Virginia Jobs
Office Associate III- Washington County (near TN border)
Virginia Jobs, Washington, Virginia, United States, 22747
Hiring Range:
$25,281 to $34,000
Full Time or Part Time:
Full Time
Additional Detail
Title Description-
Office Associate III is the advanced level in the occupational group for Office Associates. Employees perform a broad variety of office responsibilities that require applying some program knowledge and office and administrative practices, policies and procedures to perform specific office support activities. This position serves as the agency receptionist.
General Work Tasks (Illustrative Only)-
Answer multi-line phone system, directing callers to the appropriate staff or community resource; Greet customers/visitors, ascertain their needs and refer to the appropriate staff or community resource; Provide information and resources to the general public; Accept document from customers and distribute to caseworkers; Distribute applications for benefit programs to customer, assisting with completion if needed; Maintain front desk and front lobby areas; Issue EBT cards to customers; Distribute incoming faxes and mail to caseworkers; Purges records. Knowledge, Skills, and Abilities:
Knowledge-
Considerable knowledge of: office and administrative practices, policies and procedures and office support activities; spelling, grammar and punctuation; office terminology, procedures, and equipment technology and office software programs; and mathematics to calculate percentages, formulas and averages to solve mathematical problems. Some knowledge of: elementary bookkeeping and accounting.
Skills-
Skill in: operating a personal computer, printer, scanner, and a variety of standard office machines and equipment. Some skill in performing basic maintenance of computer system and general office equipment to include some troubleshooting of automation equipment problems.
Abilities-
Demonstrated ability to: organize information and develop/maintain records in various formats; communicate effectively both orally and in writing; follow written and oral instructions; multi-task; establish and maintain effective working relationships with coworkers, customers, other public and private agencies, and the public sometimes under stressful situations; collect and disseminate information; make computations with speed and accuracy; file alphabetically or numerically; proofread; make minor decisions in accordance to regulations and established practices; advise and interpret policies and procedures in researching and resolving inquiries, requests and complaints.
Education and Experience-
High school diploma supplemented with related clerical or administrative experience in social services or related field OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.
Special Requirements: Must pass a criminal records check, driving records check and drug screen. This position will be required to work emergency shelters during natural disasters or weather events.
$25,281 to $34,000
Full Time or Part Time:
Full Time
Additional Detail
Title Description-
Office Associate III is the advanced level in the occupational group for Office Associates. Employees perform a broad variety of office responsibilities that require applying some program knowledge and office and administrative practices, policies and procedures to perform specific office support activities. This position serves as the agency receptionist.
General Work Tasks (Illustrative Only)-
Answer multi-line phone system, directing callers to the appropriate staff or community resource; Greet customers/visitors, ascertain their needs and refer to the appropriate staff or community resource; Provide information and resources to the general public; Accept document from customers and distribute to caseworkers; Distribute applications for benefit programs to customer, assisting with completion if needed; Maintain front desk and front lobby areas; Issue EBT cards to customers; Distribute incoming faxes and mail to caseworkers; Purges records. Knowledge, Skills, and Abilities:
Knowledge-
Considerable knowledge of: office and administrative practices, policies and procedures and office support activities; spelling, grammar and punctuation; office terminology, procedures, and equipment technology and office software programs; and mathematics to calculate percentages, formulas and averages to solve mathematical problems. Some knowledge of: elementary bookkeeping and accounting.
Skills-
Skill in: operating a personal computer, printer, scanner, and a variety of standard office machines and equipment. Some skill in performing basic maintenance of computer system and general office equipment to include some troubleshooting of automation equipment problems.
Abilities-
Demonstrated ability to: organize information and develop/maintain records in various formats; communicate effectively both orally and in writing; follow written and oral instructions; multi-task; establish and maintain effective working relationships with coworkers, customers, other public and private agencies, and the public sometimes under stressful situations; collect and disseminate information; make computations with speed and accuracy; file alphabetically or numerically; proofread; make minor decisions in accordance to regulations and established practices; advise and interpret policies and procedures in researching and resolving inquiries, requests and complaints.
Education and Experience-
High school diploma supplemented with related clerical or administrative experience in social services or related field OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.
Special Requirements: Must pass a criminal records check, driving records check and drug screen. This position will be required to work emergency shelters during natural disasters or weather events.