Abacus
Solicitation Reference Number
529601512
Category pplications/Software Development
Level Business Analyst 2
Estimated Hours 2,000
Number of Positions 2
# of Resumes Allowed 1
Full/Part Time Full Time
Deadline Date 9/22/2025
IT STAFFING SERVICES SOLICITATION UNDER DEPARTMENT OF INFORMATION RESOURCES IT STAFF AUGMENTATION CONTRACT (ITSAC) Solicitation Reference Number: 529601512 Working Title: Business Analyst 2 Title/Level: Business Analyst 2 Category: Applications/Software Development Full Time
I. DESCRIPTION OF SERVICES
Texas Health and Human Services Commission
requires the services of
2 Business Analyst 2 , hereafter referred to as Candidate(s), who meets the general qualifications of
Business Analyst 2, Applications/Software Development
and the specifications outlined in this document for the
Texas Health and Human Services Commission .
ll work products resulting from the project shall be considered "works made for hire " and are the property of the
Texas Health and Human Services Commission
and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law.
Texas Health and Human Services Commission
will pay no fees for interviews or discussions, which occur during the process of selecting a Candidate(s).
Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Familiar with industry standard business process mapping, and reengineering. Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.
This position participates in highly complex (senior-level) Information Technology (IT) business requirements and related activities throughout the Business Automation and Social Services Applications (SSA) divisional areas of responsibility. Provides analysis and guidance to other agency areas regarding interpreting policies and procedures within the arena of eligibility-system functionality. Analyzes HHSC assistance program policies and procedures to determine their impact on SSA automated systems (TIERS, SSP, EST, and other related systems) and system functional areas and meets with HHSC business areas and external customers to define system-related business requirements. Serves as a senior analyst in developing and implementing eligibility programs' business rules, business requirements, and technical specifications of changes or additions to current or future technologies. Other responsibilities include developing, implementing, and maintaining quality assurance processes, best practices, and standards, monitoring internal operations and vendor performance measures, and reporting deficiencies to the Business Requirements manager.
Assists in developing and implementing continuous process improvement initiatives. Analyzes performance data to identify trends and areas for improvement initiatives and reports the results and recommendations to the Business Requirements Manager and Business Automation Director. Performs root cause analysis and the development of appropriate corrective action plans for IT systems and processes. Duties include providing peer reviews of business requirements documentation and coordinating technical writing and editing reviews. Reviews complex project deliverables such as project charters, design documentation, test plans, and risk assessment plans and provide comments and suggestions to document owners. Serves as the lead in producing documentation and expertise in response to internal and external audit requests as required. Prepares and presents complex communications and/or reports on projects, assignments, and/or activities to all levels of staff up to and including executive management. Other responsibilities include providing production support and technical assistance to users of SSA eligibility systems.
II. CANDIDATE SKILLS AND QUALIFICATIONS
Minimum Requirements: Candidates that do not meet or exceed the
minimum
stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. Years Required/Preferred Experience 4 Required bility to mentor and provide consultation and direction to other Social Services Applications (SSA) staff. 4 Required bility to analyze and interpret technical information including regulations, policy, and automation system documentation 4 Required bility to communicate in writing, translating user/business needs into a technical style, and communicate technical instructions to system users. 4 Required bility to plan and coordinate individual and group work activities. 4 Required bility to detect and diagnose application problems. 4 Required bility to create technical designs for solutions to problems. 4 Required bility to work profesionally with a broad range of stakeholders. 4 Required bility to prepare concise business requirements, technical specifications documents and related artifacts. III. TERMS OF SERVICE
Services are expected to start
10/20/2025
and are expected to complete by
08/31/2026 . Total estimated hours per Candidate shall not exceed
2000
hours. This service may be amended, renewed, and/or extended providing both parties agree to do so in writing. IV. WORK HOURS AND LOCATION
Services shall be provided during normal business hours unless otherwise coordinated through the
Texas Health and Human Services Commission . Normal business hours are Monday through Friday from
8:00 AM to 5:00 PM , excluding State holidays when the agency is closed.
