Join SERVPRO of Douglasville/Carrollton/Troup-Coweta Counties
As a Dispatch/Receptionist, you'll be the vital link between our customers and our team. In this dynamic role, you'll help coordinate emergency services while providing exceptional customer support in a fast-paced environment.
Benefits
We offer a comprehensive benefits package including:
- 401(k)
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Training & development
- Vision insurance
- Wellness resources
Responsibilities
Your duties will include:
- Answering incoming calls and directing them to the appropriate team members.
- Scheduling and dispatching technicians for emergency services and restoration projects.
- Maintaining communication with clients to provide updates on service status.
- Assisting with administrative tasks, including data entry and filing.
- Managing customer inquiries and resolving issues promptly and professionally.
- Maintaining an organized and efficient dispatch system.
- Coordinating with vendors and suppliers as needed for service delivery.
- Supporting marketing efforts by promoting services to potential clients.
- Greeting and welcoming visitors in a professional and friendly manner.
Requirements
To qualify, you should have:
- High school diploma or equivalent; additional education in business or communication is a plus.
- Proven experience in a dispatch or receptionist role, preferably in the restoration or service industry.
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and thrive in a fast-paced environment.
- Proficient in Microsoft Office Suite and dispatch software.
- Customer-focused attitude with a problem-solving mindset.
- Reliable and punctual with a strong work ethic.
About Us
SERVPRO of Douglasville/Carrollton/Troup-Coweta Counties has been a trusted leader in the restoration industry for over 20 years. Our commitment to quality service and customer satisfaction has made us a favorite among homeowners and businesses alike. Join our team and experience a supportive work environment where your contributions are valued and recognized.
Compensation: $18.00 per hour
Picture yourself here fulfilling your potential. At SERVPRO, you can make a positive difference in peoples lives each and every day! Were seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.