Seminole Hard Rock Hotel & Casino Hollywood
TABLE GAMES - DIRECTOR
Seminole Hard Rock Hotel & Casino Hollywood, Hollywood, Florida, United States, 33024
Overview
Join to apply for the
TABLE GAMES - DIRECTOR
role at
Seminole Hard Rock Hotel & Casino Hollywood .
Job location: US-FL-Hollywood.
About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include a lagoon, spa, 19 dining outlets and 20 bars and lounges, a gaming floor with 3,100 slots, 195 table games and a 45-table poker room, 120,000 square feet of meeting and convention space, and the Hard Rock Live venue.
For more information, visit www.seminolehardrockhollywood.com or call 800-937-0010.
Responsibilities
Under the direction of the Vice President-Casino Operations, responsible for the overall smooth operation and management of casino table games operations.
Reviews and recommends policy changes in accordance with Seminole Gaming’s Compliance and Regulations.
Reviews internal security of all table games operations and maintains surveillance of activities affecting efficiency, effectiveness, and integrity of the casino operation.
Offer the highest possible level of guest service to maximize guest enjoyment and return play.
Attain maximum gaming product revenue by evaluating product mix, positioning, pricing levels, and by evaluating and initiating new gaming products.
Staffing and scheduling of the entire Table Games Department efficiently with respect to events, weather, and business conditions.
Maintain a safe, professional, friendly work environment conducive to productivity, performance, and morale.
Support Seminole Gaming’s culture and team philosophy throughout the property; act as a role model for employees.
Promote positive public relations and create an enjoyable atmosphere for all customers.
Amicably resolve customer-related problems in a fast-paced environment.
Ensure protection of customers’ rewards and credit lines; comply with all departmental and company policies including ethics guidelines; comply with regulatory requirements.
Maintain confidentiality of Seminole Gaming’s trade secrets and proprietary information.
Develop department members’ knowledge and skills through education, training, coaching, and corrective counseling.
Demonstrate commitment to responsible gaming and responsible alcohol service; discreetly notify management of concerns.
Conduct performance management and retention of direct reports who reinforce the company’s Mission and Values.
Report any illegal acts or internal ethics violations to appropriate management or the Ethics Hotline.
Perform other duties as assigned.
Qualifications
Ten to fifteen years casino experience with a minimum of ten years at management level.
Knowledgeable of all table games and Seminole Gaming’s Compliance/Regulations.
Work Environment The working conditions are those typically found in an indoor, climate-controlled office environment. You will be exposed to casino-related factors including second-hand smoke, excessive noise, large crowds, and high-pressure guest service. Must be able to stand for an entire shift and move throughout the Casino and/or Hotel areas.
Closing The Tribal Council gives preference in all employment practices to Native Americans. First preference is given to members of the Seminole Tribe who meet job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet job requirements.
Required As part of Seminole Gaming’s employment process, final candidates must obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer. Background checks may include:
Credit Check
Criminal Background Check
Drug Screen
Disclaimer Management reserves the right to revise the current job or require that other tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, or technical developments).
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TABLE GAMES - DIRECTOR
role at
Seminole Hard Rock Hotel & Casino Hollywood .
Job location: US-FL-Hollywood.
About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include a lagoon, spa, 19 dining outlets and 20 bars and lounges, a gaming floor with 3,100 slots, 195 table games and a 45-table poker room, 120,000 square feet of meeting and convention space, and the Hard Rock Live venue.
For more information, visit www.seminolehardrockhollywood.com or call 800-937-0010.
Responsibilities
Under the direction of the Vice President-Casino Operations, responsible for the overall smooth operation and management of casino table games operations.
Reviews and recommends policy changes in accordance with Seminole Gaming’s Compliance and Regulations.
Reviews internal security of all table games operations and maintains surveillance of activities affecting efficiency, effectiveness, and integrity of the casino operation.
Offer the highest possible level of guest service to maximize guest enjoyment and return play.
Attain maximum gaming product revenue by evaluating product mix, positioning, pricing levels, and by evaluating and initiating new gaming products.
Staffing and scheduling of the entire Table Games Department efficiently with respect to events, weather, and business conditions.
Maintain a safe, professional, friendly work environment conducive to productivity, performance, and morale.
Support Seminole Gaming’s culture and team philosophy throughout the property; act as a role model for employees.
Promote positive public relations and create an enjoyable atmosphere for all customers.
Amicably resolve customer-related problems in a fast-paced environment.
Ensure protection of customers’ rewards and credit lines; comply with all departmental and company policies including ethics guidelines; comply with regulatory requirements.
Maintain confidentiality of Seminole Gaming’s trade secrets and proprietary information.
Develop department members’ knowledge and skills through education, training, coaching, and corrective counseling.
Demonstrate commitment to responsible gaming and responsible alcohol service; discreetly notify management of concerns.
Conduct performance management and retention of direct reports who reinforce the company’s Mission and Values.
Report any illegal acts or internal ethics violations to appropriate management or the Ethics Hotline.
Perform other duties as assigned.
Qualifications
Ten to fifteen years casino experience with a minimum of ten years at management level.
Knowledgeable of all table games and Seminole Gaming’s Compliance/Regulations.
Work Environment The working conditions are those typically found in an indoor, climate-controlled office environment. You will be exposed to casino-related factors including second-hand smoke, excessive noise, large crowds, and high-pressure guest service. Must be able to stand for an entire shift and move throughout the Casino and/or Hotel areas.
Closing The Tribal Council gives preference in all employment practices to Native Americans. First preference is given to members of the Seminole Tribe who meet job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet job requirements.
Required As part of Seminole Gaming’s employment process, final candidates must obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer. Background checks may include:
Credit Check
Criminal Background Check
Drug Screen
Disclaimer Management reserves the right to revise the current job or require that other tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, or technical developments).
#J-18808-Ljbffr