NETSCOUT is hiring: DATA QUALITY ANALYST in Westford

Overview

Data Quality Analyst at NETSCOUT. The Data Quality Analyst position sits in the Finance Shared Services organization within the Data Quality (DQ) team. DQ oversees the integrity of the Installed Base and Service Contract detail within Oracle, which tracks all products and contracts the company sells. DQ responsibilities also include the creation and maintenance of Customer and Vendor Master Data in Oracle and NetSuite. This role requires collaborating with multiple departments across the Supply Chain and other functions.

Responsibilities

• Create and support new and existing Vendors in Oracle and NetSuite
• Create and support new and existing Customers in Oracle
• Manage the integrity of Installed Base and Service Contract databases within Oracle, including some required manual updates
• Collaborate with business partners to define requirements for customer installed base/contract updates ensuring compliance with operational models and internal policies
• Partner with Product Management to manage product life cycle activity
• Validate eligibility for license/product upgrade programs and complete unlock/transfers as required
• Research and resolve product database inquiries from internal and external customers
• Perform a variety of ad hoc root cause analysis activities including special projects and reports
• Analyze operational processes for efficiency, improvement, scalability, and transition while coordinating with IT for system solutioning
• Develop relationships across the organization, influence other teams and design collaborations to drive operational excellence
• Design and perform regression testing for Oracle Installed Base IT updates
• Participate in internal controls and annual audit with the external audit firms
• Support the Finance organization to meet business requirements as needed including performing activities outside of Data Quality

Qualifications

• Bachelor’s degree: Business, Accounting, or Finance preferred
• 3 years of related experience in the technology industry preferred
• Large ERP experience, Oracle preferred
• Proficient in Microsoft Excel and Word
• Excellent analytical, troubleshooting, and interpersonal skills
• Strong communication and presentation skills and ability to work well within deadlines
• Team player who can help other members of the team when needed
• Inquisitive nature to explore variances and understand root causes
• Self-starter who works effectively in a complex, changing environment and can adapt to change while focusing on key goals
• Ability to work in a fast-paced environment and proactively anticipate and resolve potential issues
• Flexible, organized, and able to manage competing priorities

Location

Allen, TX or Westford, MA

Benefits

• Generous vacation package
• Equity
• Matching 401k plan
• Tuition reimbursement
• Attractive medical and dental coverage options
• Domestic partner benefits
• Health and Dependent Care spending accounts and Health Savings Account options
• Life and Disability Benefits
• Volunteer Time Off, Matching Charitable Gifts

NetScout Systems, Inc. is an EEO/Affirmative Action Employer.