Waystar
ABOUT THIS POSITION
While our Sr. Specialist Application Engineers are involved in multiple things throughout the Technology organization, primarily they are responsible for working with the Technology and the Business teams to design, build, and implement amazing web and process applications. These Team Members are also charged with assisting the Client Success department in resolving issues relating to production processes. The Sr. Specialist Application Engineer is responsible for troubleshooting and resolving technical issues as well. WHAT YOU'LL DO
Proposes technical solutions to theManager, Application Engineering
Designs/develops/tests/implements improvements or new features into the Waystar website and core processing applications
Responsible for developing/augmenting applications based on the functional and technical specifications
Responsible for adhering to Waystar coding standards and the approved technologies, and proposing amendments to either when necessary
Unit tests all changes on development, and then works with the appropriate Business and/or Technology Owner(s) to ensure that the developed solution meets the business requirements
Communicates the development progress daily to senior-level team members
Attends to any work items assigned through the internal case system in a timely fashion
Takes ownership of work items assigned, communicates estimates and daily progress as part of the SDLC process, and actively works to resolve issues blocking progress
Assists in the QA process
Participates, as required, in production code deployment days, providing instructions for deploying the code changes successfully, and for smoke testing code post-release
Develops and maintains open and fluid communication with Management
Develops and maintains a positive relationship with other team members
Assists in the creation and/or approval of technical specifications
Assists in identifying areas in the application that need to be refactored
Works with the various departments and team members to design and/or implement various new enhancements to the existing web application.; this includes, but is not limited to, SQL table design, SQL stored procedure design, and process design in the designated programming language
Tracks any changes required by such development using internal tools, and communicates to the QA Team any abnormalities required to push the changes from development through the various stages to production
Identifies and informs theManager, Application Engineeringof areas of the application that can be improved by refactoring, optimization, and/or other improved technology solutions
Notifies theManager, Application Engineeringof any problems that negatively impact applications, and works to implement a solution
Communicates and works with theManager, Application Engineeringto reassign any items that cannot be addressed in a timely fashion
Provides estimates for project tasks using an internal project tool, and updates the estimates if they increase or decrease
Solves complex technical problems with little oversight
Mentors
fellow team members in their development as Application Engineers, helping them to build correct technical solutions
Additional duties as assigned
WHAT YOU'LL NEED
5+ years of in-depth .NET and SQL experience
Current/recent .NET versions
SQL Server
Experience with GIT and code repositories
Any Java experience is nice to have
Hands-on experience with microservice architecture and container deployment
Unit Testing experience
Excellent written and verbal communication skills
Ability to work in a very fast-paced environment & welcome change
Highly self-motivated
Ability to work both inteamand solo environments
Experience buildinghighlyscalablesoftware solutions
Subject Matter Expertisein at least one technical track
Bachelorsdegree in related field or equivalent work experience
Active use of artificial intelligence (AI) tools and techniques to enhance performance, drive innovation, and improve decision-making across business functions
Ability to leverage AI tools and platforms to streamline workflows, improve decision-making, and drive innovation
Curiosity and adaptability in exploring emerging AI technologies, with a mindset for continuous learning and experimentation
Preferred Skills
N-Tierand SaaS development experience is preferred
Postgres
ABOUT WAYSTAR
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle. Waystars healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun. Waystar products have won multiple Best in KLAS or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar (https://twitter.com/Waystar) on Twitter. WAYSTAR PERKS
Competitive total rewards (base salary + bonus, if applicable)
Customizable benefits package (3 medical plans with Health Saving Account company match)
We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
Paid parental leave (including maternity + paternity leave)
Education assistance opportunities and free LinkedIn Learning access
Free mental health and family planning programs, including adoption assistance and fertility support
401(K) program with company match
Pet insurance
Employee resource groups
Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Job Category:
Technology/Engineering Job Type:
Full time Req ID:
