IDR, Inc.
Accela Business Analyst Job at IDR, Inc. in Lawrenceville
IDR, Inc., Lawrenceville, GA, United States, 30243
Overview
IDR is excited to announce an opportunity for a talented and motivated Accela Business Analyst to join our client's team in Lawrenceville, GA. If you are passionate about leveraging your skills to drive strategic business decisions and thrive in a team-oriented culture, we encourage you to apply today!
Responsibilities
- Analyze current business processes and identify areas for improvement within the Accela permitting and licensing system.
- Collaborate with departmental stakeholders and cross-functional teams to gather and translate business requirements into technical solutions aligned with Accela capabilities.
- Lead system configuration, enhancement, and troubleshooting efforts, ensuring solutions are delivered on time and meet user needs.
- Coordinate and execute quality assurance testing to verify functionality and alignment with business and technical requirements.
- Work closely with Accela developers and IT staff to resolve issues and implement system improvements that boost performance and user satisfaction.
- Use tools such as Visio, Excel, PowerPoint, Word, Outlook, Teams, SharePoint, Power BI, and Jira for documentation, analysis, and communication.
Required Qualifications
- Bachelor’s degree in Business, Information Technology, or a related field, or equivalent professional experience.
- Hands-on experience with Accela systems, particularly in permitting and licensing within local government environments.
Preferred Qualifications
- 3+ years of experience as a Business Analyst working directly with the Accela platform.
- Proven experience in documenting requirements, configuring or managing Accela systems, and supporting user adoption.
- Strong background in facilitating user acceptance testing (UAT) and conducting quality assurance validations.
- Familiarity with agile project management methodologies.
- Advanced proficiency in Microsoft Office Suite, Visio, Teams, SharePoint, Power BI, and Jira.
What’s in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more
- Opportunity to work with an industry-leading organization
- Collaborative and team-oriented culture
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row