City of San José
Microsoft Windows Desktop Support Engineer (Network Engineer)
City of San José, San Jose, California, United States, 95199
Overview
Microsoft Windows Desktop Support Engineer (Network Engineer) role at City of San Jos. The Department of Public Works is seeking an individual whose values align with Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. This 100% on-site position is in the Technology Services Division, is full-time, and runs MondayFriday 8am5pm. Position Duties
Provide day-to-day desktop support, user support, patch management, system administration and maintenance. The environment includes over 700 Windows devices, approximately 50 servers, and 500+ iOS mobile devices across multiple network segments. Ideal Experience / Qualifications
Microsoft Endpoint Configuration Manager (SCCM) Windows 11 OS deployment Windows Server 2019 or newer / Virtual Machines Active Directory (AD) / Group Policies (GPO) Autopilot / Intune / Azure PowerShell scripting Mobile Device Management (MDM) Basic SQL Knowledge Cyber Security Remediation Techniques Minimum Qualifications Education: A bachelors degree from an accredited college or university in Computer Science, Computer Engineering, MIS, or a closely related field. Experience: Three (3) years of experience performing technical work of complex difficulty to provide desktop support, data security, system administration, server administration, or network support to end users. Acceptable Substitution: Two (2) years of related experience may be substituted for up to two years of the education requirement. Licenses or Certificates: Possession of a valid California Drivers License. Possess an industry certification that demonstrates expertise in IT, such as Microsoft certs (e.g., MCSA, Security Operations Analyst, Endpoint Administrator), AWS Certification, or equivalent. Desirable Certifications: Azure Administrator Associate Certification. If not currently held, candidates must obtain an industry certification within six (6) months of hire. Other Qualifications
The ideal candidate will demonstrate competencies including Job Expertise, Communication Skills, Teamwork & Interpersonal Skills, Analytical Thinking, Problem Solving, Project Management, Reliability, and Supervision. Selection Process
The selection process will evaluate applicants training and experience based on the application and responses to job-specific questions. Applicants must answer all questions to be considered. In-person interviews will follow. Use of AI content in responses may result in removal from the hiring process. For questions, contact Diana Gonzalez at diana.gonzalez@sanjoseca.gov. Additional Information
Employment Eligibility: Federal law requires verification of work eligibility. The City of San Jos will not sponsor visas for this position. You must answer all job-specific questions to be considered. Please note: Applications are not accepted through CalOpps or other third-party job boards. #J-18808-Ljbffr
Microsoft Windows Desktop Support Engineer (Network Engineer) role at City of San Jos. The Department of Public Works is seeking an individual whose values align with Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. This 100% on-site position is in the Technology Services Division, is full-time, and runs MondayFriday 8am5pm. Position Duties
Provide day-to-day desktop support, user support, patch management, system administration and maintenance. The environment includes over 700 Windows devices, approximately 50 servers, and 500+ iOS mobile devices across multiple network segments. Ideal Experience / Qualifications
Microsoft Endpoint Configuration Manager (SCCM) Windows 11 OS deployment Windows Server 2019 or newer / Virtual Machines Active Directory (AD) / Group Policies (GPO) Autopilot / Intune / Azure PowerShell scripting Mobile Device Management (MDM) Basic SQL Knowledge Cyber Security Remediation Techniques Minimum Qualifications Education: A bachelors degree from an accredited college or university in Computer Science, Computer Engineering, MIS, or a closely related field. Experience: Three (3) years of experience performing technical work of complex difficulty to provide desktop support, data security, system administration, server administration, or network support to end users. Acceptable Substitution: Two (2) years of related experience may be substituted for up to two years of the education requirement. Licenses or Certificates: Possession of a valid California Drivers License. Possess an industry certification that demonstrates expertise in IT, such as Microsoft certs (e.g., MCSA, Security Operations Analyst, Endpoint Administrator), AWS Certification, or equivalent. Desirable Certifications: Azure Administrator Associate Certification. If not currently held, candidates must obtain an industry certification within six (6) months of hire. Other Qualifications
The ideal candidate will demonstrate competencies including Job Expertise, Communication Skills, Teamwork & Interpersonal Skills, Analytical Thinking, Problem Solving, Project Management, Reliability, and Supervision. Selection Process
The selection process will evaluate applicants training and experience based on the application and responses to job-specific questions. Applicants must answer all questions to be considered. In-person interviews will follow. Use of AI content in responses may result in removal from the hiring process. For questions, contact Diana Gonzalez at diana.gonzalez@sanjoseca.gov. Additional Information
Employment Eligibility: Federal law requires verification of work eligibility. The City of San Jos will not sponsor visas for this position. You must answer all job-specific questions to be considered. Please note: Applications are not accepted through CalOpps or other third-party job boards. #J-18808-Ljbffr