R2750 #J-18808-Ljbffr
While our Sr. Specialist Application Engineers are involved in multiple things throughout the Technology organization, primarily they are responsible for working with the Technology and the Business teams to design, build, and implement amazing web and process applications. These Team Members are also charged with assisting the Client Success department in resolving issues relating to production processes. The Sr. Specialist Application Engineer is responsible for troubleshooting and resolving technical issues as well. WHAT YOU'LL DO
Proposes technical solutions to theManager, Application Engineering
Designs/develops/tests/implements improvements or new features into the Waystar website and core processing applications
Responsible for developing/augmenting applications based on the functional and technical specifications
Responsible for adhering to Waystar coding standards and the approved technologies, and proposing amendments to either when necessary
Unit tests all changes on development, and then works with the appropriate Business and/or Technology Owner(s) to ensure that the developed solution meets the business requirements
Communicates the development progress daily to senior-level team members
Attends to any work items assigned through the internal case system in a timely fashion
Takes ownership of work items assigned, communicates estimates and daily progress as part of the SDLC process, and actively works to resolve issues blocking progress
Assists in the QA process
Participates, as required, in production code deployment days, providing instructions for deploying the code changes successfully, and for smoke testing code post-release
Develops and maintains open and fluid communication with Management
Develops and maintains a positive relationship with other team members
Assists in the creation and/or approval of technical specifications
Assists in identifying areas in the application that need to be refactored
Works with the various departments and team members to design and/or implement various new enhancements to the existing web application.; this includes, but is not limited to, SQL table design, SQL stored procedure design, and process design in the designated programming language
Tracks any changes required by such development using internal tools, and communicates to the QA Team any abnormalities required to push the changes from development through the various stages to production
Identifies and informs theManager, Application Engineeringof areas of the application that can be improved by refactoring, optimization, and/or other improved technology solutions
Notifies theManager, Application Engineeringof any problems that negatively impact applications, and works to implement a solution
Communicates and works with theManager, Application Engineeringto reassign any items that cannot be addressed in a timely fashion
Provides estimates for project tasks using an internal project tool, and updates the estimates if they increase or decrease
Solves complex technical problems with little oversight
Mentors
fellow team members in their development as Application Engineers, helping them to build correct technical solutions
Additional duties as assigned
WHAT YOU'LL NEED
5+ years of in-depth .NET and SQL experience
Current/recent .NET versions
SQL Server
Experience with GIT and code repositories
Any Java experience is nice to have
Hands-on experience with microservice architecture and container deployment
Unit Testing experience
Excellent written and verbal communication skills
Ability to work in a very fast-paced environment & welcome change
Highly self-motivated
Ability to work both inteamand solo environments
Experience buildinghighlyscalablesoftware solutions
Subject Matter Expertisein at least one technical track
Bachelorsdegree in related field or equivalent work experience
Active use of artificial intelligence (AI) tools and techniques to enhance performance, drive innovation, and improve decision-making across business functions
Ability to leverage AI tools and platforms to streamline workflows, improve decision-making, and drive innovation
Curiosity and adaptability in exploring emerging AI technologies, with a mindset for continuous learning and experimentation
Preferred Skills
N-Tierand SaaS development experience is preferred
Postgres
ABOUT WAYSTAR
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle. Waystars healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun. Waystar products have won multiple Best in KLAS or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar (https://twitter.com/Waystar) on Twitter. WAYSTAR PERKS
Competitive total rewards (base salary + bonus, if applicable)
Customizable benefits package (3 medical plans with Health Saving Account company match)
We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
Paid parental leave (including maternity + paternity leave)
Education assistance opportunities and free LinkedIn Learning access
Free mental health and family planning programs, including adoption assistance and fertility support
401(K) program with company match
Pet insurance
Employee resource groups
Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Job Category:
Technology/Engineering Job Type:
Full time Req ID:
R2750 #J-18808-Ljbffr