Aston Carter
Order Management Specialist
The top candidate chosen for this key role will be responsible for processing incoming customer purchase orders, confirming delivery, monitoring order backlog, communicating order status, and ensuring customer satisfaction along with achieving weekly KPI targets. Responsibilities: Effectively process and track the whole life cycle of a high-volume of customer orders. Process, clarify, and confirm customer purchase orders using SAP. Coordinate internal processes such as drop-shipment routing, purchasing, stockroom, shipping, and receiving clarification. Check inventory and release orders upon stock arrival, preparing bi-weekly reports, and ensuring delivery reliability. Initiate and supervise rush orders. Support the order management team. Implement process improvements. Lead times for orders can range from 4 months to a year. Qualifications: 3+ years of recent order management, order entry, or related experience within the manufacturing industry. ERP experience (SAP is preferred). Intermediate Microsoft Office experience Outlook, Word & Excel. Good verbal and written communication skills. Results orientation with the ability to work under pressure. Business acumen with the ability to proactively resolve customer issues. Project management skills. Work Environment: The standard working hours are from 8 AM to 5 PM, with flexibility (if an earlier start time is needed). Pay and Benefits: The pay range for this position is $28.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type: This is a fully onsite position in Elgin,IL. Application Deadline: This position is anticipated to close on Sep 24, 2025.
The top candidate chosen for this key role will be responsible for processing incoming customer purchase orders, confirming delivery, monitoring order backlog, communicating order status, and ensuring customer satisfaction along with achieving weekly KPI targets. Responsibilities: Effectively process and track the whole life cycle of a high-volume of customer orders. Process, clarify, and confirm customer purchase orders using SAP. Coordinate internal processes such as drop-shipment routing, purchasing, stockroom, shipping, and receiving clarification. Check inventory and release orders upon stock arrival, preparing bi-weekly reports, and ensuring delivery reliability. Initiate and supervise rush orders. Support the order management team. Implement process improvements. Lead times for orders can range from 4 months to a year. Qualifications: 3+ years of recent order management, order entry, or related experience within the manufacturing industry. ERP experience (SAP is preferred). Intermediate Microsoft Office experience Outlook, Word & Excel. Good verbal and written communication skills. Results orientation with the ability to work under pressure. Business acumen with the ability to proactively resolve customer issues. Project management skills. Work Environment: The standard working hours are from 8 AM to 5 PM, with flexibility (if an earlier start time is needed). Pay and Benefits: The pay range for this position is $28.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type: This is a fully onsite position in Elgin,IL. Application Deadline: This position is anticipated to close on Sep 24, 2025.