PNC
Business Systems Analyst Consultant
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued, and have an opportunity to contribute to the company's success. As a Business Systems Analyst Consultant within PNC's Marketing, Communications and Engineering Systems organization, you will be based in Pittsburgh, PA or Strongsville, OH. The position is primarily based in a PNC location. The responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager's discretion. Key Responsibilities: Work directly with business Subject Matter Experts (SMEs) to gather, analyze, and document business rules, decisioning requirements, and process flows as needed. Analyze systems and business processes to perform impact analysis on new requirements and existing rules, identifying potential risks and dependencies. Gain a deep understanding of the team's rule-based systems and work to ensure the logic is correctly captured and maintained. Translate business requirements into clear, concise, and accurate User Stories with detailed acceptance criteria for the engineering team. Actively participate in all Agile ceremonies, including daily stand-ups, sprint planning, and retrospectives. Lead and facilitate story refinement and grooming meetings with the crew. Collaborate closely with the Application Owner, Application Manager, Application Tech Lead, Product Owner, and other BSAs to prioritize the backlog, manage dependencies, and ensure alignment on project goals. Support the Quality Engineer team in validating that the implemented rules and features meet the business requirements and acceptance criteria. Support the Site Reliability Engineer team and developers in troubleshooting application issues. Preferred Skills: Working in Agile Teams (SAFE Agile experience is a plus) Familiarity with tools like Jira, Confluence, Alation. Working with a full stack development team (Preferably Java, ETL, Mainframe (COBOL/DB2)) Experience with Marketing applications (Pega Customer Decision Hub, Salesforce, Adobe) is a plus Experience with SaaS based solutions a plus Conducting research and analysis for feature development. Guide or actively engage in backlog refinement (grooming) sessions to ensure a shared understanding of upcoming work. Prioritize backlog items based on their business value, alignment with project goals, and urgency. Financial Services industry knowledge. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued, and have an opportunity to contribute to the company's success. As a Business Systems Analyst Consultant within PNC's Marketing, Communications and Engineering Systems organization, you will be based in Pittsburgh, PA or Strongsville, OH. The position is primarily based in a PNC location. The responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager's discretion. Key Responsibilities: Work directly with business Subject Matter Experts (SMEs) to gather, analyze, and document business rules, decisioning requirements, and process flows as needed. Analyze systems and business processes to perform impact analysis on new requirements and existing rules, identifying potential risks and dependencies. Gain a deep understanding of the team's rule-based systems and work to ensure the logic is correctly captured and maintained. Translate business requirements into clear, concise, and accurate User Stories with detailed acceptance criteria for the engineering team. Actively participate in all Agile ceremonies, including daily stand-ups, sprint planning, and retrospectives. Lead and facilitate story refinement and grooming meetings with the crew. Collaborate closely with the Application Owner, Application Manager, Application Tech Lead, Product Owner, and other BSAs to prioritize the backlog, manage dependencies, and ensure alignment on project goals. Support the Quality Engineer team in validating that the implemented rules and features meet the business requirements and acceptance criteria. Support the Site Reliability Engineer team and developers in troubleshooting application issues. Preferred Skills: Working in Agile Teams (SAFE Agile experience is a plus) Familiarity with tools like Jira, Confluence, Alation. Working with a full stack development team (Preferably Java, ETL, Mainframe (COBOL/DB2)) Experience with Marketing applications (Pega Customer Decision Hub, Salesforce, Adobe) is a plus Experience with SaaS based solutions a plus Conducting research and analysis for feature development. Guide or actively engage in backlog refinement (grooming) sessions to ensure a shared understanding of upcoming work. Prioritize backlog items based on their business value, alignment with project goals, and urgency. Financial Services industry knowledge. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.