Young Community Developers
Care Coordinator- Workforce- TESS
Young Community Developers, San Francisco, California, United States, 94199
CARE COORDINATOR - WORKFORCE (TESS)
About Young Community Developers
Established in 1973, YCD is a nonprofit organization who serves residents of all ages living in the most historically underserved communities of San Francisco. YCD takes a holistic approach via a delivery eco-system of services designed to empower residents in achieving economic mobility, in turn building and sustaining a positive community by providing them with education
opportunities, workforce development training, and social services. YCD's philosophy is that every individual should have the right to sustainable and generational economic mobility, aiming to break the cycle of poverty. Each year YCD provides around 1,200 community members with employment and training services through their programs and partnerships. YCD is also proud to share that they have been voted by non-profit Times as one of the top 50 best non-profits to work for in the United States!
Project Overview
The PST program was designed to provide opportunities for trainees, with various levels of job and soft skills, to get training and work experience. The Transitional Employment Support Services (TESS) program was developed in order to increase the success of PST participants at their host sites and move towards unsubsidized employment. Work sites include Recreation and Parks Department (RPD), SF Metropolitan Transportation Agency (MTA), SF Public Utilities Commission (SFPUC), and others City Departments.
POSITION SUMMARY
Under the direct supervision of the Program Manager, and in close collaboration with staff and external partners, the Care Coordinator - Workforce (TESS) will be responsible for the recruitment, screening, enrollment, case management, and job placement assistance for program participants. This position ensures effective integration of training and services for participants, including referrals to appropriate training programs, support services providers, One Stop Career Link services, and potential employers.
RESPONSIBILITIES:
Provides job search and placement assistance to program participants, as job retention services for both the participant and the employer after the placement. Make appropriate job referrals and assist with the job match. Assess participant's occupational skills and interest as they pertain to the local job market and assist in setting and reaching appropriate employment objectives. Provide career, vocational, and employment counseling, and assists in development of an Individual Employment Plan by determining the participant's educational and professional qualifications and transferable skills. Assist clients in identifying appropriate short and long-term employment objectives; map out strategies for reaching employment objectives; provide corresponding job development; and support the participant throughout job search. Make appropriate training plans and referrals as needed. Able to create and build relationships with employers for direct contact and referrals. Coordinate and facilitate job readiness, pre-employment, and job search workshops tailored specifically for participants. Job Readiness and Pre-Employment workshops cover a variety of topics including career opportunities, effective employee behaviors, developing a good work ethic, and managing work-life balance. Job search workshops cover a variety of topics including resume and cover letter writing, completing employment applications, interviewing skills, networking skills, and effective workplace communication. Coordinate and conduct individual and group instruction through demonstration, lecture, guest speakers, cooperative learning activities and other modalities of teaching which address learning style differences and potential learning disabilities. Distribute and report on all appropriate workshop surveys and assessments to track participant satisfaction and skills gains. Verify, enter, and submit participant hours biweekly for payroll utilizing ADP software. Ensure compliance with agency, funder, and governmental reporting requirements. Support ongoing program evaluation efforts including weekly meetings to discuss participant progress and communicate with funders as needed. Data entry, tracking and reporting of client information, progress and employer/employment engagement activities including communication with funders. Maintain accurate case records, program data, and other statistical records as needed to comply with monitoring visits and annual contractual audits. Assist in preparation for program audits by preparing weekly reports and managing case notes. Maintain constant communication with HSA staff and participate in YCD team, agency, funder, and community meetings. Other duties as assigned
WHAT YOU WILL BRING
A successful candidate will possess:
B.A./B.S. degree in a related field and at least three years of relevant experience preferred. Associate degree and seven years of related experience will be considered in lieu of B.A./B.S. degree requirement. Must be able to work a flexible schedule, including occasional evenings and weekends, as well as working remotely from home. Experience in staffing, recruiting, employment coaching, job development, or other relevant/transferable work experience. Proven/demonstrated track record of establishing and building trusting relationships with marginalized/underserved community residents. Understand and embrace YCD's holistic service-delivery model. Excellent interpersonal and communication skills including public speaking, written communications, patience, diplomacy, and high level of customer service skills. Must have proven ability to work both independently and as part of a team. Must be comfortable with and adapt quickly to organizational, program and departmental changes. Strong commitment to the mission of Young Community Developers Inc. and to individuals from diverse populations. Well organized, ability to work in a fast-paced environment and meet performance objectives; excellent team player. True attention to detail; ability to accurately complete paperwork in a timely manner. Continuous commitment to improve and develop occupational knowledge. Exhibit proficiencies in MS Office, Google workspace and similar programs,and the concept of relational databases, internet navigation, and keen research abilities. ADDITIONAL QUALIFICATIONS: To best mitigate the spread of disease and protect our staff, it is a condition of employment that all employees be fully vaccinated against COVID-19. Because YCD prioritizes the health and well-being of employees, proof of vaccination will be required upon hire and be kept on file for each employee.
