Krispy Kreme Doughnuts
General Manager, Doughnut Factory
Krispy Kreme Doughnuts, Elk Grove Village, Illinois, us, 60009
Since its founding in 1937, Krispy Kreme’s focus has remained the same - making fresh doughnuts using our founder’s original recipe. The brand’s iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line.
Overview
The Plant Manager is responsible for every doughnut factory operation, including production, sanitation, food safety, FDA compliance, maintenance, shipping and human resources. This role involves developing a staff of professional employees, achieving maximum profitability, and ensuring customer and employee satisfaction. The Plant Manager must have a thorough understanding of production processes and maintain a high level of quality products while ensuring employee safety. Responsibilities
Supervising all areas of the doughnut factory Ensuring positions are adequately staffed Ensuring operations are run according to Krispy Kreme standards Ensuring employees perform their jobs safely and correctly Performing tasks assigned to absent employees Scheduling Other duties as assigned Ensuring all products meet Krispy Kreme quality standards and customer satisfaction Servicing as a role model for customer-first behaviors Building a team of customer-focused employees through coaching and measurement Handling difficult customer situations professionally Handling customer complaints/concerns Responding to customer inquiries in a timely manner Supervising production, sanitation, maintenance and shipping operations Ensuring all loadout functions and delivery logistics are completed promptly Maintaining the physical property in good condition Understanding and implementing procedures to maximize efficiencies and control variances in daily production Coordinating production schedules to meet customer demands while minimizing labor hours Inspecting, troubleshooting, and addressing production or equipment problems Demonstrating safety consciousness and promoting store safety Maintaining a high level of store sanitation and cleanliness Overseeing proper maintenance of production equipment, material handling equipment and facilities Directing and developing employees, including recruiting, training, scheduling, safety education, supervising, dispute resolution and firing Building a team of customer-focused employees and fostering teamwork Demonstrating leadership in employee development of exempt and non-exempt staff Communicating store policies, standards, and practices Managing expense budgets and corporate reporting (financial and operational) Managing company resources including inventory control and asset protection Maintaining a resourceful budget and controlling costs Managing deposits, accounts receivable and related transactions Qualifications
High school required, College degree a PLUS! (Operations, Supply Chain Mgmt or Engineering degree preferred) 5+ years of experience in a manufacturing environment; food or packaging experience preferred Knowledge of Food Safety and FDA compliance requirements Experience with sales, management, production, employee safety and customer service Strong communication, organizational, and leadership skills Self-motivated, creative, and adaptable Microsoft Office proficiency Benefits
Weekly Pay Career opportunities - we are growing! Comprehensive benefits (medical, vision, and dental insurance) Employee discount program 401K plan PTO Company events Education Reimbursement Adoption Assistance Life Insurance FSA/HSA Plans Pet Insurance Learn more at
www.kkbenefits.com Why Krispy Kreme?
Loving People:
Our global culture is defined by Leadership Mix behaviors and community engagement. Check out our leadership mix for more detail. Loving Communities:
Sharing joy is central to our brand; we partner with communities through Acts of Joy and fundraising initiatives. We have supported numerous community initiatives, including food bank partnerships and fundraising events worldwide. Loving Planet:
We are conducting emissions assessments and working to reduce waste and emissions through various programs. Krispy Kreme is an Equal Opportunity Employer: At Krispy Kreme, diversity and inclusion are valued. We welcome applicants of all backgrounds and do not discriminate based on ethnicity, national origin, race, age, sex, gender, gender identity or expression, sexual orientation, disability, or veteran status. We strive for an inclusive culture that allows everyone to bring their bold authentic self to work. About Krispy Kreme
Headquartered in Charlotte, N.C., Krispy Kreme is a beloved global brand. Our Original Glazed doughnut is recognized for its hot-off-the-line experience. Krispy Kreme operates in more than 35 countries through a network of fresh shops and partnerships, with a growing Ecommerce and delivery business. Our purpose is to touch and enhance lives through joy. Connect with Krispy Kreme at www.KrispyKreme.com, or on social channels at www.Facebook.com/KrispyKreme and www.Twitter.com/KrispyKreme. Doughnut Factory General Manager starting salary is $99,000 per year.
