LHH Recruitment Solutions
Healthcare Customer Service Specialist
LHH Recruitment Solutions, San Diego, California, United States, 92189
Job Title: Healthcare Customer Service Specialist
Location: Mission Valley, San Diego, CA
Employment Type: Full-Time | On-Site
A rapidly growing healthcare organization in Mission Valley is seeking a compassionate and detail-oriented Healthcare Customer Service Specialist to join our client's team. This is an exciting opportunity to make a meaningful impact while growing your career in a supportive and fast-paced environment.
In this role, you will be the first point of contact for patients and providers, helping to ensure a positive experience through professional, timely, and accurate service. You'll handle incoming calls, schedule appointments, verify insurance, and assist with general inquiries related to patient care and services.
Key Responsibilities:
Answer high-volume inbound calls and respond to patient inquiries
Schedule, confirm, and update appointments
Verify insurance coverage and collect necessary documentation
Provide accurate information about services, policies, and billing
Maintain detailed and accurate records in the system
Collaborate with medical and administrative staff to support patient needs
Qualifications:
1-2 years of customer service experience, preferably in healthcare
Call center experience is a plus
Excellent communication and problem-solving skills
Familiarity with medical terminology and insurance verification is a plus
Proficient in Microsoft Office
Working Hours:
Full-time
Onsite
Monday- Friday
8am-5pm PST
Position Details:
Location: Kearny Mesa, San Diego
Contract to hire role
Compensation: $24.00 per hour
If you meet the qualifications and are interested in this opportunity, please apply now - we are conducting interviews immediately!
Pay Details:
$24.00 per hour
Search managed by:
Ciara Norton
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance
Massachusetts Candidates Only:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
A rapidly growing healthcare organization in Mission Valley is seeking a compassionate and detail-oriented Healthcare Customer Service Specialist to join our client's team. This is an exciting opportunity to make a meaningful impact while growing your career in a supportive and fast-paced environment.
In this role, you will be the first point of contact for patients and providers, helping to ensure a positive experience through professional, timely, and accurate service. You'll handle incoming calls, schedule appointments, verify insurance, and assist with general inquiries related to patient care and services.
Key Responsibilities:
Answer high-volume inbound calls and respond to patient inquiries
Schedule, confirm, and update appointments
Verify insurance coverage and collect necessary documentation
Provide accurate information about services, policies, and billing
Maintain detailed and accurate records in the system
Collaborate with medical and administrative staff to support patient needs
Qualifications:
1-2 years of customer service experience, preferably in healthcare
Call center experience is a plus
Excellent communication and problem-solving skills
Familiarity with medical terminology and insurance verification is a plus
Proficient in Microsoft Office
Working Hours:
Full-time
Onsite
Monday- Friday
8am-5pm PST
Position Details:
Location: Kearny Mesa, San Diego
Contract to hire role
Compensation: $24.00 per hour
If you meet the qualifications and are interested in this opportunity, please apply now - we are conducting interviews immediately!
Pay Details:
$24.00 per hour
Search managed by:
Ciara Norton
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance
Massachusetts Candidates Only:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.