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Kelly Science, Engineering, Technology & Telecom

Kelly Science, Engineering, Technology & Telecom is hiring: Business Process Ana

Kelly Science, Engineering, Technology & Telecom, East Moline, IL, US, 61244

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Overview

Title: MOCI Process Specialist

Location: East Moline, IL, 61244

Pay rate: $32 per hour

W2 Contract (No C2C)

Visa sponsorship is not available for this position.

Responsibilities

  • Collaborate with UX, POs, Internal Customers and Development Teams to manage implementations, data needs, and lead cross product UAT.
  • Provide management/leadership or consultation to manage or improve and implement projects and test scenarios that are moderately complex and/or sensitive in scope, with multi-unit or division impact.
  • Work with experienced teams to discover and implement large strategic objectives focused on business growth, process or product improvement, and customer satisfaction or channel partner development.
  • Participate, lead, or consult in the project planning process and obtain necessary management approvals.
  • Ensure projects have realistic outcomes, business objectives and customer satisfaction targets.
  • Monitor ongoing project/program status and maintain communications with business unit leadership and affected stakeholders.
  • Lead cross product testing and act as a consultant for automated testing scenarios.
  • Maintain test data for data consumers.
  • Train users on complex new functionality.
  • Assist with UX mock-up creation.
  • Assist with audit reporting and system security needs.
  • Analyze feedback from end users to improve quality of automated and integration test scenarios.

What Skills You Need
  • 2 or more years of experience working with a broad cross section of users.
  • 1 or more years of experience writing queries and using data gathering/retrieval tools such as SQL, Python, DataBricks, Tableau, etc.
  • Knowledge of communication skills such as test writing, email, Microsoft Office and virtual training.
  • Project management experience in less complex projects with small teams and limited disciplines.
  • A self-motivated individual with exceptional organization and commitment to the customer.
  • Effective interpersonal communications, negotiation, and conflict resolution, both verbal and written.
  • Ability and willingness to work flexible schedules (early morning/evening) to support global business needs.
  • Fluent in English verbal and written advanced communication skills.
  • Ability and willingness to travel domestically and internationally, up to 10%.

What Makes You Stand Out
  • Expert knowledge of MOCI and MOCI integrations
  • Experience working within multicultural teams
  • Knowledge of the Enterprise Product Delivery Process (EPDP)
  • Experience with Microsoft SharePoint

Important information

To be immediately considered, please send an updated version of your resume to somp767@kellyservices.com.

Seniority level
  • Associate

Employment type
  • Contract

Job function
  • Information Technology

Industries
  • Motor Vehicle Manufacturing

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