LOCATION: San Francisco, CA
JOB TYPE: Full Time; 40/hours, Non-exempt
SUPERVISORY: No
COMPENSATION: $28.00-$31.00/hour
BENEFITS PACKAGE
We recognize there are many factors that influence your overall satisfaction both at work and in your personal life. Under our Total Rewards Package, we provide an integrated mixture of compensation, benefits, company culture, and resources to our employees that help you reach a happier, more balanced life. Our work environment is built around collaboration and partnership, teamwork, community, diversity and inclusion. Some of these offerings include:
Competitive compensation to reward you for your hard work every day. Generous zero to low-cost Medical, Dental, Vision premiums, and Life insurance Free life insurance and long-term disability insurance Employer-sponsored Health Spending Account with eligible plans 2 weeks of vacation accrued annually for the first 2 years of employment Accrued paid sick time; 96 hours max 15 paid holidays annually Personal Birthday Holiday End-of-Year paid respite days Employee Assistance Program Mental Health & Wellness services for all employees 4% company 401K contribution after one year of service and 21 Years of Age Professional development program to promote career advancement Discounts in retail, travel, and entertainment A fun, purposeful, and inclusive culture through in-office events, volunteerism, and community-based networking opportunities.
Young Community Developers is an "at-will" and Equal Opportunity Employer.
Applicants and employees shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, mental or physical disability, sexual orientation, gender (including pregnancy and gender expression) identity, color, marital status, veteran status, medical condition, or any other classification protected by federal, state, or local law or ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
About Young Community Developers
Established in 1973, YCD is a nonprofit organization who serves residents of all ages living in the most historically underserved communities of San Francisco. YCD takes a holistic approach via a delivery eco-system of services designed to empower residents in achieving economic mobility, in turn building and sustaining a positive community by providing them with education
opportunities, workforce development training, and social services. YCD's philosophy is that every individual should have the right to sustainable and generational economic mobility, aiming to break the cycle of poverty. Each year YCD provides around 1,200 community members with employment and training services through their programs and partnerships. YCD is also proud to share that they have been voted by non-profit Times as one of the top 50 best non-profits to work for in the United States!
Project Overview
The PST program was designed to provide opportunities for trainees, with various levels of job and soft skills, to get training and work experience. The Transitional Employment Support Services (TESS) program was developed in order to increase the success of PST participants at their host sites and move towards unsubsidized employment. Work sites include Recreation and Parks Department (RPD), SF Metropolitan Transportation Agency (MTA), SF Public Utilities Commission (SFPUC), and others City Departments.
POSITION SUMMARY
Under the direct supervision of the Program Manager, and in close collaboration with staff and external partners, the Care Coordinator - Workforce (TESS) will be responsible for the recruitment, screening, enrollment, case management, and job placement assistance for program participants. This position ensures effective integration of training and services for participants, including referrals to appropriate training programs, support services providers, One Stop Career Link services, and potential employers.
