Invisible Technologies is hiring: IT Asset & Executive Support Specialist in San

About The Role

We are looking for a highly organized and proactive IT Asset & Executive Support Specialist to join our IT team. This role combines global IT asset lifecycle management with direct technical support for our executive team and the New York office. You will help deliver exceptional user experiences, maintain accurate asset visibility, and collaborate with internal teams to enforce secure, scalable IT practices.

This position is based in our New York office, located in the Union Square area of Manhattan, and will provide on-site support including workstation setup, AV assistance, and local network infrastructure. Occasional domestic and international travel is expected to support executive onboarding and other critical business needs.

What You’ll Do

• Manage the full lifecycle of global IT assets—hardware, software, and peripherals—from procurement through decommissioning, with a focus on automation and process improvement in collaboration with internal stakeholders.
• Maintain accurate and up-to-date inventory using Rippling and related tools, with full accountability for distributed and remote devices.
• Enforce asset policies and procedures for onboarding, offboarding, and refresh cycles.
• Provide high-touch, white-glove support for executive team members, including device provisioning, issue resolution, and on-the-go preparedness.
• Deliver comprehensive IT support for the New York office, including networking, AV systems, local hardware, and workspace tech setups.
• Collaborate with IT engineers and the security team to roll out endpoint configurations, patch management routines, and device compliance policies.
• Coordinate executive onboarding by preparing secure, travel-ready hardware kits with appropriate configurations and access.
• Support asset audits, policy updates, and process improvements to enhance IT operations and compliance.

What We Need

• 3–5 years of experience in IT asset management, enterprise desktop operations, and executive support
• Expert-level understanding of MDM platforms, including Rippling, with hands-on experience managing macOS, Windows, and mobile endpoints.
• Proficient in supporting and administering Google Workspace Enterprise, Slack Enterprise, Zoom, Microsoft Office Suite, Outlook, and related tools.
• Skilled in remote and on-site technical support, with a strong ability to troubleshoot across platforms and resolve hardware/software issues quickly.
• Comfortable working in a fast-paced, executive-facing environment with excellent communication, organization, and discretion.
• Able to travel occasionally (e.g., quarterly or as needed) to support new executive hires or major company events.

What’s In It For You

Invisible is committed to fair and competitive pay, ensuring that compensation reflects both market conditions and the value each team member brings. Our salary structure accounts for regional differences in cost of living while maintaining internal equity.

For this position, the annual salary ranges by location are: $99,000 - $138,700 USD.

An Invisible Talent Acquisition Partner can provide more information on which locations are included in each of our geographic pay tiers during the interview process. For candidates outside the U.S., compensation will be adjusted to reflect local market conditions and cost-of-living differentials.

Bonuses and equity are included in offers above entry level. Final compensation is determined by a combination of factors, including location, job-related experience, skills, knowledge, internal pay equity, and overall market conditions. Because of this, every offer is unique. Additional details on total compensation and benefits will be discussed during the hiring process.

What It’s Like to Work at Invisible

At Invisible, we’re not just redefining work—we’re reinventing it. We operate at the intersection of advanced AI and human ingenuity, pushing the boundaries of what’s possible to unlock productivity and scale. Ownership is at the core of everything we do. Here, you won’t just execute tasks—you’ll build, innovate, and shape the future alongside world-class clients pushing the boundaries of AI.

We expect bold ideas, relentless drive, and the ability to turn ambiguity into opportunity. The pace is fast, the challenges are big, and the growth is unmatched. We’re not for everyone, and we’re okay with that. If you’re looking for predictable routines, this isn’t the place for you. But if you’re driven to create, thrive in dynamic environments, and want a front-row seat to the AI revolution, you’ll fit right in.

Accessibility: Invisible is committed to providing reasonable accommodations for individuals with disabilities. If you need assistance or accommodation due to a disability, please contact our Talent Acquisition team during the recruitment process.

Equal Opportunity: Invisible Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other basis protected by law.

If you believe you belong to any protected category, you may choose to respond to voluntary self-identification for government reporting purposes. Completion is optional and confidential.

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