SaVida Health
ABOUT THE ORGANIZATION
SaVida Health is a specialty medical practice providing outpatient opiate and alcohol addiction treatment services. SaVida Health's care model includes medical care, counseling, comprehensive toxicology testing, case management and medical management of psychiatric medications. SaVida provides compassionate and individualized treatment programs to support those with substance use disorder.
RCM System Administrator
Reports to: VP, RCM & Payor Strategy
Summary SaVida Health is seeking an experienced RCM System Administrator to own AthenaHealth and the ecosystem of systems that integrate with it (interfaces, labs, intake, payer portals, analytics). This hands- on role configures Athena, manages integrations, supports billing and clinical workflows, validates reporting, and trains users - ensuring the EHR and connected systems reliably support clinical care and accurate revenue capture.
Key Responsibilities Athena administration Configure and maintain practice settings: fee schedules, CPT mapping, modifiers, provider profiles, department/CLIA mappings, appointment types, POS. Manage user roles, permissions and access controls. Maintain and reconcile the charge master across departments and locations. Integrations & interfaces Own integrations (SFTP / HL7 / API) between Athena and labs, intake systems (Phreesia) clearinghouses, analytics platforms, and payor portals. Validate inbound/outbound message flows, troubleshoot interface errors, and coordinate sandbox testing and vendor updates. Revenue cycle & billing support
Support RCM for claim/encounter builds, payer-specific setups, edits, and denial troubleshooting. Reconcile payments/adjustments and ensure correct posting across systems. Implement payer updates, new codes and fee schedule/provider setups in Athena. Reporting & dashboarding
Build, maintain and validate recurring revenue and operational reports pulled from Athena for RCM and Finance (DTB, billed units, payer mix, AR aging, denial trends, charge capture, provider productivity). Ensure reports are accurate, documented, and include source lineage. Deliver routine extracts (CSV/Excel) and respond to ad-hoc finance/leadership requests. Testing & release management
Lead testing for code set updates (ICD/CPT/HCPCS), fee-schedule changes, and payer rule changes. Maintain change logs, release notes and rollback plans. Compliance & audit readiness
Ensure system configurations meet HIPAA, payer and program-specific requirements (e.g., CLIA, ARTS). Maintain audit trails and support internal/external audits. Documentation & training
Create and maintain SOPs, runbooks, quick-reference guides and user training materials. Train schedulers, clinicians and RCM staff on Athena workflows and data capture best practices. Continuous improvement & stakeholder collaboration
Liaise with clinical teams, RCM, IT, vendors and payors to design solutions supporting clinical care and revenue capture. Identify opportunities to automate manual work and improve revenue-cycle accuracy. Operational Requirements / Success Expectations
(Functional requirements candidates must be able to meet)
Deliver timely claim builds and enable RCM to submit claims within standard business windows after DOS. Keep system-related claim rejection rates low via correct configuration and mapping. Maintain high charge-capture accuracy to minimize manual rework. Produce accurate recurring revenue extracts and respond to ad-hoc finance requests with clear documentation. Implement payor/code/fee schedule/provider updates reliably and test changes before production. Systems & Technologies (examples)
AthenaHealth (primary) Integrations: HL7 / SFTP / REST APIs / interface engines Intake: Phreesia (or similar) Lab interfaces & CLIA mapping workflows BI/reporting: Looker / Power BI / Looker Studio / SQL (preferred) Clearinghouse / EDI / payer portals Qualifications & Experience
Required
Bachelor's degree (Health Admin, IT, Data/Analytics, Business) or equivalent experience. 3+ years hands-on experience administering AthenaHealth or another major EHR/RCM platform. 3+ years supporting revenue cycle operations (claims, denials, payer rules). Working knowledge of CPT/ICD/HCPCS, modifiers, POS, and charge-master management. Experience validating interfaces (HL7/API/SFTP) and troubleshooting mappings. Ability to build/validate reports; familiarity with SQL preferred. Strong written/verbal communication and ability to translate technical topics for non-technical users. Preferred
Experience in behavioral health / SUD / MAT programs. Athena sandbox/testing and vendor coordination experience. Certifications (CPHIMS, Athena certs) or BI/SQL certifications. Competencies / Soft Skills
Problem-solving and root-cause analysis. Detail-oriented and compliance-focused. Project-management skills; ability to prioritize and meet deadlines. Collaborative; able to work across clinical, IT and finance stakeholders. Comfortable documenting technical processes and delivering concise training. Working Conditions
Hybrid remote / on-site (location dependent). Some evening/weekend availability may be required for month-end close, go-lives, or urgent fixes.
EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
SaVida Health is a specialty medical practice providing outpatient opiate and alcohol addiction treatment services. SaVida Health's care model includes medical care, counseling, comprehensive toxicology testing, case management and medical management of psychiatric medications. SaVida provides compassionate and individualized treatment programs to support those with substance use disorder.
RCM System Administrator
Reports to: VP, RCM & Payor Strategy
Summary SaVida Health is seeking an experienced RCM System Administrator to own AthenaHealth and the ecosystem of systems that integrate with it (interfaces, labs, intake, payer portals, analytics). This hands- on role configures Athena, manages integrations, supports billing and clinical workflows, validates reporting, and trains users - ensuring the EHR and connected systems reliably support clinical care and accurate revenue capture.
Key Responsibilities Athena administration Configure and maintain practice settings: fee schedules, CPT mapping, modifiers, provider profiles, department/CLIA mappings, appointment types, POS. Manage user roles, permissions and access controls. Maintain and reconcile the charge master across departments and locations. Integrations & interfaces Own integrations (SFTP / HL7 / API) between Athena and labs, intake systems (Phreesia) clearinghouses, analytics platforms, and payor portals. Validate inbound/outbound message flows, troubleshoot interface errors, and coordinate sandbox testing and vendor updates. Revenue cycle & billing support
Support RCM for claim/encounter builds, payer-specific setups, edits, and denial troubleshooting. Reconcile payments/adjustments and ensure correct posting across systems. Implement payer updates, new codes and fee schedule/provider setups in Athena. Reporting & dashboarding
Build, maintain and validate recurring revenue and operational reports pulled from Athena for RCM and Finance (DTB, billed units, payer mix, AR aging, denial trends, charge capture, provider productivity). Ensure reports are accurate, documented, and include source lineage. Deliver routine extracts (CSV/Excel) and respond to ad-hoc finance/leadership requests. Testing & release management
Lead testing for code set updates (ICD/CPT/HCPCS), fee-schedule changes, and payer rule changes. Maintain change logs, release notes and rollback plans. Compliance & audit readiness
Ensure system configurations meet HIPAA, payer and program-specific requirements (e.g., CLIA, ARTS). Maintain audit trails and support internal/external audits. Documentation & training
Create and maintain SOPs, runbooks, quick-reference guides and user training materials. Train schedulers, clinicians and RCM staff on Athena workflows and data capture best practices. Continuous improvement & stakeholder collaboration
Liaise with clinical teams, RCM, IT, vendors and payors to design solutions supporting clinical care and revenue capture. Identify opportunities to automate manual work and improve revenue-cycle accuracy. Operational Requirements / Success Expectations
(Functional requirements candidates must be able to meet)
Deliver timely claim builds and enable RCM to submit claims within standard business windows after DOS. Keep system-related claim rejection rates low via correct configuration and mapping. Maintain high charge-capture accuracy to minimize manual rework. Produce accurate recurring revenue extracts and respond to ad-hoc finance requests with clear documentation. Implement payor/code/fee schedule/provider updates reliably and test changes before production. Systems & Technologies (examples)
AthenaHealth (primary) Integrations: HL7 / SFTP / REST APIs / interface engines Intake: Phreesia (or similar) Lab interfaces & CLIA mapping workflows BI/reporting: Looker / Power BI / Looker Studio / SQL (preferred) Clearinghouse / EDI / payer portals Qualifications & Experience
Required
Bachelor's degree (Health Admin, IT, Data/Analytics, Business) or equivalent experience. 3+ years hands-on experience administering AthenaHealth or another major EHR/RCM platform. 3+ years supporting revenue cycle operations (claims, denials, payer rules). Working knowledge of CPT/ICD/HCPCS, modifiers, POS, and charge-master management. Experience validating interfaces (HL7/API/SFTP) and troubleshooting mappings. Ability to build/validate reports; familiarity with SQL preferred. Strong written/verbal communication and ability to translate technical topics for non-technical users. Preferred
Experience in behavioral health / SUD / MAT programs. Athena sandbox/testing and vendor coordination experience. Certifications (CPHIMS, Athena certs) or BI/SQL certifications. Competencies / Soft Skills
Problem-solving and root-cause analysis. Detail-oriented and compliance-focused. Project-management skills; ability to prioritize and meet deadlines. Collaborative; able to work across clinical, IT and finance stakeholders. Comfortable documenting technical processes and delivering concise training. Working Conditions
Hybrid remote / on-site (location dependent). Some evening/weekend availability may be required for month-end close, go-lives, or urgent fixes.
EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.