Honeywell
As a
Sr CX Training Professional
here at Honeywell, you will have the opportunity to shape the customer experience training strategy and initiatives that will drive our organization's success. Your expertise in instructional design, training methodologies, and leadership will be crucial in developing and delivering comprehensive training programs that enhance the capabilities of our employees at all levels.
You will report directly to our
Sr Customer Experience Training Supervisor
and you'll work out of our
Mason, OH
location on a
Remote
work schedule.
In this role, you will drive organizational success by elevating customer experience, strengthening employee skills, and fostering a customer-centric culture. Lead instructor-led training programs based on technical documentation for both technical and non-technical audiences, with a primary focus on industrial maintenance professionals in material handling. Continuously assess and update training curricula, and deliver safety and operational best practices. Emphasis on material handling systems, controls, and automation.
BENEFITS OF WORKING FOR HONEYWELL
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here (https://benefits.honeywell.com/)
The salary range for this position is ($84,000.00 - $105,000.00). Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting Date: September 11th, 2025.
KEY RESPONSIBILITIES
Prepare and deliver training.
Understand training needs
Measure training effectiveness
Facilitate Training Courses
Build Training Content
Ability to travel on an as needed basis
YOU MUST HAVE
Extensive background in industrial controls automation
Experience training professionals in an industrial or manufacturing environment
Extensive knowledge and working experience in industrial material handling, maintenance and operations environments
Comfortable presenting and speaking to an audience
Ability to travel domestically/internationally up to 70%
WE VALUE
Bachelor's degree or equivalent in Education and relevant work experience.
Experience in PLC, VFD, HMI, industrial communication/networking systems, and electrical systems
Excellent writing and editing skills
Ability to adapt to evolving products and technology
Experience as a trainer/educator for technical products
Excellent team and communication skills
An ability to take initiative and work with limited direction
An ability to influence across a broader organization
Being the best at your craft, possesses a strong desire to learn, and having a passion for sharing what you know
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
Sr CX Training Professional
here at Honeywell, you will have the opportunity to shape the customer experience training strategy and initiatives that will drive our organization's success. Your expertise in instructional design, training methodologies, and leadership will be crucial in developing and delivering comprehensive training programs that enhance the capabilities of our employees at all levels.
You will report directly to our
Sr Customer Experience Training Supervisor
and you'll work out of our
Mason, OH
location on a
Remote
work schedule.
In this role, you will drive organizational success by elevating customer experience, strengthening employee skills, and fostering a customer-centric culture. Lead instructor-led training programs based on technical documentation for both technical and non-technical audiences, with a primary focus on industrial maintenance professionals in material handling. Continuously assess and update training curricula, and deliver safety and operational best practices. Emphasis on material handling systems, controls, and automation.
BENEFITS OF WORKING FOR HONEYWELL
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here (https://benefits.honeywell.com/)
The salary range for this position is ($84,000.00 - $105,000.00). Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting Date: September 11th, 2025.
KEY RESPONSIBILITIES
Prepare and deliver training.
Understand training needs
Measure training effectiveness
Facilitate Training Courses
Build Training Content
Ability to travel on an as needed basis
YOU MUST HAVE
Extensive background in industrial controls automation
Experience training professionals in an industrial or manufacturing environment
Extensive knowledge and working experience in industrial material handling, maintenance and operations environments
Comfortable presenting and speaking to an audience
Ability to travel domestically/internationally up to 70%
WE VALUE
Bachelor's degree or equivalent in Education and relevant work experience.
Experience in PLC, VFD, HMI, industrial communication/networking systems, and electrical systems
Excellent writing and editing skills
Ability to adapt to evolving products and technology
Experience as a trainer/educator for technical products
Excellent team and communication skills
An ability to take initiative and work with limited direction
An ability to influence across a broader organization
Being the best at your craft, possesses a strong desire to learn, and having a passion for sharing what you know
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.