Yardley Hospitality Holdings LLC
Night Auditor
Yardley Hospitality Holdings LLC, Morrisville, Pennsylvania, United States, 19067
Job description
Job Title: Night Auditor
Job Summary:
We are looking for a diligent Night Auditor to join our team. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the night shift. You will be responsible for overseeing the nightly auditing process, handling guest inquiries and issues, and maintaining exceptional customer service standards throughout the night.
Responsibilities:
Conduct nightly audits to reconcile daily transactions and ensure accuracy in financial reporting
Handle guest check-ins and check-outs efficiently and professionally
Respond to guest inquiries, requests, and complaints promptly and courteously
Maintain a welcoming and hospitable environment for guests during the night shift
Assist with front desk duties including reservations, phone inquiries, and guest services
Ensure all billing is accurate and resolve any discrepancies in a timely manner
Monitor security cameras and report any suspicious activities or incidents
Collaborate with other hotel departments to address guest needs effectively
Complete end-of-day procedures and prepare reports for management review
Uphold hotel standards and policies to provide a comfortable and safe environment for guests
Skills:
Proficiency in front desk operations and hotel management systems
Excellent customer service skills with a focus on guest relations
Strong communication skills, both verbal and written
Ability to work effectively in a fast-paced environment with minimal supervision
Bilingual or multilingual capabilities are a plus
Knowledge of night audit procedures and experience in hospitality management
Familiarity with phone systems and reservation software
Attention to detail and accuracy in financial transactions
Ability to handle stressful situations calmly and professionally
If you have a passion for hospitality, excel in customer service, and thrive in a nighttime setting, we invite you to apply for the Night Auditor position at our hotel. Join our team dedicated to providing exceptional service to our guests throughout the night.
Job Types: Full-time, Part-time
Pay: $15.00 17.00 an hour
Schedule:
8 hour shift
Evening shift
Overnight shift
Experience:
Hotel experience: 1 year (Required)
Ability to Commute:
Yardley, PA 19067 (Required)
Work Location: In person
Job Title: Night Auditor
Job Summary:
We are looking for a diligent Night Auditor to join our team. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the night shift. You will be responsible for overseeing the nightly auditing process, handling guest inquiries and issues, and maintaining exceptional customer service standards throughout the night.
Responsibilities:
Conduct nightly audits to reconcile daily transactions and ensure accuracy in financial reporting
Handle guest check-ins and check-outs efficiently and professionally
Respond to guest inquiries, requests, and complaints promptly and courteously
Maintain a welcoming and hospitable environment for guests during the night shift
Assist with front desk duties including reservations, phone inquiries, and guest services
Ensure all billing is accurate and resolve any discrepancies in a timely manner
Monitor security cameras and report any suspicious activities or incidents
Collaborate with other hotel departments to address guest needs effectively
Complete end-of-day procedures and prepare reports for management review
Uphold hotel standards and policies to provide a comfortable and safe environment for guests
Skills:
Proficiency in front desk operations and hotel management systems
Excellent customer service skills with a focus on guest relations
Strong communication skills, both verbal and written
Ability to work effectively in a fast-paced environment with minimal supervision
Bilingual or multilingual capabilities are a plus
Knowledge of night audit procedures and experience in hospitality management
Familiarity with phone systems and reservation software
Attention to detail and accuracy in financial transactions
Ability to handle stressful situations calmly and professionally
If you have a passion for hospitality, excel in customer service, and thrive in a nighttime setting, we invite you to apply for the Night Auditor position at our hotel. Join our team dedicated to providing exceptional service to our guests throughout the night.
Job Types: Full-time, Part-time
Pay: $15.00 17.00 an hour
Schedule:
8 hour shift
Evening shift
Overnight shift
Experience:
Hotel experience: 1 year (Required)
Ability to Commute:
Yardley, PA 19067 (Required)
Work Location: In person