Urban Air Adventure Parks
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General Manager
role at
Urban Air Adventure Parks
Base pay range $80,000.00/hr - $90,000.00/hr
General Manager – Job Summary Urban Air is seeking a General Manager to motivate, instill accountability, and achieve results to drive success while maintaining our fun culture. This person will provide overall leadership, vision, and direction on initiatives and operating standards while providing a positive atmosphere for guests and staff.
Responsibilities
People
Hire, train, and mentor staff to develop their skills
Cultivate a team environment that delivers exceptional customer service
Implement and execute all staff training programs
Assist in selecting and developing Area Leads and Certified Trainers for increased responsibility or internal promotion
Lead and influence managerial staff through effective motivation, leveraging individual strengths to maximize productivity
Ensure execution of all employee recognition and incentive programs as documented
Maintain a strong community presence through partnerships with community and business organizations
Operations
Maintain a safe, clean, and secure environment for all guests and staff
Oversee all aspects of the operation including entertainment, food & beverage, attractions, and property to support financial goals and company initiatives
Improve operational execution through attention to detail and adherence to standards and philosophies
Provide direction to the management team and ensure staff perform at a high level
Promote positive employee relations and delegate managerial duties to uphold standards
Assist franchise owners in holding managers accountable for departmental goals
Monitor guest reviews to maintain or improve the guest experience
Financials
Capitalize market opportunities by executing marketing strategies to drive sales
Maintain systems for fiscal responsibility in inventory control and ordering
Ensure appropriate staffing levels while managing the labor budget
Analyze financial reports and develop action plans to grow revenue and control expenses to meet budgets
Qualifications
Ability to enthusiastically interact with others
Strong character with good judgment
Experience in hospitality required: Theme Parks, Family Entertainment Centers, Hotels, Resorts, Casinos, or Restaurants
3+ years of experience in Facility Operations & Management
Demonstrated ability to develop team members and achieve financial results
Professional, energetic, self-motivated, and able to motivate others with a positive attitude
Intermediate computer skills – Microsoft Office (Excel, Word, PowerPoint)
Professional grooming and conduct
Adaptability, flexibility, and enthusiasm for the business
Strong written and verbal communication skills
Ability to build working relationships with employees, management, and vendors
Maintain professionalism internally and externally
Ability to establish and communicate a vision for the park
Flexible, adaptable to business and team needs
Maintain high personal standards of conduct and professionalism
Appreciation of diversity
Innovative and strategic thinker
Who Will Succeed In This Role We are looking for a strong, vibrant leader who can guide younger staff, help them grow professionally and personally, and teach positive guest service skills to provide a fun, safe experience while ensuring GM tasks are completed to control costs and drive revenue.
About Urban Air Adventure Parks Urban Air is the preeminent indoor adventure park and a leading location-based entertainment company. Urban Air strives to help kids have fun and aim higher while delivering a engaging guest experience.
Employment Details
Seniority level: Director
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Entertainment Providers
Referrals increase your chances of interviewing at Urban Air Adventure Parks.
#J-18808-Ljbffr
General Manager
role at
Urban Air Adventure Parks
Base pay range $80,000.00/hr - $90,000.00/hr
General Manager – Job Summary Urban Air is seeking a General Manager to motivate, instill accountability, and achieve results to drive success while maintaining our fun culture. This person will provide overall leadership, vision, and direction on initiatives and operating standards while providing a positive atmosphere for guests and staff.
Responsibilities
People
Hire, train, and mentor staff to develop their skills
Cultivate a team environment that delivers exceptional customer service
Implement and execute all staff training programs
Assist in selecting and developing Area Leads and Certified Trainers for increased responsibility or internal promotion
Lead and influence managerial staff through effective motivation, leveraging individual strengths to maximize productivity
Ensure execution of all employee recognition and incentive programs as documented
Maintain a strong community presence through partnerships with community and business organizations
Operations
Maintain a safe, clean, and secure environment for all guests and staff
Oversee all aspects of the operation including entertainment, food & beverage, attractions, and property to support financial goals and company initiatives
Improve operational execution through attention to detail and adherence to standards and philosophies
Provide direction to the management team and ensure staff perform at a high level
Promote positive employee relations and delegate managerial duties to uphold standards
Assist franchise owners in holding managers accountable for departmental goals
Monitor guest reviews to maintain or improve the guest experience
Financials
Capitalize market opportunities by executing marketing strategies to drive sales
Maintain systems for fiscal responsibility in inventory control and ordering
Ensure appropriate staffing levels while managing the labor budget
Analyze financial reports and develop action plans to grow revenue and control expenses to meet budgets
Qualifications
Ability to enthusiastically interact with others
Strong character with good judgment
Experience in hospitality required: Theme Parks, Family Entertainment Centers, Hotels, Resorts, Casinos, or Restaurants
3+ years of experience in Facility Operations & Management
Demonstrated ability to develop team members and achieve financial results
Professional, energetic, self-motivated, and able to motivate others with a positive attitude
Intermediate computer skills – Microsoft Office (Excel, Word, PowerPoint)
Professional grooming and conduct
Adaptability, flexibility, and enthusiasm for the business
Strong written and verbal communication skills
Ability to build working relationships with employees, management, and vendors
Maintain professionalism internally and externally
Ability to establish and communicate a vision for the park
Flexible, adaptable to business and team needs
Maintain high personal standards of conduct and professionalism
Appreciation of diversity
Innovative and strategic thinker
Who Will Succeed In This Role We are looking for a strong, vibrant leader who can guide younger staff, help them grow professionally and personally, and teach positive guest service skills to provide a fun, safe experience while ensuring GM tasks are completed to control costs and drive revenue.
About Urban Air Adventure Parks Urban Air is the preeminent indoor adventure park and a leading location-based entertainment company. Urban Air strives to help kids have fun and aim higher while delivering a engaging guest experience.
Employment Details
Seniority level: Director
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Entertainment Providers
Referrals increase your chances of interviewing at Urban Air Adventure Parks.
#J-18808-Ljbffr