RESPONSIBILITIES:
Provides job search and placement assistance to program participants, as job retention services for both the participant and the employer after the placement. Make appropriate job referrals and assist with the job match. Assess participant's occupational skills and interest as they pertain to the local job market and assist in setting and reaching appropriate employment objectives. Provide career, vocational, and employment counseling, and assists in development of an Individual Employment Plan by determining the participant's educational and professional qualifications and transferable skills. Assist clients in identifying appropriate short and long-term employment objectives; map out strategies for reaching employment objectives; provide corresponding job development; and support the participant throughout job search. Make appropriate training plans and referrals as needed. Able to create and build relationships with employers for direct contact and referrals. Coordinate and facilitate job readiness, pre-employment, and job search workshops tailored specifically for participants. Job Readiness and Pre-Employment workshops cover a variety of topics including career opportunities, effective employee behaviors, developing a good work ethic, and managing work-life balance. Job search workshops cover a variety of topics including resume and cover letter writing, completing employment applications, interviewing skills, networking skills, and effective workplace communication. Coordinate and conduct individual and group instruction through demonstration, lecture, guest speakers, cooperative learning activities and other modalities of teaching which address learning style differences and potential learning disabilities. Distribute and report on all appropriate workshop surveys and assessments to track participant satisfaction and skills gains. Verify, enter, and submit participant hours biweekly for payroll utilizing ADP software. Ensure compliance with agency, funder, and governmental reporting requirements. Support ongoing program evaluation efforts including weekly meetings to discuss participant progress and communicate with funders as needed. Data entry, tracking and reporting of client information, progress and employer/employment engagement activities including communication with funders. Maintain accurate case records, program data, and other statistical records as needed to comply with monitoring visits and annual contractual audits. Assist in preparation for program audits by preparing weekly reports and managing case notes. Maintain constant communication with HSA staff and participate in YCD team, agency, funder, and community meetings. Other duties as assigned
WHAT YOU WILL BRING
A successful candidate will possess:
B.A./B.S. degree in a related field and at least three years of relevant experience preferred. Associate degree and seven years of related experience will be considered in lieu of B.A./B.S. degree requirement. Must be able to work a flexible schedule, including occasional evenings and weekends, as well as working remotely from home. Experience in staffing, recruiting, employment coaching, job development, or other relevant/transferable work experience. Proven/demonstrated track record of establishing and building trusting relationships with marginalized/underserved community residents. Understand and embrace YCD's holistic service-delivery model. Excellent interpersonal and communication skills including public speaking, written communications, patience, diplomacy, and high level of customer service skills. Must have proven ability to work both independently and as part of a team. Must be comfortable with and adapt quickly to organizational, program and departmental changes. Strong commitment to the mission of Young Community Developers Inc. and to individuals from diverse populations. Well organized, ability to work in a fast-paced environment and meet performance objectives; excellent team player. True attention to detail; ability to accurately complete paperwork in a timely manner. Continuous commitment to improve and develop occupational knowledge. Exhibit proficiencies in MS Office, Google workspace and similar programs,and the concept of relational databases, internet navigation, and keen research abilities. ADDITIONAL QUALIFICATIONS: To best mitigate the spread of disease and protect our staff, it is a condition of employment that all employees be fully vaccinated against COVID-19. Because YCD prioritizes the health and well-being of employees, proof of vaccination will be required upon hire and be kept on file for each employee.
LOCATION: San Francisco, CA
JOB TYPE: Full Time; 40/hours, Non-exempt
SUPERVISORY: No
COMPENSATION: $28.00-$31.00/hour
BENEFITS PACKAGE
We recognize there are many factors that influence your overall satisfaction both at work and in your personal life. Under our Total Rewards Package, we provide an integrated mixture of compensation, benefits, company culture, and resources to our employees that help you reach a happier, more balanced life. Our work environment is built around collaboration and partnership, teamwork, community, diversity and inclusion. Some of these offerings include:
Competitive compensation to reward you for your hard work every day. Generous zero to low-cost Medical, Dental, Vision premiums, and Life insurance Free life insurance and long-term disability insurance Employer-sponsored Health Spending Account with eligible plans 2 weeks of vacation accrued annually for the first 2 years of employment Accrued paid sick time; 96 hours max 15 paid holidays annually Personal Birthday Holiday End-of-Year paid respite days Employee Assistance Program Mental Health & Wellness services for all employees 4% company 401K contribution after one year of service and 21 Years of Age Professional development program to promote career advancement Discounts in retail, travel, and entertainment A fun, purposeful, and inclusive culture through in-office events, volunteerism, and community-based networking opportunities.
Young Community Developers is an "at-will" and Equal Opportunity Employer.
Applicants and employees shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, mental or physical disability, sexual orientation, gender (including pregnancy and gender expression) identity, color, marital status, veteran status, medical condition, or any other classification protected by federal, state, or local law or ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.