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The Home Depot

The Home Depot is hiring: Customer Service/Sales in Milpitas

The Home Depot, Milpitas, CA, United States, 95035

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Overview

Join to apply for the Customer Service/Sales role at The Home Depot.

Base pay range
$20.50/hr - $23.50/hr

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe.

Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

Responsibilities

  • Greet, qualify, recommend and close every customer in their department
  • Learn about products and use available tools to provide information to customers
  • Maintain in-stock conditions and ensure areas are clean, shop-able, and safe
  • Provide a safe working and shopping environment by following safety policies and completing required training
  • Immediately correct hazards or report unsafe conditions to the Manager on Duty
  • Collaborate with Department Supervisor and other departments
  • Support store departments such as Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental
  • Understand that position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist

Eligibility & Employment Type

  • Employment type: Full-time

Note: The original listing also includes various job postings and location references not relevant to this specific role and have been omitted for clarity.

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