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Dawar Consulting

Desktop Support Engineer

Dawar Consulting, Milpitas, California, United States, 95035

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Desktop Support Engineer

Our client, a world leader in the semiconductor industry, is looking for a Desktop Support Engineer to be based in Milpitas, CA (Onsite). Job Duration: Long Term Contract (Possibility Of Extension) Responsibilities: Service walk-ups (front-line IT person) at IT Service Station for breakfix, resolve issues, triage incidents and requests of various IT Services. Work on SNOW ticketing queue; creating help desk tickets. Support Conference Rooms (Zoom) and User Cubical for breakfix. Support and handle new hire tasks; provision new systems for replacement and new hires setup. Troubleshoots software and hardware failures and identifies network problems when they relate to personal (desktop or laptop) computers. Performing regular maintenance on PC equipment such as computers, notebook computers, printers, and auto-switches; scanning computers for viruses. Required Skills: Experience in supporting end-users (in person / remote) in a corporate environment. Knowledge of Windows 10 operating system, Mac OS Knowledge of general network and computer security Be able to troubleshoot WIN 7/10, Office 365, computers/laptops SW and HW Able to lift to 40+ pounds of technical equipment Knowledge of ITIL and ITSM best practices Company Benefits: Medical, Dental, Vision, Paid Sick leave, 401K Interested! Please apply or send your resume to hr@dawarconsulting.com / Jobs@dawarconsulting.com.