Robert Half is hiring: Customer Service Associate in Prospect

POSITION: Customer Service Associate (manufacturing industry)

TYPE: Full-Time / Direct-Hire / Permanent (not temp or contract)

CONTACT: Drew.Schroll@RobertHalf com.

WORK MODEL: Fully onsite, 5 days per week - core Mon-Fri business hours

Growing manufacturing company is hiring to expand their customer service team. They are a large well known international organization making an impact globally in multiple sectors. Reporting to the Customer Service Manager, you will be working on a team and responsible for responding to customer requests, and acting as a liaison between internal departments (sales, finance, production, etc.)

Overview of responsibilities include:

•Send order confirmations and respond to customer inquiries and concerns

•Support the Wholesale Team Leader in sales outreach, including phone communication, sending literature, and tracking samples

•Maintain accurate customer records, pricing details, and shipping information in our system

•Coordinate with internal teams to provide product information, specs, certifications, and pricing

•Follow up with current and past customers to explore new sales opportunities

The ideal candidate will have a minimum of 2 years of customer service experiencE. ERP experience preferred, MS Office, and great communication skills.

Salary ranges from $45,000-$55,000 with top notch benefits, and great team culture.

To be considered, please apply today and/or email your resume to Drew.Schroll@RobertHalf com.

POSITION: Customer Service Associate (manufacturing industry)

TYPE: Full-Time / Direct-Hire / Permanent (not temp or contract)

CONTACT: Drew.Schroll@RobertHalf com.

Order Entry, Customer Service, Manufacturing Industry, SAP

To be considered, please apply today and/or email your resume to Drew.Schroll@RobertHalf com.