The Haskell Company is hiring: IT Business Analyst in Jacksonville

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Overview

In this role, you will bridge the gap between business needs and technology solutions. This position is responsible for eliciting, analyzing, and documenting business and system requirements, mapping current and future state processes, and developing a functional understanding of system configuration to support testing and validation. The role does not include post-go-live application support. Additionally, this position will contribute to the development of a Business Analysis framework, including governance standards, templates, and best practices to support the organization\'s maturity in business analysis.

Responsibilities

• Lead the elicitation and documentation of clear, concise, and actionable business, functional, and technical requirements
• Partner with business stakeholders to analyze needs, define current and future workflows, and identify process improvement opportunities
• Document and maintain process flows using modeling tools to represent current state and propose optimized future states
• Ask thoughtful, probing questions to uncover hidden requirements and clarify ambiguous requests
• Translate business needs into high-quality deliverables such as business requirements documents, user stories, use cases, data maps, and decision trees
• Develop a foundational business analysis framework by creating standards, templates, and tools to support consistent practices across projects
• Demonstrate working knowledge of application setup and configuration to support requirement validation, test planning, and system understanding
• Develop end-user documentation, training materials, and reference guides to support smooth implementation
• Support holistic testing efforts for multiple projects and software releases, including integration, system, regression, performance and user acceptance testing
• Develop and execute test plans, cases, and scripts to ensure systems align to approved requirements
• Track quality assurance defects, working with IT staff to resolve defects, track test case results, and provide metrics on testing progress
• Lead and facilitate User Acceptance Testing (UAT) meetings, ensuring alignment between end-user expectations and delivered functionality
• Actively participate in all project phases—from initiation through closing—by providing analysis support, identifying risks, escalating concerns, and ensuring business needs are clearly communicated and understood
• Act as the Subject Matter Expert on Business Analysis practices, providing guidance, coaching, and mentorship to team members across various roles
• Provide feedback on IT processes and procedures to help improve the efficiency and effectiveness of the organization
• Other tasks and duties as needed to support the team and/or business

Qualifications

Education/Experience:

• Bachelor’s degree in Computer Science, Information Systems or equivalent education or work-related experience
• Six or more years of experience as a business analyst, project manager, and/or quality assurance analyst

To thrive in this role, you\'ll need:

• Demonstrated ability to successfully perform analysis, testing, and training, with custom and third-party applications
• Strong analytical, critical thinking, and problem-solving skills
• Proficiency with Microsoft Office products, primarily OneNote, Excel, PowerPoint, Word, and Visio
• Excellent communication, collaboration, and facilitation skills across business and technical audiences
• Experience working in or alongside structured SDLC environments (Agile, Waterfall, hybrid, etc)
• Certified Business Analysis Professional (CBAP), Professional in Business Analysis (PMI-PBA), or similar certification preferred

Environment and Benefits

Haskell offers a comprehensive benefits package, including health insurance, retirement plans, professional development opportunities, and more. The company is a Drug-Free Workplace and an Equal Opportunity Employer. Reasonable accommodations are available in compliance with the ADA and ADAA.

Legal and Professional Notes

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, or protected veteran status.

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Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Information Technology

Industries: Architecture and Planning, Civil Engineering, and Construction