The primary work location(s) will be at
1609 Centre Creek Drive, Austin, Texas 78754 . The working position is
Hybrid - On Site and Telework . Any and all travel, per diem, parking, and/or living expenses shall be at the Candidate's and/or Vendor's expense.
Texas Health and Human Services Commission
will provide pre-approved, written authorization for travel for any services to be performed away from the primary work location(s). Pre-approved travel expenses are limited to the rates and comply with the rules prescribed by the State of Texas for travel by its classified employees, including any requirement for original receipts.
The Candidate(s) may be required to work outside the normal business hours on weekends, evenings and holidays, as requested. Payment for work over 40 hours will be at the hourly rate quoted and must be coordinated and pre-approved through
Texas Health and Human Services Commission . V. OTHER SPECIAL REQUIREMENTS
TERM OF SERVICE
Services are expected to start on or around October 20, 2025 and are expected to completed by August 31, 2026. Total estimated hours per candidate shall not exceed 2,000 hours for FY26.
Initial Purchase Order Term:
ny Purchase Order resulting from this Request for Resumes is effective on the date of issuance and expires on the last day of the State fiscal year in which the Purchase Order was issued, unless sooner stated in the Purchase Order or unless sooner terminated, renewed, or extended as provided in the Purchase Order.
Renewal Option(s):
HHSC, at its sole discretion, may renew the Purchase Order for up to three, one-year optional renewals. Such renewal(s), if exercised, shall be subject to all the requirements and terms and conditions of the Purchase Order.
WORK HOURS AND LOCATION
) Services shall be provided during normal business hours unless otherwise coordinated through the Agency. Normal business hours are Monday through Friday from 8:00 a.m. through 5:00 p.m., excluding Texas state holidays when the agency is closed.
B) The primary work location will be 1609 Centre Creek Drive, Austin, Texas 78754.
Position will be 3 days remote with 2 days (Mon & Fri) required to be onsite at the location listed above.
Program will only allow candidates who are LOCAL TO THE AUSTIN AREA ONLY (Within 50-mile radius).
Please do not submit candidates who are currently out of state and are planning to move to Texas. Candidates must lready reside in Texas.
C) Any and all travel, per diem, parking, and/or living expenses shall be at the worker's and/or Vendor's expense.
D) The worker may be required to work remotely at HHSC discretion, up to 100 percent of the time.
E) The worker may be required to work outside the normal business hours on weekends, evenings and holidays, as requested. Payment for work over 40 hours will be at the hourly rate quoted and must be coordinated and pre-approved through the Agency.
Interviews will be conducted: (check all that apply)
By Phone
In person
Through Microsoft Teams
IMPORTANT INFORMATION
vendor's submission of a candidate
may be disqualified if
:
The vendor fails to add the candidate to competitive solicitation, or RFR, in the DIR ITSAC Portal. nother vendor submits the same candidate for the same competitive solicitation, also known as a request of resume (RFR). The vendor submits more than one candidate for the same competitive solicitation, or RFR. The vendor submits a candidate after the response period for a competitive solicitation, or RFR. The vendor fails to format the email subject line properly, when submitting a candidate for a competitive solicitation, or RFR:
Proper Formatting:
Solicitation Number, Vendor Name, Candidate First and Last Name, Position Type and Level Example:
529123456, Sanders Technologies, Jane Doe, Project Lead 3
The vendor fails to follow any other instructions noted in the competitive solicitation, or RFR.
Initial Purchase Order Term:
ny Purchase Order resulting from this Request for Resumes is effective on the date of issuance and expires on the last day of the State fiscal year in which the Purchase Order was issued, unless sooner stated in the Purchase Order or unless sooner terminated, renewed, or extended as provided in the Purchase Order.
Renewal Option(s):
HHSC, at its sole discretion, may renew the Purchase Order for up to three, one-year optional renewals. Such renewal(s), if exercised, shall be subject to all the requirements and terms and conditions of the Purchase Order.
