Rivers Casino
Beverage Server - Hugo's Frog Bar & Chop House (Full Time)
Rivers Casino, Des Plaines, Illinois, us, 60019
Beverage Server - Hugo's Frog Bar & Chop House (Full Time)
Job Category: Food and Beverage Full-Time On-site Rate: $9 USD per hour Rivers Casino Des Plaines 3000 S. River Road Des Plaines, IL 60018, USA Job Details
Job Description
WALK-IN WEDNESDAY Interview on the spot! Every Wednesday from 12 PM - 2 PM 2500 E. Devon Ave | Des Plaines, IL 60018 Free Parking / Free Shuttle from the Rosemont Blue Line Station Position Summary: The Cocktail Server serves food and beverages to customers in the bar in a friendly, efficient, and professional manner and ensures a positive experience for all customers. Each Cocktail Server is responsible for ensuring the successful delivery of the Gibsons Restaurant Group's philosophy, which is based upon three distinct core beliefs: Hospitality, Quality and Value. Essential Duties and Responsibilities: Serve customers as part of a team by anticipating their needs, initiating conversation, offering assistance and advice and remembering that "the customer is always right"! Perform cocktail table set-up, running side work and closing duties. Have extensive knowledge of the restaurant's menu and wine list, including daily specials. Check identification to ensure customers meet minimum age requirements for consuming alcoholic beverages. Participate in table and bar area clean up. Compute customer checks, operate the POS system and accept payments. Accurately report tips for each shift. Maintain bar safety and sanitation standards. Be aware of potential hazards, which could cause, but are not limited to, slipping, tripping, falling or burns. Arrive for each shift on time and in full uniform. Attend all pre-shift meetings ready to "listen and learn" and share ideas. Avoid leaving work area during peak periods. Take breaks only when approved by the General Manager or Manager. Keep a clean and professional appearance at all times. May perform other duties as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or GED preferred and six months to one year related experience serving in a restaurant preferred or a combination of education and experience. Ability to read and write English. Ability to effectively communicate verbally with customers and other staff in fast-paced environment. Ability to do basic math. Ability to follow instructions and procedures. Must be of legal age to serve alcohol, have strong customer service skills and be able to maintain poise and positive personality when under pressure. Perks that Work! Medical, Dental, Vision, and Life Insurance 401K 4% match to 5% Team Member Contribution $1 Daily Meals Earn up to 18 Days of Paid Time Off Your First Year Free Shuttle from Rosemont's Blue Line Station Free Parking On-Site Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren Tuition Reimbursement Fitness/Gym Reimbursement Community Volunteer Opportunities Leadership Training & Career Advancement Programs Team Member Exclusive Discounts Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Job Category: Food and Beverage Full-Time On-site Rate: $9 USD per hour Rivers Casino Des Plaines 3000 S. River Road Des Plaines, IL 60018, USA Job Details
Job Description
WALK-IN WEDNESDAY Interview on the spot! Every Wednesday from 12 PM - 2 PM 2500 E. Devon Ave | Des Plaines, IL 60018 Free Parking / Free Shuttle from the Rosemont Blue Line Station Position Summary: The Cocktail Server serves food and beverages to customers in the bar in a friendly, efficient, and professional manner and ensures a positive experience for all customers. Each Cocktail Server is responsible for ensuring the successful delivery of the Gibsons Restaurant Group's philosophy, which is based upon three distinct core beliefs: Hospitality, Quality and Value. Essential Duties and Responsibilities: Serve customers as part of a team by anticipating their needs, initiating conversation, offering assistance and advice and remembering that "the customer is always right"! Perform cocktail table set-up, running side work and closing duties. Have extensive knowledge of the restaurant's menu and wine list, including daily specials. Check identification to ensure customers meet minimum age requirements for consuming alcoholic beverages. Participate in table and bar area clean up. Compute customer checks, operate the POS system and accept payments. Accurately report tips for each shift. Maintain bar safety and sanitation standards. Be aware of potential hazards, which could cause, but are not limited to, slipping, tripping, falling or burns. Arrive for each shift on time and in full uniform. Attend all pre-shift meetings ready to "listen and learn" and share ideas. Avoid leaving work area during peak periods. Take breaks only when approved by the General Manager or Manager. Keep a clean and professional appearance at all times. May perform other duties as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or GED preferred and six months to one year related experience serving in a restaurant preferred or a combination of education and experience. Ability to read and write English. Ability to effectively communicate verbally with customers and other staff in fast-paced environment. Ability to do basic math. Ability to follow instructions and procedures. Must be of legal age to serve alcohol, have strong customer service skills and be able to maintain poise and positive personality when under pressure. Perks that Work! Medical, Dental, Vision, and Life Insurance 401K 4% match to 5% Team Member Contribution $1 Daily Meals Earn up to 18 Days of Paid Time Off Your First Year Free Shuttle from Rosemont's Blue Line Station Free Parking On-Site Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren Tuition Reimbursement Fitness/Gym Reimbursement Community Volunteer Opportunities Leadership Training & Career Advancement Programs Team Member Exclusive Discounts Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.