Prologue
Prologue is partnering with an early-stage Nonprofit software startup that is revolutionizing the way mission-driven organizations leverage technology. They are looking to bring on a
Customer Success Manager
to drive
renewals and expansion
across their
top 30-40 Enterprise Accounts . This is an exciting opportunity to join a growing company and make a direct impact on nonprofit organizations through cutting-edge solutions.
Day-to-Day Responsibilities:
Own and manage relationships with the
top 30-40 Enterprise Accounts , ensuring high retention and satisfaction. Develop and execute strategic account plans to drive
renewals, expansion, and upsell opportunities . Act as a trusted advisor to nonprofit clients, understanding their goals and helping them maximize platform value. Collaborate cross-functionally with Sales, Product, and Support teams to advocate for customer needs and enhance the customer journey. Requirements:
2-4+ years
of Customer Success, Account Management, or related experience, preferably in B2B
Nonprofit SaaS. Proven track record of driving
renewals and expansion
with Enterprise-level accounts. Strong relationship-building skills with the ability to engage executive stakeholders. Experience working in a
fast-paced, early-stage startup environment
is a plus. Compensation & Benefits:
Competitive base salary with
total on-target earnings (OTE) up to $125K . Remote-friendly work environment with flexible scheduling. Comprehensive
health, dental, and vision insurance . Career growth opportunities in a rapidly scaling company serving the nonprofit sector.
Interested in making a real impact? Apply now, or email directly at matt@prologuerecruit.org, to join a mission-driven team helping nonprofits succeed with innovative nonprofit solutions!
Customer Success Manager
to drive
renewals and expansion
across their
top 30-40 Enterprise Accounts . This is an exciting opportunity to join a growing company and make a direct impact on nonprofit organizations through cutting-edge solutions.
Day-to-Day Responsibilities:
Own and manage relationships with the
top 30-40 Enterprise Accounts , ensuring high retention and satisfaction. Develop and execute strategic account plans to drive
renewals, expansion, and upsell opportunities . Act as a trusted advisor to nonprofit clients, understanding their goals and helping them maximize platform value. Collaborate cross-functionally with Sales, Product, and Support teams to advocate for customer needs and enhance the customer journey. Requirements:
2-4+ years
of Customer Success, Account Management, or related experience, preferably in B2B
Nonprofit SaaS. Proven track record of driving
renewals and expansion
with Enterprise-level accounts. Strong relationship-building skills with the ability to engage executive stakeholders. Experience working in a
fast-paced, early-stage startup environment
is a plus. Compensation & Benefits:
Competitive base salary with
total on-target earnings (OTE) up to $125K . Remote-friendly work environment with flexible scheduling. Comprehensive
health, dental, and vision insurance . Career growth opportunities in a rapidly scaling company serving the nonprofit sector.
Interested in making a real impact? Apply now, or email directly at matt@prologuerecruit.org, to join a mission-driven team helping nonprofits succeed with innovative nonprofit solutions!