Human Hire
Job Description
HumanHire is partnered with a top financial services organization to find a Customer Service Representative to join the company's Loan Department in Rome, NY.
The Customer Service Representative is responsible for the day-to-day servicing of consumer, mortgage, and commercial loans.
We Offer:
Pay:
$20-22/hour plus OT and weekly pay Hybrid Flexibility:
1-2 days remote weekly Great Benefits! Customer Service Representative Responsibilities:
Process loan payments, payoffs, advances, and adjustments in a timely and accurate manner
Maintain and update loan records, ensuring data accuracy in the loan servicing system
Monitor and manage insurance, property taxes, and escrow accounts
Handle member inquiries related to loan balances, payment history, due dates, and other servicing matters
Support the collection and delinquency team by providing payment histories and loan documentation as needed Customer Service Representative Qualifications:
1+ years of Customer Service or Loan experience within a Financial Services organization Proficiency in MS Office Suite Ability to reliably commute to Rome, NY If interested, please apply to this posting for immediate consideration! If this is not the ideal role for you, please look at our website www.humanhirellc.com for additional job opportunities!
HumanHire is partnered with a top financial services organization to find a Customer Service Representative to join the company's Loan Department in Rome, NY.
The Customer Service Representative is responsible for the day-to-day servicing of consumer, mortgage, and commercial loans.
We Offer:
Pay:
$20-22/hour plus OT and weekly pay Hybrid Flexibility:
1-2 days remote weekly Great Benefits! Customer Service Representative Responsibilities:
Process loan payments, payoffs, advances, and adjustments in a timely and accurate manner
Maintain and update loan records, ensuring data accuracy in the loan servicing system
Monitor and manage insurance, property taxes, and escrow accounts
Handle member inquiries related to loan balances, payment history, due dates, and other servicing matters
Support the collection and delinquency team by providing payment histories and loan documentation as needed Customer Service Representative Qualifications:
1+ years of Customer Service or Loan experience within a Financial Services organization Proficiency in MS Office Suite Ability to reliably commute to Rome, NY If interested, please apply to this posting for immediate consideration! If this is not the ideal role for you, please look at our website www.humanhirellc.com for additional job opportunities!