The WFS Group
Overview
The WFS Group is a fast-paced, high-performance sales agency that provides “done-for-you” sales services to leading brands in the alternative education space. We close high-ticket opportunities for clients and scale revenue predictably. The Director of Sales Operations is the architect behind the scenes, responsible for owning and optimizing the CRM infrastructure that underpins our sales execution.
This role is laser-focused on HubSpot configuration, data integrity, and system enablement — ensuring every sales team operates on a clean, reliable, and scalable foundation. You’ll oversee the entire CRM lifecycle: design and documentation, onboarding client accounts, ongoing optimization, and governance to make HubSpot an engine of operational excellence. This means seamless integrations, airtight documentation, bulletproof data, and scalable performance. If you thrive in high-performance environments, love turning chaos into clean processes, and geek out about HubSpot, this role is for you.
Base pay range $72,000.00/yr - $115,000.00/yr
Core outcomes (What success looks like)
New client accounts onboarded into HubSpot and live within 30 days
100% dashboard accuracy (Scale Scorecard, Rep Scoreboard) through strict governance
CRM deployments for new sales engines completed and fully configured within 30 days
CRM auditing protocols enforced across all accounts with high team compliance
Up-to-date documentation, SOPs, and training libraries that drive adoption and reduce support needs
Responsibilities
Own HubSpot configuration, optimization, and maintenance across all client accounts
Lead CRM setup for new accounts, including integrations with dialers, schedulers, and reporting tools
Build and maintain CRM documentation (playbooks, SOPs, workflows) for org-wide consistency
Collaborate with the data team to align CRM with external data pipelines and dashboards
Enforce auditing, data quality standards, and pipeline discipline while overseeing CRM auditing team
Partner with leadership and RevOps to support forecasting and growth initiatives
Continuously streamline workflows and improve user experience
Act as internal escalation point and subject matter expert for HubSpot best practices
Lead CRM onboarding for new hires and accounts to ensure smooth adoption
Track and deliver on CRM initiatives tied to quarterly operational targets
Qualifications
Have designed, configured, and optimized HubSpot across multiple teams or orgs
Love building scalable systems that turn scattered workflows into predictable sales engines
Are an absolute HubSpot genius and know your way around all HubSpot functionality
Have deployed new CRM environments from scratch — integrations, dialers, schedulers, reporting tools included
Get energy from documenting workflows, SOPs, and playbooks that stick
Geek out over data integrity and accurate dashboards that leadership can actually trust
Are as comfortable building CRM architectures as you are refining automations and reports
Have successfully led onboarding and training to ensure adoption sticks
Enjoy collaborating with leadership to align CRM with GTM strategy
Are passionate about standardization, scalability, and governance
Want to be both a strategic architect and a hands-on CRM builder
Note: This role requires hands-on execution with enterprise-grade CRM environments
Qualifications (not to apply)
Have only used a CRM but never configured or designed one
Prefer band-aid fixes over building scalable systems
Get overwhelmed by workflows, documentation, or governance
Think CRMs are “set it and forget it”
Need someone else to hand you a pre-built system
Only have theory/certifications with no hands-on execution
Avoid data structures, KPIs, and auditing in favor of “just making it work”
Don’t get excited about building a CRM environment that’s enterprise-grade and bulletproof
Other details Job Type: Full-time
Schedule: Monday to Friday
Work Location: Remote
Compensation Range: $72K - $115K
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This role is laser-focused on HubSpot configuration, data integrity, and system enablement — ensuring every sales team operates on a clean, reliable, and scalable foundation. You’ll oversee the entire CRM lifecycle: design and documentation, onboarding client accounts, ongoing optimization, and governance to make HubSpot an engine of operational excellence. This means seamless integrations, airtight documentation, bulletproof data, and scalable performance. If you thrive in high-performance environments, love turning chaos into clean processes, and geek out about HubSpot, this role is for you.
Base pay range $72,000.00/yr - $115,000.00/yr
Core outcomes (What success looks like)
New client accounts onboarded into HubSpot and live within 30 days
100% dashboard accuracy (Scale Scorecard, Rep Scoreboard) through strict governance
CRM deployments for new sales engines completed and fully configured within 30 days
CRM auditing protocols enforced across all accounts with high team compliance
Up-to-date documentation, SOPs, and training libraries that drive adoption and reduce support needs
Responsibilities
Own HubSpot configuration, optimization, and maintenance across all client accounts
Lead CRM setup for new accounts, including integrations with dialers, schedulers, and reporting tools
Build and maintain CRM documentation (playbooks, SOPs, workflows) for org-wide consistency
Collaborate with the data team to align CRM with external data pipelines and dashboards
Enforce auditing, data quality standards, and pipeline discipline while overseeing CRM auditing team
Partner with leadership and RevOps to support forecasting and growth initiatives
Continuously streamline workflows and improve user experience
Act as internal escalation point and subject matter expert for HubSpot best practices
Lead CRM onboarding for new hires and accounts to ensure smooth adoption
Track and deliver on CRM initiatives tied to quarterly operational targets
Qualifications
Have designed, configured, and optimized HubSpot across multiple teams or orgs
Love building scalable systems that turn scattered workflows into predictable sales engines
Are an absolute HubSpot genius and know your way around all HubSpot functionality
Have deployed new CRM environments from scratch — integrations, dialers, schedulers, reporting tools included
Get energy from documenting workflows, SOPs, and playbooks that stick
Geek out over data integrity and accurate dashboards that leadership can actually trust
Are as comfortable building CRM architectures as you are refining automations and reports
Have successfully led onboarding and training to ensure adoption sticks
Enjoy collaborating with leadership to align CRM with GTM strategy
Are passionate about standardization, scalability, and governance
Want to be both a strategic architect and a hands-on CRM builder
Note: This role requires hands-on execution with enterprise-grade CRM environments
Qualifications (not to apply)
Have only used a CRM but never configured or designed one
Prefer band-aid fixes over building scalable systems
Get overwhelmed by workflows, documentation, or governance
Think CRMs are “set it and forget it”
Need someone else to hand you a pre-built system
Only have theory/certifications with no hands-on execution
Avoid data structures, KPIs, and auditing in favor of “just making it work”
Don’t get excited about building a CRM environment that’s enterprise-grade and bulletproof
Other details Job Type: Full-time
Schedule: Monday to Friday
Work Location: Remote
Compensation Range: $72K - $115K
#J-18808-Ljbffr