Twin Peaks Hospitality Inc. is hiring: Sales & Marketing Manager in Oshawa
Twin Peaks Hospitality Inc., Oshawa, ON, CA
Job Description
Sales & Marketing Manager (Full-Time, Permanent/Salaried Position)
About Us:- Welcome to the brand-new 97 room Tru by Hilton Oshawa hotel, Tru is a game-changing hotel brand, providing guests with a consistent, fun experience at an affordable price. Spirited, simplified and grounded in value, Tru by Hilton is designed for cross-generational appeal.
About the role:
Reporting to the General Manger, as the Sales & Marketing Manager, you are at the forefront of creating and executing memorable experiences for our guests and clients. You will be working in a closely knit team where a “Yes And Do” attitude and ensemble-orientation is an absolute must. The position will be one of the hotel’s key administrators of Delphi & social media handles. This role will have a focus of 70% on sales related activities & 30% for marketing the hotel.
Roles & Responsibilities:
- Serve as the initial point of contact for all sales inquiries, providing timely and professional responses
- Provide support for the full sales cycle from lead generation to contract execution
- Meet & greet groups and provide front-line hospitality support as part of our engagement strategy
- Assists general manager with sales administration and marketing duties
- Have analyzed all competitors’ offerings, prices, and sales strategies and become an expert in your segment
- Manage and execute on multiple RFPs
- Championing the hotel online presence by leveraging social media handles & digital presence in OTA sites
- Actively contributes to achieving quarterly sales targets in revenue through group sales and selling other market segments like wedding, corporate, travel agents & SMERF segments
- Have a quarterly running lost deal analysis report for all lost opportunities to ensure we are constantly improving
- Prepare contracts, pre & post event follow up & invoices, managing rooming lists. Track deposits and final payments
- Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials)
- Maintain strong internal relationships to support collaborative, cross-departmental planning
- Willingness to cross train in the front desk and assisting at the front desk as needed
- Participate in networking events, trade shows and other industry related events to build rapport in the market
- Other duties as assigned by the general manager
Qualifications:
- The ideal Sales Manager will have experience of at least 2-4 years of providing sales support in a hotel or hospitality industry
- Post-secondary degree in hospitality or tourism is an asset
- Prior work experience in Hilton hotels is an asset
- You love interacting with people, you will be around them a lot to get this job done!
- Genuinely warm presence, a sincere and outgoing nature, strive for service excellence
- Demonstrated history of exceeding sales goals and quotas
- Strong written and oral communications skills
- You have strong organizational skills and the ability to remain flexible to changing business needs
- Proficiency in Microsoft Word, Excel and willingness to proactively learn Hilton systems
Benefits & Perks:
- Starting base salary of 50-60K per year
- Performance based quarterly prorated incentive plan up to 25% of the base salary
- Extended health/Dental/Vision benefits
- Optional Life, AD&D & Critical illness benefits
- Hilton hotels employee rates applicable to all Hilton hotels worldwide
- Paid training opportunities in Hilton systems
- Career advancement opportunities
This will be a wonderful opportunity for a seasoned hospitality sales professional to work in a brand-new hotel and working closely with a pre-opening close knit team. A management team who believes in professional development of team members, creating exceptional guest experiences and driven by spreading the warmth of hospitality.