; health savings account; flexible spending accounts; company paid short-term and long-term disability; life and AD&D insurance; dependent and optional insurances; commuter benefits; paid time off, holidays and sick leave; tuition assistance and other benefits. Eligibility for benefits is governed by applicable plan documents and policies. Equal Opportunity and Accommodations
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law. If you require a reasonable accommodation to complete any part of the application process, please contact accommodations@psgdover.com with Job Requisition Number / Job Title and Location. Job Function
Product Development #J-18808-Ljbffr