Cresco Labs is hiring: Human Resources Specialist in Chicago

JOB SUMMARY

Cresco Labs is seeking a full-time Human Resources Specialist to join our HR Shared Services team. Acting as a key partner to HR and business leaders, this role supports the full employee life cycle and serves as a go-to resource for HR processes, systems, and administration. The HR Specialist will play a critical role in ensuring seamless execution of HR operations, while also contributing to special projects and continuous process improvements.

CORE JOB DUTIES

• Support documentation and data entry for organizational changes (transfers, promotions, salary adjustments, etc.).
• Respond to employee and applicant inquiries regarding policies, benefits, hiring processes, verifications, and unemployment; escalate complex matters as appropriate.
• Own the process for onboarding new employees, including sending offer letter, generating background check, providing managers and employees updates of the process.
• Manage and audit employee personnel files to ensure accurate and compliant recordkeeping.
• Process unemployment claims, terminations, severance paperwork, and organizational change requests.
• Support Recruiting by tracking openings, updating offer statuses, and communicating with hiring managers and recruiters.
• Utilize HR systems and tools effectively, including DocuSign, Greenhouse, Wurk (HRIS), Microsoft Excel/Word, and unemployment portals.
• Conduct ad hoc audits and provide support for performance, benefits, and compensation review processes.
• Create and maintain SOPs and HR process documentation, contribute to administrative HR project support and other special assignments as needed.
• Perform additional duties as assigned.

REQUIRED EXPERIENCE, EDUCATION AND SKILLS

• Bachelor's degree in Human Resources or related field preferred.
• 2–3 years of hands-on HR experience across multiple functional areas.
• Strong proficiency in Microsoft Office Suite, particularly Word and Excel. Previous experience using HRIS system, HR ticketing system and DocuSign preferred.
• Excellent communication and interpersonal skills with the ability to handle sensitive matters with discretion.
• Highly organized, detail-oriented, and adaptable in a fast-paced, evolving environment.
• Basic familiarity with federal and state employment laws and compliance practices preferred.
• Comfortable managing highly sensitive information with confidentiality and sensitivity.

BENEFITS

Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.