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Adecco US, Inc.

CWR Customer Service Rep II

Adecco US, Inc., Grapevine, Texas, us, 76099

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Adecco is currently assisting a local customer in their search for Customer Service Representative positions in Grapevine, TX.

This is a great opportunity to further your existing skills in customer service while learning new ones to support your career growth. The best part? You’ll be joining a winning culture with Adecco while on assignment with our customer — and you’ll have access to all our Adecco Perks!

Perks:

Shift:

Monday – Friday, 10:00 AM – 6:00 PM

Weekly paycheck

Pay:

$ 18.00/hour

Access to Adecco’s Aspire Academy

with thousands of free upskilling courses

Responsibilities:

Assist customers and business partners via telephone and email

Handle customer complaints in a calm, professional manner

Diagnose, assess, and resolve problems or issues

Monitor progress of delivery routes

Scan haul-away pods and verify stamps

Process changes or cancellations to delivery orders

Requirements:

Experience with Microsoft Office programs such as MS Project, Word, Excel, and PowerPoint

High school diploma or equivalent

1-year related experience, preferably within a call center environment

Strong customer service skills and the ability to satisfactorily resolve issues

Solid ability to multitask with exceptional organizational skills

Ability to thrive under pressure while delivering solutions that exceed customer expectations

This role is being recruited for by one of our

Centralized Delivery Team

and not your local Branch. To be considered, please follow the steps included upon your application. For instant consideration for this

Customer Service Representative

position with Adecco in

Grapevine, TX

, apply today!

Pay Details:

$18.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance

Massachusetts Candidates Only:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.