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Expedia Group

Senior Manager, Payment Strategic Partnerships

Expedia Group, Stevensville, Maryland, United States

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Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. Senior Manager, Strategic Payment Partnerships The Senior Manager, Payment Strategic Partnerships will drive significant platform and commercial opportunities for EGP. The role will be responsible for a portfolio of existing and potential payment partners, including gateways, acquirers, issuers and card networks. The Senior Manager will be driving the following areas for the assigned vendors or partners. In this role you will: Stay abreast of commercial, regulatory and innovative trends in the payment industry, especially in EMEA. Ensure our payment business is benefitted from our partners’ expertise, capabilities and innovations Drive strategic alignment between payment vendors/partners and Expedia Group teams including marketing, advertisement, banking, legal and EGP products. Serve as Expedia Inc’ go-to person for the payment vendors and partners to ensure holistic engagement at the enterprise level. Define and execute partner/vendor strategy at region, payment method and payment method levels, align partner/vendor strategy roadmap behind EGP goals and priorities, partner with vendors to ensure high-quality, timely delivery of prioritized initiatives Increase partner/vendor performance while maximizing financial benefits for Expedia Group through transparent and effective business reviews including QBRs and weekly calls Conduct partner/vendor benchmarking, RFI, RFP or similar kind Perform contract negotiations and monitor contract performance Executive-level escalations and resolution for partner/vendor issues that have massive impact Establish KPIs to constantly identify opportunities to optimize partner/vendor performance Minimum Qualifications: 8 years’ experience in strategic partner or vendor management, with a track record of turning around partner relationships to drive significant results. 8 years of experience in independently negotiating contracts, preferably in an ecommerce or IT services environment. Demonstrated business acumen with a keen understanding of business operations and the organizational levers that drive profitable growth. Strong analytical skills to secure and compare information from multiple sources, identify core issues, and respond effectively to complex and ambiguous situations. Preferred Qualifications: Expertise in one or more of the following industries: Travel, Airlines, Hotels, or Payments. A passion for results and continuous improvement, with a history of tenaciously working to meet or exceed challenging goals. Advanced communication and influence skills, with the ability to create and execute strategies that persuade key stakeholders to advance business goals. A factual, data-driven approach to decision-making, with the ability to disagree and commit to the decisions that lead to better business outcomes. Ability to balance achieving results with maintaining strong professional relationships. The total cash range for this position in Seattle is $141,500.00 to $198,000.00. Employees in this role have the potential to increase their pay up to $226,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Austin is $141,500.00 to $198,000.00. Employees in this role have the potential to increase their pay up to $226,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent ( IATAN ) membership. View our full list of benefits . Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request . We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Groups family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs . Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employees I-9 to confirm work authorization.