Select Physical Therapy
Medical Front Office - Patient Service Specialist
Select Physical Therapy, Redwood City, California, United States, 94061
Overview
Medical Front Office - Patient Service Specialist
Redwood City, California
Looking for a friendly and outgoing person to perform front office duties and be the first point of contact for patients needing Physical Therapy services. The front office handles phones, scheduling, insurance verification and running end of day reports. We prefer someone with experience but will train a fast learner who has the right personality to help patients and fit in with the current team.
Job Description
When patients enter our center, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs.
Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Looking for a friendly and outgoing person to perform front office duties and be the first point of contact for patients needing Physical Therapy services. The front office handles phones, scheduling, insurance verification and running end of day reports.
Schedule:
Center Location: 268 Redwood Shores Parkway, Redwood City, CA 94065
Type of Employment: Full Time
Hours: Weekdays
Compensation $21.00 - $22.00/hour based on experience
Why Join Us: (benefits for full-time at 32+ hours/week)
Start Strong : Our mentorship and orientation programs ensure a successful transition
Recharge & Refresh:
Generous PTO to maintain a healthy work-life balance
Your Health Matters:
Comprehensive medical/RX, health, vision, and dental plan offerings
Invest in Your Future:
Company-matching 401(k) retirement plans as well as life and disability protection
Responsibilities
Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
Schedule patient appointments in person and via phone
Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Qualifications Minimum Qualifications:
High School Diploma or GED
1 Year of Medical Office Experience
Insurance Verification Experience
Preferred Qualifications:
1 Year of Front Desk Experience
Health Care Experience
Physical Requirements:
Ability to walk, stand, bend, and reach consistently throughout a work day/shift
Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
Ability to carry office supplies up to 10lbs
Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
Ability to speak and hear sufficiently to understand and give directions
Additional Data Equal Opportunity Employer/including Disabled/Veterans
Redwood City, California
Looking for a friendly and outgoing person to perform front office duties and be the first point of contact for patients needing Physical Therapy services. The front office handles phones, scheduling, insurance verification and running end of day reports. We prefer someone with experience but will train a fast learner who has the right personality to help patients and fit in with the current team.
Job Description
When patients enter our center, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs.
Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Looking for a friendly and outgoing person to perform front office duties and be the first point of contact for patients needing Physical Therapy services. The front office handles phones, scheduling, insurance verification and running end of day reports.
Schedule:
Center Location: 268 Redwood Shores Parkway, Redwood City, CA 94065
Type of Employment: Full Time
Hours: Weekdays
Compensation $21.00 - $22.00/hour based on experience
Why Join Us: (benefits for full-time at 32+ hours/week)
Start Strong : Our mentorship and orientation programs ensure a successful transition
Recharge & Refresh:
Generous PTO to maintain a healthy work-life balance
Your Health Matters:
Comprehensive medical/RX, health, vision, and dental plan offerings
Invest in Your Future:
Company-matching 401(k) retirement plans as well as life and disability protection
Responsibilities
Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
Schedule patient appointments in person and via phone
Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Qualifications Minimum Qualifications:
High School Diploma or GED
1 Year of Medical Office Experience
Insurance Verification Experience
Preferred Qualifications:
1 Year of Front Desk Experience
Health Care Experience
Physical Requirements:
Ability to walk, stand, bend, and reach consistently throughout a work day/shift
Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
Ability to carry office supplies up to 10lbs
Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
Ability to speak and hear sufficiently to understand and give directions
Additional Data Equal Opportunity Employer/including Disabled/Veterans