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Call Your Mother Deli

General Manager - VA

Call Your Mother Deli, Alexandria, Virginia, us, 22350

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Overview At Call Your Mother we believe that great food is made even better with amazing service and having fun together. CYM is a neighborhood bagel shop and deli with locations in the DC area and Denver, CO. We're looking for new team members with positive attitudes and an eagerness to learn who are as excited about good food & GOOD VIBES. We’re hiring a General Manager in Virginia!

Day-to-day responsibilities

Overseeing daily operations of your shop from opening to closing, at the highest level

Proactively solving problems to keep the shop running efficiently

Manage and lead supervisors and team members to ensure the best service with CYM VIBES in mind

Work with supervisors to create a positive, efficient work environment for the whole team

Maintain adherence to checklists, recipe specs, and other standardized tools

Manage maintenance and upkeep of equipment and the shop’s surroundings — trash pickups, linens, deep cleaning, and storage organization

Maintain ServeSafe food safety standards and shop safety

Oversee food and beverage management, including inventory, ordering, and budgeting related to food, beverage, and labor goals

Recruiting, hiring, training, and conducting performance evaluations of team members

Scheduling to ensure coverage; on-call for issues when needed

Work in the shop 5 days a week with weekend availability; must have transportation to travel between multiple CYM locations in the DMV

Company Core Values & Expectations

V ibrant – You are abundantly happy, fun, passionate, playful, and kind

I ntegrity–You are honest, caring, real, and always strive to do the right thing

B elonging – You will work as a team to make people feel welcome

E nergy – You are active, proactive, and work hard to make things happen

S eize the Moment – You make the most of every guest opportunity by saying yes and trying new things

You’ll be a great addition to the CYM team if you:

Have 1-2 years of experience in a restaurant management role

Have a good understanding of P&L, COGS, decision making, process improvement, labor/scheduling, training & team development, and food quality standards

Have ServeSafe Manager’s Food Safety Certification

Can coordinate multiple tasks such as food and labor costs while maintaining required standards

Are hospitality-oriented and have a passion for the guest experience

Believe in a hands-on managing style and lead by example

Take initiative, are proactive, and can think of the big picture

Have a high-energy, positive can-do attitude that thrives in a fast-paced environment

Treat others with kindness and respect

Are a team player and willing to help others

Work calmly and effectively under pressure; seek to solve problems

Communicate clearly and efficiently, with proven coaching and leadership skills for a diverse staff

Can work flexible shifts inclusive of weekends and holidays

You’ll love working at CYM because:

Starting salary: $70,000 and a 20% bonus opportunity

Exciting opportunities for growth and development as CYM expands

Great people, real support, and positive VIBES; a team-first culture

Great benefits for full-time staff: health, dental, and vision insurance; 401k with 4% employer match; paid vacation and parental leave; EAP; free staff meals; free fitness and wellness classes; language classes and reimbursement; team building activities, and more

We provide equal opportunities to everyone who works for us and every applicant. We consider applicants for all positions without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or any other legally protected status. We enthusiastically celebrate the diversity of our team and believe that talent, passion, and experience are the only relevant criteria for considering new team members.

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