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QUANTEAM - North America (RAINBOW PARTNERS Group)

IT Support - Front Office Equity

QUANTEAM - North America (RAINBOW PARTNERS Group), New York, New York, us, 10261

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Overview

As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specializing in the fields of Banking, Finance, and Financial Services. Guided by our core values of closeness, teamwork, diversity, and excellence, our team of 1,000 expert consultants, representing 35 different nationalities, collaborates across 10 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Geneva, Lisbon, Porto and Casablanca. We are seeking a motivated

Application Support Analyst

with strong experience supporting

Equity and Equity Options trading platforms

in a front-office environment. The successful candidate will work closely with traders, quants, and technology teams to ensure the seamless operation of electronic trading platforms, order management systems, and connectivity gateways. Responsibilities Provide

front-line support

for traders and sales teams across

Equities and Listed/OTC Options . Monitor and maintain

execution platforms

such as

Fidessa, EMSX, Dash

(knowledge of

Flextrade

or similar systems is a plus). Troubleshoot and support

FIX protocol connectivity , including order routing, drop copies, and gateway stability. Investigate and resolve production issues in real time, escalating to development teams when needed. Support

trade booking systems

and ensure accurate capture of trades across Equities and Options. Collaborate with infrastructure and development teams to drive improvements, automation, and stability in trading environments. Prepare incident reports, root cause analyses, and contribute to knowledge base documentation.

Required Skills & Experience

5+ years of

application or production support

in a front-office trading environment. Strong knowledge of

Equities and Equity Options

(Listed and OTC). Hands-on experience with

execution platforms

(Fidessa, EMSX, Dash...). Strong understanding of

FIX messaging and gateways . Experience with

trade booking systems

and OMS for Equities/Options. Good scripting knowledge with SQL for automation and log analysis. Excellent problem-solving and communication skills with the ability to work directly with traders under pressure.

Details

Seniority level: Mid-Senior level Employment type: Full-time Job function: Consulting

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