NTT DATA North America
Overview
Salesforce Business Analyst role at
NTT DATA North America . 6 months contract. Pay rate:
$96/hour
W2.
Onsite/Hybrid
in
Santa Clara, CA . How Youll Help Us
As a Sr. Business Analyst, you will have the opportunity to join a new division within one of the largest technology providers in the world, supporting the next generation of digital services across the SFDC platform including Sales, Service, Marketing, Vlocity, Mulesoft, Tableau, and more. Youll view this opportunity as a chance to grow your career with a core group of highly talented individuals across the US, Costa Rica, Canada, and India. The company emphasizes training, certification, and skill development, with a large number of Salesforce certifications among the team. Responsibilities
Understand and document customer business requirements through leading requirement workshops Develop requirement specifications and be responsible for SFDC solution design, use cases, user materials, technical and non-functional requirements Review and test the functionality of customizations and demo the solution to the customer for feedback and approval Act as liaison between the business team, technology team, support, and offshore team Mentor Junior and Mid-level Consultants Contribute to the Business Analysis Center of Excellence Build relationships/rapport with the Product Owner and Client Qualifications
Current Salesforce Administrator Certification 7+ years of Business Analysis experience, including:
Led a Discovery Workshop Produced AS-IS and TO-BE process flows Identified gaps and pain points Elucidated requirements into User Stories and Acceptance Criteria Prepared for and conducted Sprint end client demos Worked with technical leads onshore and offshore Applied analytical and problem-solving skills Built relationships among Product Owner, Client, and project stakeholders
3+ years experience including:
Utilizing Salesforce Best Practices Knowing when to utilize configuration vs. custom code vs. AppExchange product Working within Agile development methodology Experience with JIRA or similar project management tool
3+ years of Salesforce.com experience, including:
Configuration Workflow/Process Builder and Flow Approval Processes Org-Wide Sharing Rules Role hierarchy and User Profiles Data migration using Data Loader or Data.io Reports and Dashboards Creation
Preference Qualifications
Salesforce App Builder, Service Cloud or Sales Cloud Consultant Certification Agile cert (SAFe, IIBA, PMI, etc.) Superior written and verbal communication Strong understanding of CRM functional knowledge Experience with multiple system integrations and data field mapping Experience in User Acceptance Testing and End-User Training Ideal Mindset
Communication: You are the bridge ensuring customer requirements are communicated accurately with the internal team. Attention to detail: Provide strong attention to documenting requirements and understanding client needs. About NTT DATA
NTT DATA is a $30 billion global innovator of business and technology services. We serve 75% of the Fortune Global 100 and support clients to innovate, optimize, and transform for long-term success. We have diverse experts in more than 50 countries and a robust partner ecosystem. Our services include consulting, data and AI, industry solutions, as well as development, implementation and management of applications, infrastructure, and connectivity. NTT DATA is part of NTT Group, which invests in R&D to advance the digital future. Visit us at us.nttdata.com. Where required by law, NTT DATA provides a reasonable compensation range. Starting pay for this role is
$96.25/hour
W2. Actual compensation depends on experience and qualifications. This position may be eligible for incentive compensation based on individual and/or company performance. Benefits may include medical, dental, and vision insurance, flexible spending accounts, health savings accounts, life and AD&D insurance, disability coverage, paid time off, 401(k) with company match, and other benefits. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EEO notices and pay transparency information are available on our site. #J-18808-Ljbffr
Salesforce Business Analyst role at
NTT DATA North America . 6 months contract. Pay rate:
$96/hour
W2.
Onsite/Hybrid
in
Santa Clara, CA . How Youll Help Us
As a Sr. Business Analyst, you will have the opportunity to join a new division within one of the largest technology providers in the world, supporting the next generation of digital services across the SFDC platform including Sales, Service, Marketing, Vlocity, Mulesoft, Tableau, and more. Youll view this opportunity as a chance to grow your career with a core group of highly talented individuals across the US, Costa Rica, Canada, and India. The company emphasizes training, certification, and skill development, with a large number of Salesforce certifications among the team. Responsibilities
Understand and document customer business requirements through leading requirement workshops Develop requirement specifications and be responsible for SFDC solution design, use cases, user materials, technical and non-functional requirements Review and test the functionality of customizations and demo the solution to the customer for feedback and approval Act as liaison between the business team, technology team, support, and offshore team Mentor Junior and Mid-level Consultants Contribute to the Business Analysis Center of Excellence Build relationships/rapport with the Product Owner and Client Qualifications
Current Salesforce Administrator Certification 7+ years of Business Analysis experience, including:
Led a Discovery Workshop Produced AS-IS and TO-BE process flows Identified gaps and pain points Elucidated requirements into User Stories and Acceptance Criteria Prepared for and conducted Sprint end client demos Worked with technical leads onshore and offshore Applied analytical and problem-solving skills Built relationships among Product Owner, Client, and project stakeholders
3+ years experience including:
Utilizing Salesforce Best Practices Knowing when to utilize configuration vs. custom code vs. AppExchange product Working within Agile development methodology Experience with JIRA or similar project management tool
3+ years of Salesforce.com experience, including:
Configuration Workflow/Process Builder and Flow Approval Processes Org-Wide Sharing Rules Role hierarchy and User Profiles Data migration using Data Loader or Data.io Reports and Dashboards Creation
Preference Qualifications
Salesforce App Builder, Service Cloud or Sales Cloud Consultant Certification Agile cert (SAFe, IIBA, PMI, etc.) Superior written and verbal communication Strong understanding of CRM functional knowledge Experience with multiple system integrations and data field mapping Experience in User Acceptance Testing and End-User Training Ideal Mindset
Communication: You are the bridge ensuring customer requirements are communicated accurately with the internal team. Attention to detail: Provide strong attention to documenting requirements and understanding client needs. About NTT DATA
NTT DATA is a $30 billion global innovator of business and technology services. We serve 75% of the Fortune Global 100 and support clients to innovate, optimize, and transform for long-term success. We have diverse experts in more than 50 countries and a robust partner ecosystem. Our services include consulting, data and AI, industry solutions, as well as development, implementation and management of applications, infrastructure, and connectivity. NTT DATA is part of NTT Group, which invests in R&D to advance the digital future. Visit us at us.nttdata.com. Where required by law, NTT DATA provides a reasonable compensation range. Starting pay for this role is
$96.25/hour
W2. Actual compensation depends on experience and qualifications. This position may be eligible for incentive compensation based on individual and/or company performance. Benefits may include medical, dental, and vision insurance, flexible spending accounts, health savings accounts, life and AD&D insurance, disability coverage, paid time off, 401(k) with company match, and other benefits. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EEO notices and pay transparency information are available on our site. #J-18808-Ljbffr