Precision Solutions, Inc.
MS Teams Telephony Analyst
Precision Solutions, Inc., Washington, District of Columbia, us, 20022
Overview
MS Teams Telephony Analyst Onsite | Washington, DC | 5 Days a Week Active Top Secret Clearance Required Summary
We are looking for an MS Teams Telephony Analyst to join our team! This role will lead the deployment, configuration, and management of enterprise-grade telephony solutions within Microsoft Teams, supporting the full lifecycle of Teams-based voice services. Responsibilities
Deploy and manage Microsoft Teams Phone System across the enterprise
Configure and support Direct Routing and Operator Connect solutions
Work with Session Border Controllers (SBCs) to enable secure and scalable voice connectivity
Design and maintain enterprise telephony architecture within the Teams environment
Optimize telephony configurations for performance, reliability, and user experience
Provide Tier 2/3 support for Microsoft Teams voice-related issues
Collaborate with cross-functional teams to ensure successful implementation and adoption
Monitor telephony performance metrics and implement improvements as needed
Maintain documentation of telephony configurations, procedures, and support workflows
Requirements
5+ years of relevant experience in telephony or unified communications
Hands-on experience with Microsoft Teams Telephony systems
Knowledge of Direct Routing, Operator Connect, and SBCs
Familiarity with enterprise telephony architecture and best practices
Strong troubleshooting and analytical skills in a Microsoft environment
Education/Certification Requirements
A Bachelor’s degree is required for this position
Clearance Requirements
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; an active Top Secret clearance is required.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. About Us
Northern Virginia-based Precision Solutions is an expert in staffing solutions for companies of any size that open the door to new opportunities and seek outstanding talent. We pride ourselves on being versatile enough to tailor our relationships to the needs of each individual client, being agile in the fast-paced marketplace, and being precise in meeting the needs of any company. Equal Opportunity Employer Statement
Precision Solutions is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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MS Teams Telephony Analyst Onsite | Washington, DC | 5 Days a Week Active Top Secret Clearance Required Summary
We are looking for an MS Teams Telephony Analyst to join our team! This role will lead the deployment, configuration, and management of enterprise-grade telephony solutions within Microsoft Teams, supporting the full lifecycle of Teams-based voice services. Responsibilities
Deploy and manage Microsoft Teams Phone System across the enterprise
Configure and support Direct Routing and Operator Connect solutions
Work with Session Border Controllers (SBCs) to enable secure and scalable voice connectivity
Design and maintain enterprise telephony architecture within the Teams environment
Optimize telephony configurations for performance, reliability, and user experience
Provide Tier 2/3 support for Microsoft Teams voice-related issues
Collaborate with cross-functional teams to ensure successful implementation and adoption
Monitor telephony performance metrics and implement improvements as needed
Maintain documentation of telephony configurations, procedures, and support workflows
Requirements
5+ years of relevant experience in telephony or unified communications
Hands-on experience with Microsoft Teams Telephony systems
Knowledge of Direct Routing, Operator Connect, and SBCs
Familiarity with enterprise telephony architecture and best practices
Strong troubleshooting and analytical skills in a Microsoft environment
Education/Certification Requirements
A Bachelor’s degree is required for this position
Clearance Requirements
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; an active Top Secret clearance is required.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. About Us
Northern Virginia-based Precision Solutions is an expert in staffing solutions for companies of any size that open the door to new opportunities and seek outstanding talent. We pride ourselves on being versatile enough to tailor our relationships to the needs of each individual client, being agile in the fast-paced marketplace, and being precise in meeting the needs of any company. Equal Opportunity Employer Statement
Precision Solutions is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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