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The Plant Manager is responsible for every doughnut factory operation, including production, sanitation, food safety, FDA compliance, maintenance, shipping and human resources. This role involves developing a staff of professional employees, achieving maximum profitability, and ensuring customer and employee satisfaction. The Plant Manager must have a thorough understanding of production processes and maintain a high level of quality products while ensuring employee safety. Responsibilities
Supervising all areas of the doughnut factory Ensuring positions are adequately staffed Ensuring operations are run according to Krispy Kreme standards Ensuring employees perform their jobs safely and correctly Performing tasks assigned to absent employees Scheduling Other duties as assigned Ensuring all products meet Krispy Kreme quality standards and customer satisfaction Servicing as a role model for customer-first behaviors Building a team of customer-focused employees through coaching and measurement Handling difficult customer situations professionally Handling customer complaints/concerns Responding to customer inquiries in a timely manner Supervising production, sanitation, maintenance and shipping operations Ensuring all loadout functions and delivery logistics are completed promptly Maintaining the physical property in good condition Understanding and implementing procedures to maximize efficiencies and control variances in daily production Coordinating production schedules to meet customer demands while minimizing labor hours Inspecting, troubleshooting, and addressing production or equipment problems Demonstrating safety consciousness and promoting store safety Maintaining a high level of store sanitation and cleanliness Overseeing proper maintenance of production equipment, material handling equipment and facilities Directing and developing employees, including recruiting, training, scheduling, safety education, supervising, dispute resolution and firing Building a team of customer-focused employees and fostering teamwork Demonstrating leadership in employee development of exempt and non-exempt staff Communicating store policies, standards, and practices Managing expense budgets and corporate reporting (financial and operational) Managing company resources including inventory control and asset protection Maintaining a resourceful budget and controlling costs Managing deposits, accounts receivable and related transactions Qualifications
High school required, College degree a PLUS! (Operations, Supply Chain Mgmt or Engineering degree preferred) 5+ years of experience in a manufacturing environment; food or packaging experience preferred Knowledge of Food Safety and FDA compliance requirements Experience with sales, management, production, employee safety and customer service Strong communication, organizational, and leadership skills Self-motivated, creative, and adaptable Microsoft Office proficiency Benefits
Weekly Pay Career opportunities - we are growing! Comprehensive benefits (medical, vision, and dental insurance) Employee discount program 401K plan PTO Company events Education Reimbursement Adoption Assistance Life Insurance FSA/HSA Plans Pet Insurance Learn more at
www.kkbenefits.com Why Krispy Kreme?
Loving People:
Our global culture is defined by Leadership Mix behaviors and community engagement. Check out our leadership mix for more detail. Loving Communities:
Sharing joy is central to our brand; we partner with communities through Acts of Joy and fundraising initiatives. We have supported numerous community initiatives, including food bank partnerships and fundraising events worldwide. Loving Planet:
We are conducting emissions assessments and working to reduce waste and emissions through various programs. Krispy Kreme is an Equal Opportunity Employer: At Krispy Kreme, diversity and inclusion are valued. We welcome applicants of all backgrounds and do not discriminate based on ethnicity, national origin, race, age, sex, gender, gender identity or expression, sexual orientation, disability, or veteran status. We strive for an inclusive culture that allows everyone to bring their bold authentic self to work. About Krispy Kreme
Headquartered in Charlotte, N.C., Krispy Kreme is a beloved global brand. Our Original Glazed doughnut is recognized for its hot-off-the-line experience. Krispy Kreme operates in more than 35 countries through a network of fresh shops and partnerships, with a growing Ecommerce and delivery business. Our purpose is to touch and enhance lives through joy. Connect with Krispy Kreme at www.KrispyKreme.com, or on social channels at www.Facebook.com/KrispyKreme and www.Twitter.com/KrispyKreme. Doughnut Factory General Manager starting salary is $99,000 per year.
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