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PayPal

Director Product Partnerships

PayPal, Austin, Texas, us, 78716

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Director Product Partnerships

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PayPal

Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal provides proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary This job establishes a cohesive product vision and strategy across the company, leading product strategy development with cross-functional teams. It balances innovative design with technical implementation while meeting regulatory requirements and customer needs. The focus is on enhancing customer experience, using metrics for product success, and standardizing analytics and market research for data-driven decisions. Responsibilities include ensuring product profitability, leading operational reviews, and collaborating with global partners to maximize efficiency in a dynamic environment.

Essential Responsibilities

Establish a shared vision across the company for one or more products with a deliberate and cohesive strategy.

Lead product strategy development, and develop a clear, executable view of the product strategy with cross-functional stakeholders.

Influence the architectural roadmap and balance innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.

Champion the customer experience and prioritize customer needs in product requirements and decision making.

Define and use metrics that inform the success of products including usability studies, research and market analysis.

Standardize workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.

Responsible for product profitability, including budgetary decisions.

Lead operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with senior leadership as needed.

Lead a cross-function team, partnering with global partners including content strategists, data scientists, product designers and user experience researchers.

Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.

Minimum Qualifications

Minimum of 15 years of relevant work experience and a Bachelor's degree or equivalent experience.

Minimum of 3 years management experience

Compensation and Benefits PayPal is committed to fair and equitable compensation practices. Actual compensation is based on factors including work location and relevant skills and experience. The total compensation may include an annual performance bonus, equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is $188,000 to $323,950.

Additional Information PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and may be part of a scam. To learn more about recruitment fraud, please visit https://careers.pypl.com/contact-us.

For many employees, PayPal offers a balanced hybrid work model with 3 days in the office and 2 days remote.

Our Benefits and Inclusion We offer a flexible work environment and benefits to support your financial, physical, and mental health. For more information, visit https://www.paypalbenefits.com.

PayPal is an equal employment opportunity employer. We provide reasonable accommodations for qualified individuals with disabilities. To learn more, contact paypalglobaltalentacquisition@paypal.com.

Belonging at PayPal means creating a workplace where all employees feel accepted and valued. We are committed to diversity and inclusion.

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