Category pplications/Software Development
Level Business Analyst 2
Estimated Hours 2,000
Number of Positions 2
# of Resumes Allowed 1
Full/Part Time Full Time
Deadline Date 9/22/2025
IT STAFFING SERVICES SOLICITATION UNDER DEPARTMENT OF INFORMATION RESOURCES IT STAFF AUGMENTATION CONTRACT (ITSAC) Solicitation Reference Number: 529601512 Working Title: Business Analyst 2 Title/Level: Business Analyst 2 Category: Applications/Software Development Full Time
I. DESCRIPTION OF SERVICES
Texas Health and Human Services Commission
requires the services of
2 Business Analyst 2 , hereafter referred to as Candidate(s), who meets the general qualifications of
Business Analyst 2, Applications/Software Development
and the specifications outlined in this document for the
Texas Health and Human Services Commission .
ll work products resulting from the project shall be considered "works made for hire " and are the property of the
Texas Health and Human Services Commission
and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law.
Texas Health and Human Services Commission
will pay no fees for interviews or discussions, which occur during the process of selecting a Candidate(s).
Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Familiar with industry standard business process mapping, and reengineering. Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.
This position participates in highly complex (senior-level) Information Technology (IT) business requirements and related activities throughout the Business Automation and Social Services Applications (SSA) divisional areas of responsibility. Provides analysis and guidance to other agency areas regarding interpreting policies and procedures within the arena of eligibility-system functionality. Analyzes HHSC assistance program policies and procedures to determine their impact on SSA automated systems (TIERS, SSP, EST, and other related systems) and system functional areas and meets with HHSC business areas and external customers to define system-related business requirements. Serves as a senior analyst in developing and implementing eligibility programs' business rules, business requirements, and technical specifications of changes or additions to current or future technologies. Other responsibilities include developing, implementing, and maintaining quality assurance processes, best practices, and standards, monitoring internal operations and vendor performance measures, and reporting deficiencies to the Business Requirements manager.
Assists in developing and implementing continuous process improvement initiatives. Analyzes performance data to identify trends and areas for improvement initiatives and reports the results and recommendations to the Business Requirements Manager and Business Automation Director. Performs root cause analysis and the development of appropriate corrective action plans for IT systems and processes. Duties include providing peer reviews of business requirements documentation and coordinating technical writing and editing reviews. Reviews complex project deliverables such as project charters, design documentation, test plans, and risk assessment plans and provide comments and suggestions to document owners. Serves as the lead in producing documentation and expertise in response to internal and external audit requests as required. Prepares and presents complex communications and/or reports on projects, assignments, and/or activities to all levels of staff up to and including executive management. Other responsibilities include providing production support and technical assistance to users of SSA eligibility systems.
II. CANDIDATE SKILLS AND QUALIFICATIONS
Minimum Requirements: Candidates that do not meet or exceed the
minimum
stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. Years Required/Preferred Experience 4 Required bility to mentor and provide consultation and direction to other Social Services Applications (SSA) staff. 4 Required bility to analyze and interpret technical information including regulations, policy, and automation system documentation 4 Required bility to communicate in writing, translating user/business needs into a technical style, and communicate technical instructions to system users. 4 Required bility to plan and coordinate individual and group work activities. 4 Required bility to detect and diagnose application problems. 4 Required bility to create technical designs for solutions to problems. 4 Required bility to work profesionally with a broad range of stakeholders. 4 Required bility to prepare concise business requirements, technical specifications documents and related artifacts. III. TERMS OF SERVICE
Services are expected to start
10/20/2025
and are expected to complete by
08/31/2026 . Total estimated hours per Candidate shall not exceed
2000
hours. This service may be amended, renewed, and/or extended providing both parties agree to do so in writing. IV. WORK HOURS AND LOCATION
Services shall be provided during normal business hours unless otherwise coordinated through the
Texas Health and Human Services Commission . Normal business hours are Monday through Friday from
8:00 AM to 5:00 PM , excluding State holidays when the agency is closed.
