MasterMind Clinic PLLC is hiring: Receptionist in Colorado Springs

The Receptionist serves as the first point of contact for patients, visitors, and staff, providing a welcoming and professional environment. This role is responsible for managing front desk operations, including answering phones, scheduling appointments, maintaining patient records, and supporting the daily functions of the clinic.

• Greet patients and visitors in a friendly and professional manner.

• Answer, screen, and route phone calls; take messages as needed.

• Schedule, confirm, and update patient appointments.

• Check patients in and out, verify insurance, and collect co-pays or balances.

• Maintain accurate patient records and update information in the electronic health record (EHR) system.

• Process incoming and outgoing mail, faxes, and other correspondence.

• Ensure the waiting area and front desk remain clean, organized, and welcoming.

• Assist with administrative tasks such as filing, scanning, and data entry.

• Provide general information about clinic services and policies.

• Collaborate with providers and staff to ensure smooth patient flow.

• Handle confidential information in compliance with HIPAA and clinic policies.