City of Norfolk, VA
Salary :
$42,629.00 - $71,223.00 Annually Location :
VA 23510, VA Job Type:
Permanent Full-time Job Number:
13472 Department:
Maritime Center Opening Date:
09/10/2025 Closing Date:
9/21/2025 11:59 PM Eastern
Description Nauticus is a maritime discovery center located along the waterfront in downtown, Norfolk offering a unique form of experiential learning for all ages. Through interactive exhibits and STEM to STERN programming, Nauticus uses the museum, Battleship Wisconsin, sailing center, and Schooner Virginia to tell the story of the maritime environment, industry, and the military.
The City of Norfolk, Maritime Center - Nauticus is seeking to hire a Battleship Operations Manager. This position is responsible for managing the overall daily operations and educational tours of the Battleship while supervising staff and volunteers to deliver a memorable experience for small groups, large groups, daily visitors, and VIP guests. This position will collaborate across departments to create content for Tours to enhance guest experiences on the Battleship. The Battleship Manager will have close collaboration with the Exhibits team for curatorial needs, and research. Department Hiring Salary Range: $42,629 - $49,023
Essential Functions
Essential functions include but are not limited to:
Manage the Operations and Educational Tours of the battleship to include staff supervision, volunteers, and scheduling. Manages volunteers and staff by determining staffing needs, developing policies and procedures, assisting with recruiting, training and monitoring staff, maintaining personnel files, and preparing statistical reports and completing timesheets for payroll. Develop safety and emergency plans for the Battleship. Create content for Tours in collaboration with departments. Plan and coordinate special events on the Battleship by working closely with the Events Department. These can include gathering data and answering questions regarding upcoming events, scheduling staff and outside lecturers, and coordinating arrangements for vendors, equipment and entertainment. Collaborate with the Exhibits Team on curatorial opportunities to include researching, planning, organizing, and assisting with installation. Education/Experience
Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with six months/one year of advanced study or training past the high school equivalency. Junior college, vocational, business, technical or correspondence schools are likely sources. Appropriate certification may be awarded upon satisfactory completion of advanced study or training.
One year of experience.
Experience working in the maritime museum industry preferred.
Additional preferred experience:
Must be enthusiastic, motivated and enjoy working with people. Outstanding customer service skills, with demonstrable ability to act on a dime to address a service need. Strong basic computer skills, including using email, navigating the internet, and working in MS Office applications. Ability and willingness to work a flexible schedule including weekends, holidays and occasional evenings. Ability and willingness to work outdoors in a variety of weather conditions. Must be comfortable working and moving about tight, confined spaces on the Battleship. Ability to work with a team and independently. Excellent communication skills both verbally and in writing. Additional Information & Requirements Work Location:
1 Waterside Drive, Norfolk, VA 23510
Work Hours:
Flexible schedule required, must be available to work consistently Saturday and/or Sunday's, some evenings, and holidays. 40 hours per week. 9am to 5:30pm
Regular full-time and permanent part-time employees
may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
Special project/grant employees
are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
Temporary/seasonal and part-time employees
are generally only eligible for employer provided parking and access to membership in credit union.
Retirement If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction. The Tuition Assistance Program
is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant's school of enrollment must be an accredited institution.
NOTE: The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type. Non-City Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions. 01
The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.
I understand and will answer the following supplemental questions completely and thoroughly.
02
Please select the highest level of education you have completed.
High School Diploma/GED Some College (6 months or more) Vocational/Technical Degree Associate's Degree Bachelor's Degree Master's Degree or higher
03
How many years of experience do you have in a public and/or educational setting such as a library, museum, school, or similar environment?
I do not have any related experience Less than one (1) year of experience 1 to 2 years of experience 2 to 4 years of experience More than four (4) years of experience
04
Do you have experience supervising subordinates and working in a team environment?
Yes No
05
Please describe your supervisory experience, including the number of direct subordinates supervised. Please ensure this information is represented in your work history above. If you do not have any supervisory experience, please type N/A. 06
Do you have experience working with volunteers in a leadership or supervisory capacity?
Yes No
07
Indicate the total number of volunteer positions you have been responsible for at one time and your role as a supervisor. 08
Do you have experience creating content for educational tours?
Yes No
09
Please explain your experience creating content for educational tours or programming. 10
Which computer programs are you efficient in using? (select all that apply)
Microsoft Word Microsoft Excel Microsoft Teams PeopleSoft Laserfiche None listed
11
Please explain your leadership style. 12
This position requires the ability to work a varied work schedule, including weekends, evenings, and holidays. Are you able and willing to accept this work schedule?
Yes No
13
Are you a current or previous City of Norfolk employee?
