Car-X Tire & Auto
Overview
Join to apply for the
Assistant Automotive Store Manager
role at
Car-X Tire & Auto . The Assistant Manager is a full-time position, hourly based on the needs of the business. The Assistant Manager is a key holder for the store and serves as the manager on duty (MOD) in the absence of the Store Manager, or when demand requires it. The role involves assisting in managing the operations of an automotive retail service and repair store to meet or exceed service standards and to achieve Monros performance and profitability goals. The position is expected to ensure that all teammates deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions, and by consistently meeting guest expectations for time commitments and quality. Responsibilities Schedule guest appointments for the most effective optimization of technician abilities in the efficient and timely completion of vehicle services/repairs Help achieve Monros sales goals by properly informing and recommending tire and service products and sales promotions. Attend to all guest needs in areas of sales, service, complaints, and adjustments. Build guest relationships to maximize customer satisfaction, loyalty, and retention. Assist technicians in conveying repair and service needs to guests. Ensure the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest-ready condition. Assist with inventory management to include the oversight of pulling tires and parts, unloading and stocking inventory. Provide direction and oversight to other technicians and assist where needed with services/repairs. Assist in organizing the stores workflow to ensure that technician skill levels are utilized efficiently for completing vehicle services/repairs effectively and timely in accordance with Monro standards of operation. Understand and adhere to company policies and procedures, governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures. Perform Store Manager functions as business needs dictate. Perform other duties as assigned and required by direct supervisor.
Qualifications
High School Diploma or equivalent Minimum of two years retail experience, or the equivalent combination of education and experience Ability to work flexible hours, days, evenings, weekends, and holidays ASE certification and State Inspection License (where applicable) preferred Ability to influence and motivate a team to achieve set goals and objectives Ability to problem solve, manage inventory, merchandising, and customer service Communications skills to effectively communicate with teammates and guests Complete all Monro required training with the guidelines and timing provided Must possess a current valid drivers license and have a satisfactory Motor Vehicle Report (MVR)
Profile Summary
Capable of performing basic automotive maintenance, repair, and tire services Ability to identify problems by collecting data and establishing facts to produce practical decisions and solutions Ability to interpret and execute instructions furnished in written, oral, and diagram formats Excellent customer service skills Strong sales orientation and customer focus Excellent verbal and written communication skills with the ability to convey technical issues and write routine reports Excellent organizational and time management skills with the ability to change focus quickly to meet business needs
Work Environment & Physical Requirements
This job operates in an automotive shop environment. The job may involve exposure to moderate noise, adverse weather conditions, chemicals, odors, dirt, and dust. Assistant Managers must be able to: See, hear, speak, lift, carry, and stock merchandise and supplies up to 75 lbs. without assistance Stand and walk for long periods; frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, and twisting
Benefits
Performance-based incentives Paid vacation and holidays Reimbursement for ASE Certifications Reimbursement for State Inspection Licenses, where applicable 401k eligibility immediately upon hire Direct Deposit Employee Discounts Healthcare, Vision, and Dental Employee Access Perks Career Advancement Opportunities
This summary is not an all-inclusive description of job duties. Other duties may be assigned by the supervisor as needed. Monro, Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. Seniority level : Entry level Employment type : Full-time Job function : Management and Manufacturing Industries : Automotive Referrals increase your chances of interviewing at Car-X Tire & Auto by 2x Sign in to set job alerts for Automotive Specialist roles. Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Join to apply for the
Assistant Automotive Store Manager
role at
Car-X Tire & Auto . The Assistant Manager is a full-time position, hourly based on the needs of the business. The Assistant Manager is a key holder for the store and serves as the manager on duty (MOD) in the absence of the Store Manager, or when demand requires it. The role involves assisting in managing the operations of an automotive retail service and repair store to meet or exceed service standards and to achieve Monros performance and profitability goals. The position is expected to ensure that all teammates deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions, and by consistently meeting guest expectations for time commitments and quality. Responsibilities Schedule guest appointments for the most effective optimization of technician abilities in the efficient and timely completion of vehicle services/repairs Help achieve Monros sales goals by properly informing and recommending tire and service products and sales promotions. Attend to all guest needs in areas of sales, service, complaints, and adjustments. Build guest relationships to maximize customer satisfaction, loyalty, and retention. Assist technicians in conveying repair and service needs to guests. Ensure the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest-ready condition. Assist with inventory management to include the oversight of pulling tires and parts, unloading and stocking inventory. Provide direction and oversight to other technicians and assist where needed with services/repairs. Assist in organizing the stores workflow to ensure that technician skill levels are utilized efficiently for completing vehicle services/repairs effectively and timely in accordance with Monro standards of operation. Understand and adhere to company policies and procedures, governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures. Perform Store Manager functions as business needs dictate. Perform other duties as assigned and required by direct supervisor.
Qualifications
High School Diploma or equivalent Minimum of two years retail experience, or the equivalent combination of education and experience Ability to work flexible hours, days, evenings, weekends, and holidays ASE certification and State Inspection License (where applicable) preferred Ability to influence and motivate a team to achieve set goals and objectives Ability to problem solve, manage inventory, merchandising, and customer service Communications skills to effectively communicate with teammates and guests Complete all Monro required training with the guidelines and timing provided Must possess a current valid drivers license and have a satisfactory Motor Vehicle Report (MVR)
Profile Summary
Capable of performing basic automotive maintenance, repair, and tire services Ability to identify problems by collecting data and establishing facts to produce practical decisions and solutions Ability to interpret and execute instructions furnished in written, oral, and diagram formats Excellent customer service skills Strong sales orientation and customer focus Excellent verbal and written communication skills with the ability to convey technical issues and write routine reports Excellent organizational and time management skills with the ability to change focus quickly to meet business needs
Work Environment & Physical Requirements
This job operates in an automotive shop environment. The job may involve exposure to moderate noise, adverse weather conditions, chemicals, odors, dirt, and dust. Assistant Managers must be able to: See, hear, speak, lift, carry, and stock merchandise and supplies up to 75 lbs. without assistance Stand and walk for long periods; frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, and twisting
Benefits
Performance-based incentives Paid vacation and holidays Reimbursement for ASE Certifications Reimbursement for State Inspection Licenses, where applicable 401k eligibility immediately upon hire Direct Deposit Employee Discounts Healthcare, Vision, and Dental Employee Access Perks Career Advancement Opportunities
This summary is not an all-inclusive description of job duties. Other duties may be assigned by the supervisor as needed. Monro, Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. Seniority level : Entry level Employment type : Full-time Job function : Management and Manufacturing Industries : Automotive Referrals increase your chances of interviewing at Car-X Tire & Auto by 2x Sign in to set job alerts for Automotive Specialist roles. Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr