City of Durham
Business Systems Analyst, Sr.
Print (https://www.governmentjobs.com/careers/durhamnc/jobs/newprint/5071992)
Apply
Business Systems Analyst, Sr.
Salary
$71,304.00 - $110,531.00 Annually
Location
Durham, NC
Job Type
Full time with benefits
Job Number
25-05579
Department
Police
Opening Date
09/09/2025
Closing Date
9/23/2025 11:59 PM Eastern
Description
Benefits
Questions
Position Description
Work, Serve, Thrive. With the City of Durham
Advance in your career while making a real difference in the community you serve.
Our internationally accredited Durham Police Department (http://durhamnc.gov/149/Police-Department) is dedicated to hiring and training officers and staff who represent the best the law enforcement profession has to offer. We are a progressive agency committed to reducing crime by providing the best quality service. We work to foster public confidence and maintain the highest standards of excellence as a community partner for positive change. If you’re interested in delivering superior emergency response services and working collaboratively to serve our community, join our team in Durham!
Hiring Range: $71,304.00 - 85,564.80
Hours: 8:00 a.m. - 5:00 p.m.
*** Position may be eligible for a flexible work schedule with Director approval, but is not guaranteed.***
Devoted to providing technical support, administration, and maintenance of a department’s technology systems and equipment, including user support, data management, and data extraction/analysis.
Responsible for providing advanced professional analysis and project management on technology and related initiatives including researching and evaluating new processes and technologies; providing fiscal analyses for purchases and assisting with budget development and administration for department technology; overseeing the technology procurement process; serving as project manager for implementation, testing and close out; preparing project plans; troubleshooting and maintaining hardware and software; providing training; extracting data, creating maps, and writing reports; coordinating with vendors; designing, developing, and maintaining databases and web pages; and maintaining documentation and records.
Duties/Responsibilities
Provides advanced professional analysis and project management on technology and related initiatives; work involves managing projects, including preparing project scopes, developing work plans, and mitigating risks; analyzing business and technology needs; testing, reviewing, and evaluating systems; designing and implementing technology solutions; designing, developing, and maintaining specialized databases; coordinating and performing technology support operations; troubleshooting related issues; and ensures compliance with policies and procedures.
Administers the procurement process for technology projects; assists with developing and administering budgets; researches and evaluates new technology systems and products; researches, analyzes, and reports on financial, vendor, and related data; prepares cost estimates and financial forecasts; and makes budget- and procurement recommendation.
Prepares, maintains, reviews, and/or submits reports, project and other plans, contracts, bid documents, maps, records, presentations, and other documents; designs, develops, and maintains databases and webpages; researches, compiles, extracts, digitizes, and presents information; and reviews work for accuracy, completeness and compliance with contracts, and applicable regulations, policies, and procedures.
Collaborates with vendors, City management, City departments, and/or external agencies; convenes, attends and facilitates meetings; provides technical assistance and subject-matter expertise in person, via phone or online systems; prepares and conducts training; assesses and/or coordinates technology, business, and/or project needs and operations; coordinates and conducts product demos and trials; and implements new technologies and processes.
Minimum Qualifications & Experience
Bachelor’s degree in computer science, information technology, or directly related field OR equivalent experience.
Five years of related professional information technology or computer science experience.
Additional Preferred Skills
Two or more years of Criminal Justice information technology experience.
One or more years of experience creating policy and procedures for an organization.
One or more years of Records Management experience.
Benefits – General Full-Time Employees
12-13 paid holidays per year
13 standard work days of vacation per year
13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement
2 weeks paid military leave per year
Medical, dental, vision, and supplemental life insurance plans
State and City retirement plans
Short and long term disability plans
Paid temporary disability leave for specified conditions
City contribution of 13.6% into the N.C. State Retirement System
Paid funeral leave
Employee Assistance Program - personal and family counseling
Paid life insurance equal to annual salary
48 hours for volunteer work each year*
4 hours parental leave each year
Workman's Compensation Insurance
457 Deferred Compensation Plans
Benefits - Part-Time (1,000 hours or more per year)
401(k) retirement plan (5.0% of salary)
State retirement plan
Benefits Part-Time (Average 30 hours per week over 12 month period)
401(k) retirement plan (5.0% of salary)
State retirement plan effective first day of the month following date of hire
Health insurance effective first day of the month following date of hire
Dental and life insurance, after one year of service
Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service
01
Where did you first hear about this opportunity?
City of Durham Website
Walk in
Job fair
Employee referral
Professional organization
Please list the organization in "other" box below
Internet posting
Please list the specific web site in the "other" box below
Craig's List
Facebook
LinkedIn
GlassDoor
governmentjobs.com
Monster.com
Indeed.com
Employment Security Commission
Magazine/Newspaper
Other
02
If you listed "other" above please give specific web site, organization, or publication.
03
Please select your highest level of COMPLETED education.
Less than a High School Diploma or Equivalent (GED, HiSET, TASC)
High School Diploma or Equivalent (GED, HiSET, TASC)
Associates Degree
Bachelor's Degree
Master's Degree
PhD or Juris Doctorate
04
Please list the area of academic focus of your degree (such as Major, Minor or concentration). If no degree, please put N/A.
05
How many years of related professional information technology or computer science experience do you have?
No related experience
Less than 1 year of related experience
1 year but less than 5 years related experience
5 years but less than 9 years related experience
9 years but less than 13 years related experience
13 years or more related experience
06
How many years of related experience do you have in information technology project management?
No related experience
Less than 1 year of related experience
1 year but less than 3 years related experience
3 years but less than 5 years related experience
5 years or more years related experience
07
How many years of Criminal Justice information technology experience do you have?
No related experience
Less than 1 year of related experience
1 year but less than 2 years related experience
2 years but less than 5 years related experience
5 years or more years related experience
08
How many years of experience do you have creating policy and procedures for an organization ?
No related experience
Less than 1 year of related experience
1 year but less than 3 years related experience
3 years but less than 5 years related experience
5 years or more years related experience
09
How many years of Records Management experience do you have?
No experience
Less than 1 year experience
1 year but less than 3 years experience
3 years but less than 5 years experience
5 or more years experience
10
Do you have any knowledge of creating a Disaster Recovery Plan?
Yes
No
11
Do you have any knowledge of conducting an IT Audit?
Yes
No
Required Question
Print (https://www.governmentjobs.com/careers/durhamnc/jobs/newprint/5071992)
Apply
Business Systems Analyst, Sr.
Salary
$71,304.00 - $110,531.00 Annually
Location
Durham, NC
Job Type
Full time with benefits
Job Number
25-05579
Department
Police
Opening Date
09/09/2025
Closing Date
9/23/2025 11:59 PM Eastern
Description
Benefits
Questions
Position Description
Work, Serve, Thrive. With the City of Durham
Advance in your career while making a real difference in the community you serve.
Our internationally accredited Durham Police Department (http://durhamnc.gov/149/Police-Department) is dedicated to hiring and training officers and staff who represent the best the law enforcement profession has to offer. We are a progressive agency committed to reducing crime by providing the best quality service. We work to foster public confidence and maintain the highest standards of excellence as a community partner for positive change. If you’re interested in delivering superior emergency response services and working collaboratively to serve our community, join our team in Durham!
Hiring Range: $71,304.00 - 85,564.80
Hours: 8:00 a.m. - 5:00 p.m.
*** Position may be eligible for a flexible work schedule with Director approval, but is not guaranteed.***
Devoted to providing technical support, administration, and maintenance of a department’s technology systems and equipment, including user support, data management, and data extraction/analysis.
Responsible for providing advanced professional analysis and project management on technology and related initiatives including researching and evaluating new processes and technologies; providing fiscal analyses for purchases and assisting with budget development and administration for department technology; overseeing the technology procurement process; serving as project manager for implementation, testing and close out; preparing project plans; troubleshooting and maintaining hardware and software; providing training; extracting data, creating maps, and writing reports; coordinating with vendors; designing, developing, and maintaining databases and web pages; and maintaining documentation and records.
Duties/Responsibilities
Provides advanced professional analysis and project management on technology and related initiatives; work involves managing projects, including preparing project scopes, developing work plans, and mitigating risks; analyzing business and technology needs; testing, reviewing, and evaluating systems; designing and implementing technology solutions; designing, developing, and maintaining specialized databases; coordinating and performing technology support operations; troubleshooting related issues; and ensures compliance with policies and procedures.
Administers the procurement process for technology projects; assists with developing and administering budgets; researches and evaluates new technology systems and products; researches, analyzes, and reports on financial, vendor, and related data; prepares cost estimates and financial forecasts; and makes budget- and procurement recommendation.
Prepares, maintains, reviews, and/or submits reports, project and other plans, contracts, bid documents, maps, records, presentations, and other documents; designs, develops, and maintains databases and webpages; researches, compiles, extracts, digitizes, and presents information; and reviews work for accuracy, completeness and compliance with contracts, and applicable regulations, policies, and procedures.
Collaborates with vendors, City management, City departments, and/or external agencies; convenes, attends and facilitates meetings; provides technical assistance and subject-matter expertise in person, via phone or online systems; prepares and conducts training; assesses and/or coordinates technology, business, and/or project needs and operations; coordinates and conducts product demos and trials; and implements new technologies and processes.
Minimum Qualifications & Experience
Bachelor’s degree in computer science, information technology, or directly related field OR equivalent experience.
Five years of related professional information technology or computer science experience.
Additional Preferred Skills
Two or more years of Criminal Justice information technology experience.
One or more years of experience creating policy and procedures for an organization.
One or more years of Records Management experience.
Benefits – General Full-Time Employees
12-13 paid holidays per year
13 standard work days of vacation per year
13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement
2 weeks paid military leave per year
Medical, dental, vision, and supplemental life insurance plans
State and City retirement plans
Short and long term disability plans
Paid temporary disability leave for specified conditions
City contribution of 13.6% into the N.C. State Retirement System
Paid funeral leave
Employee Assistance Program - personal and family counseling
Paid life insurance equal to annual salary
48 hours for volunteer work each year*
4 hours parental leave each year
Workman's Compensation Insurance
457 Deferred Compensation Plans
Benefits - Part-Time (1,000 hours or more per year)
401(k) retirement plan (5.0% of salary)
State retirement plan
Benefits Part-Time (Average 30 hours per week over 12 month period)
401(k) retirement plan (5.0% of salary)
State retirement plan effective first day of the month following date of hire
Health insurance effective first day of the month following date of hire
Dental and life insurance, after one year of service
Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service
01
Where did you first hear about this opportunity?
City of Durham Website
Walk in
Job fair
Employee referral
Professional organization
Please list the organization in "other" box below
Internet posting
Please list the specific web site in the "other" box below
Craig's List
GlassDoor
governmentjobs.com
Monster.com
Indeed.com
Employment Security Commission
Magazine/Newspaper
Other
02
If you listed "other" above please give specific web site, organization, or publication.
03
Please select your highest level of COMPLETED education.
Less than a High School Diploma or Equivalent (GED, HiSET, TASC)
High School Diploma or Equivalent (GED, HiSET, TASC)
Associates Degree
Bachelor's Degree
Master's Degree
PhD or Juris Doctorate
04
Please list the area of academic focus of your degree (such as Major, Minor or concentration). If no degree, please put N/A.
05
How many years of related professional information technology or computer science experience do you have?
No related experience
Less than 1 year of related experience
1 year but less than 5 years related experience
5 years but less than 9 years related experience
9 years but less than 13 years related experience
13 years or more related experience
06
How many years of related experience do you have in information technology project management?
No related experience
Less than 1 year of related experience
1 year but less than 3 years related experience
3 years but less than 5 years related experience
5 years or more years related experience
07
How many years of Criminal Justice information technology experience do you have?
No related experience
Less than 1 year of related experience
1 year but less than 2 years related experience
2 years but less than 5 years related experience
5 years or more years related experience
08
How many years of experience do you have creating policy and procedures for an organization ?
No related experience
Less than 1 year of related experience
1 year but less than 3 years related experience
3 years but less than 5 years related experience
5 years or more years related experience
09
How many years of Records Management experience do you have?
No experience
Less than 1 year experience
1 year but less than 3 years experience
3 years but less than 5 years experience
5 or more years experience
10
Do you have any knowledge of creating a Disaster Recovery Plan?
Yes
No
11
Do you have any knowledge of conducting an IT Audit?
Yes
No
Required Question