The primary work location(s) will be at
1609 Centre Creek Drive, Austin, Texas 78754 . The working position is
Hybrid - On Site and Telework . Any and all travel, per diem, parking, and/or living expenses shall be at the Candidate's and/or Vendor's expense.
Texas Health and Human Services Commission
will provide pre-approved, written authorization for travel for any services to be performed away from the primary work location(s). Pre-approved travel expenses are limited to the rates and comply with the rules prescribed by the State of Texas for travel by its classified employees, including any requirement for original receipts.
The Candidate(s) may be required to work outside the normal business hours on weekends, evenings and holidays, as requested. Payment for work over 40 hours will be at the hourly rate quoted and must be coordinated and pre-approved through
Texas Health and Human Services Commission . V. OTHER SPECIAL REQUIREMENTS
TERM OF SERVICE
Services are expected to start on or around October 20, 2025 and are expected to completed by August 31, 2026. Total estimated hours per candidate shall not exceed 2,000 hours for FY26.
Initial Purchase Order Term:
ny Purchase Order resulting from this Request for Resumes is effective on the date of issuance and expires on the last day of the State fiscal year in which the Purchase Order was issued, unless sooner stated in the Purchase Order or unless sooner terminated, renewed, or extended as provided in the Purchase Order.
Renewal Option(s):
HHSC, at its sole discretion, may renew the Purchase Order for up to three, one-year optional renewals. Such renewal(s), if exercised, shall be subject to all the requirements and terms and conditions of the Purchase Order.
WORK HOURS AND LOCATION
) Services shall be provided during normal business hours unless otherwise coordinated through the Agency. Normal business hours are Monday through Friday from 8:00 a.m. through 5:00 p.m., excluding Texas state holidays when the agency is closed.
B) The primary work location will be 1609 Centre Creek Drive, Austin, Texas 78754.
Position will be 3 days remote with 2 days (Mon & Fri) required to be onsite at the location listed above.
Program will only allow candidates who are LOCAL TO THE AUSTIN AREA ONLY (Within 50-mile radius).
Please do not submit candidates who are currently out of state and are planning to move to Texas. Candidates must lready reside in Texas.
C) Any and all travel, per diem, parking, and/or living expenses shall be at the worker's and/or Vendor's expense.
D) The worker may be required to work remotely at HHSC discretion, up to 100 percent of the time.
E) The worker may be required to work outside the normal business hours on weekends, evenings and holidays, as requested. Payment for work over 40 hours will be at the hourly rate quoted and must be coordinated and pre-approved through the Agency.
Interviews will be conducted: (check all that apply)
By Phone
In person
Through Microsoft Teams
IMPORTANT INFORMATION
vendor's submission of a candidate
may be disqualified if
:
The vendor fails to add the candidate to competitive solicitation, or RFR, in the DIR ITSAC Portal. nother vendor submits the same candidate for the same competitive solicitation, also known as a request of resume (RFR). The vendor submits more than one candidate for the same competitive solicitation, or RFR. The vendor submits a candidate after the response period for a competitive solicitation, or RFR. The vendor fails to format the email subject line properly, when submitting a candidate for a competitive solicitation, or RFR:
Proper Formatting:
Solicitation Number, Vendor Name, Candidate First and Last Name, Position Type and Level Example:
529123456, Sanders Technologies, Jane Doe, Project Lead 3
The vendor fails to follow any other instructions noted in the competitive solicitation, or RFR.
Initial Purchase Order Term:
ny Purchase Order resulting from this Request for Resumes is effective on the date of issuance and expires on the last day of the State fiscal year in which the Purchase Order was issued, unless sooner stated in the Purchase Order or unless sooner terminated, renewed, or extended as provided in the Purchase Order.
Renewal Option(s):
HHSC, at its sole discretion, may renew the Purchase Order for up to three, one-year optional renewals. Such renewal(s), if exercised, shall be subject to all the requirements and terms and conditions of the Purchase Order.