Pratt Industries is hiring: Customer Service Representative in Henderson
Pratt Industries, Henderson, Nevada, United States
Join The Complete Package: Customer Service Representative
At Pratt Industries, we embody the spirit of innovation and excellence in crafting sustainable packaging solutions. As a Customer Service Representative, your role is pivotal in achieving our vision. You'll seamlessly connect with our customers, ensuring their needs align with our mission to protect, transport, and drive sales through unparalleled service.
A Day in the Team
Our team cherishes curiosity and a growth-driven environment. Here, every interaction is an opportunity to learn, experiment, and contribute to a collaborative culture. You will manage customer orders, maintain critical inventories, and process new itemsall while fostering strong relationships with our plant departments.
What You Give
Process orders timely with precision
Proactively resolve customer inquiries
Maintain organized customer documentation
Recommend schedule improvements
Collaborate across departments
Uphold company policies
Engage in sales support activities
Process billing and purchase orders
Communicate effectively with customers and sales teams
Analyze warehouse stock levels and monthly usage
What You Get
Be part of a growth-oriented team
Insurance and wellness benefits from day one
Stability in a fast-growing company
Comprehensive benefits package
Ongoing professional development opportunities
Your Role and How We Support You
Success in this role means maintaining efficient processes and enhancing the customer experience.
You will:
Process and track customer orders and complaints
Coordinate inventory levels with plant schedules
Train and assist sales staff as needed
Adhere to and optimize daily production schedules
Support our commitment to sustainability and professionalism
Bring your computer literacy, excellent communication skills, and problem-solving ability to tackle diverse challenges with resilience.
Seize the Opportunity
If you are driven by a commitment to sustainability and community, and ready to contribute to Pratt's goals while achieving your personal and professional aspirations, we invite you to step into a role that checks all the boxes. Other qualifications for this role include:
High school diploma or equivalent
Experience working in a manufacturing industry preferred
Computer data entry experience preferred
Experience in the corrugated box industry preferred
Your Next Step
If you're ready to thrive in a fast-paced manufacturing environment, embodying our values of safety, integrity, and customer focus, we'd love to hear from you. Embrace a role where your ideas thrive, and your career flourishes at Pratt Industries. Apply now and become a part of The Complete Package!