Administrative Assistant Job at Boys & Girls Clubs of Delaware in Shockley Manor

About Us

Boys & Girls Clubs of Delaware has impacted thousands of lives across Delaware for over 90 years. We are the largest licensed provider of childcare in Delaware and the only statewide Boys & Girls Club in the nation. Clubs provide a safe haven for youth, helping youth develop life skills, conflict resolution, and positive decision-making through nurturing environments with positive role models.

Job Summary

The Administrative Assistant is responsible for controlling membership registration, record-keeping, and the communication and control of the Front Desk area.

Essential Functions

• Interpret and articulate the philosophy, objectives, standards, and program of the Boys & Girls Club through all mediums available to members, their parents, and the general public.
• Perform all job responsibilities in compliance with current state licensing requirements for school-age centers; address non-compliance issues as needed or directed.
• Recommend the requisition of supplies.
• Receive and register new members including receipts of dues and fees.
• Issue membership cards to members and guest cards to visitors.
• Control access to program areas; ensure visitors sign in.
• Talk with members to discover interests and promote participation in Club activities.
• At all times set a positive, welcoming tone for Club members, staff, and visitors.
• Maintain accurate membership and attendance records, as well as complete and accurate payment records.
• Make periodic written and verbal reports on membership, attendance, and registration to the Program Director.
• Answer telephone and direct calls to staff members as appropriate.
• Accurately record and relay messages to staff members.
• Prepare letters, forms, and reports as needed or directed.
• Assist with any activities as directed by the Program Director.
• Strictly adhere to all financial management policies and procedures of the organization (e.g., purchasing, handling money).
• At all times, present yourself as a positive role model for youth.
• Assume other tasks, assignments and responsibilities as needed or directed.
• Keep payments in arrears to a minimum at club/site, no unauthorized discounting or waiving of fees.
• Maintain cleanliness, safety, sanitation practices, and an inviting, attractive atmosphere at all clubs/sites; this includes grounds, BGCDE equipment and vehicles.
• Assist with tours of the facility and have awareness of the rental calendar.
• Keep area clean and organized at all times.
• Children files are kept up to date with all necessary OCCL and Stars information.

Qualifications

• High School diploma or equivalency.
• Demonstrated PC application proficiency (Word, Excel, Outlook).
• Six (6) months experience managing and tracking various kinds of data.
• First Aid/CPR certification preferred.
• Must be able to pass an FBI clearance, Delaware Criminal History Background Check, National and State Sexual Abuse Registry checks.
• Strong customer service and organizational skills.
• Demonstrated ability to interact with a range of people in an open, friendly, customer-oriented manner; able to work independently and relate well with school-aged children.
• Office Equipment Operation and Management: computer, printer, scanner, copier, fax, telephone.
• Knowledge of Microsoft Word, Excel, and PowerPoint.
• Demonstrated ability with organizing and answering phone with proper phone etiquette.

Physical and Mental Requirements

• Maintain a high energy level.
• Be comfortable working with children and adults in a fast-paced professional setting.
• Frequently lifts, carries, or moves objects weighing up to 25 pounds when preparing rooms for activities.
• Ability to perform duties effectively under stressful conditions; ability to make decisions quickly and accurately with tact and impartiality.
• Ability to understand and follow verbal and written instructions and communicate effectively both verbally and in writing.
• Frequently lifts, carries, or moves objects weighing up to 25 pounds when preparing room for instruction.

Work Hours

Monday–Friday 6:30am–2:30pm

FT Employee Benefits Incentives

All of our employees are valued and receive competitive pay and a comprehensive benefits package which includes:

• Medical, Vision, and Dental Insurance/Pharmacy Coverage for individual and immediate family
• Flexible Spending Accounts (FSA)
• 401(k) with Employer Match
• Paid Time Off
• Free childcare for school-aged children based upon site availability.
• Life Insurance Coverage
• Short- & Long-Term Disability
• Employee Assistance Program

Note: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor is it to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.

Boys & Girls Clubs of Delaware is an Equal Opportunity Employer. Boys & Girls Clubs of Delaware does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.