Yes - I am a current City of Norfolk Employee Yes - I am a previous City of Norfolk Employee No - I am not a previous or current City of Norfolk employee
14
Please indicate your veteran status. (A copy of your long form DD-214 may be required)
I am not a Veteran I am a Veteran I am a Disabled Veteran
15
Are you a qualified military spouse? (An individual who is certified by the designated local agency as being a spouse of a member of the United States Armed Forces)
Yes No
16
If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing "N/A." Required Question
$42,629.00 - $71,223.00 Annually Location :
VA 23510, VA Job Type:
Permanent Full-time Job Number:
13472 Department:
Maritime Center Opening Date:
09/10/2025 Closing Date:
9/21/2025 11:59 PM Eastern
Description Nauticus is a maritime discovery center located along the waterfront in downtown, Norfolk offering a unique form of experiential learning for all ages. Through interactive exhibits and STEM to STERN programming, Nauticus uses the museum, Battleship Wisconsin, sailing center, and Schooner Virginia to tell the story of the maritime environment, industry, and the military.
The City of Norfolk, Maritime Center - Nauticus is seeking to hire a Battleship Operations Manager. This position is responsible for managing the overall daily operations and educational tours of the Battleship while supervising staff and volunteers to deliver a memorable experience for small groups, large groups, daily visitors, and VIP guests. This position will collaborate across departments to create content for Tours to enhance guest experiences on the Battleship. The Battleship Manager will have close collaboration with the Exhibits team for curatorial needs, and research. Department Hiring Salary Range: $42,629 - $49,023
Essential Functions
Essential functions include but are not limited to:
Manage the Operations and Educational Tours of the battleship to include staff supervision, volunteers, and scheduling. Manages volunteers and staff by determining staffing needs, developing policies and procedures, assisting with recruiting, training and monitoring staff, maintaining personnel files, and preparing statistical reports and completing timesheets for payroll. Develop safety and emergency plans for the Battleship. Create content for Tours in collaboration with departments. Plan and coordinate special events on the Battleship by working closely with the Events Department. These can include gathering data and answering questions regarding upcoming events, scheduling staff and outside lecturers, and coordinating arrangements for vendors, equipment and entertainment. Collaborate with the Exhibits Team on curatorial opportunities to include researching, planning, organizing, and assisting with installation. Education/Experience
Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with six months/one year of advanced study or training past the high school equivalency. Junior college, vocational, business, technical or correspondence schools are likely sources. Appropriate certification may be awarded upon satisfactory completion of advanced study or training.
One year of experience.
Experience working in the maritime museum industry preferred.
Additional preferred experience:
Must be enthusiastic, motivated and enjoy working with people. Outstanding customer service skills, with demonstrable ability to act on a dime to address a service need. Strong basic computer skills, including using email, navigating the internet, and working in MS Office applications. Ability and willingness to work a flexible schedule including weekends, holidays and occasional evenings. Ability and willingness to work outdoors in a variety of weather conditions. Must be comfortable working and moving about tight, confined spaces on the Battleship. Ability to work with a team and independently. Excellent communication skills both verbally and in writing. Additional Information & Requirements Work Location:
1 Waterside Drive, Norfolk, VA 23510
Work Hours:
Flexible schedule required, must be available to work consistently Saturday and/or Sunday's, some evenings, and holidays. 40 hours per week. 9am to 5:30pm
Regular full-time and permanent part-time employees
may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
Special project/grant employees
are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
Temporary/seasonal and part-time employees
are generally only eligible for employer provided parking and access to membership in credit union.
Retirement If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction. The Tuition Assistance Program
is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant's school of enrollment must be an accredited institution.
NOTE: The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type. Non-City Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions. 01
The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.
I understand and will answer the following supplemental questions completely and thoroughly.
02
Please select the highest level of education you have completed.
High School Diploma/GED Some College (6 months or more) Vocational/Technical Degree Associate's Degree Bachelor's Degree Master's Degree or higher
03
How many years of experience do you have in a public and/or educational setting such as a library, museum, school, or similar environment?
I do not have any related experience Less than one (1) year of experience 1 to 2 years of experience 2 to 4 years of experience More than four (4) years of experience
04
Do you have experience supervising subordinates and working in a team environment?
Yes No
05
Please describe your supervisory experience, including the number of direct subordinates supervised. Please ensure this information is represented in your work history above. If you do not have any supervisory experience, please type N/A. 06
Do you have experience working with volunteers in a leadership or supervisory capacity?
Yes No
07
Indicate the total number of volunteer positions you have been responsible for at one time and your role as a supervisor. 08
Do you have experience creating content for educational tours?
Yes No
09
Please explain your experience creating content for educational tours or programming. 10
Which computer programs are you efficient in using? (select all that apply)
Microsoft Word Microsoft Excel Microsoft Teams PeopleSoft Laserfiche None listed
11
Please explain your leadership style. 12
This position requires the ability to work a varied work schedule, including weekends, evenings, and holidays. Are you able and willing to accept this work schedule?
Yes No
13
Are you a current or previous City of Norfolk employee?
Yes - I am a current City of Norfolk Employee Yes - I am a previous City of Norfolk Employee No - I am not a previous or current City of Norfolk employee
14
Please indicate your veteran status. (A copy of your long form DD-214 may be required)
I am not a Veteran I am a Veteran I am a Disabled Veteran
15
Are you a qualified military spouse? (An individual who is certified by the designated local agency as being a spouse of a member of the United States Armed Forces)
Yes No
16
If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing "N/A." Required Question