Treasure Island Resort & Casino
Currents Supervisor
Treasure Island Resort & Casino, Red Wing, Minnesota, United States, 55066
Please note: resume is required for this position. Pay Rate: $22.50 an hour an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES Hire, schedule, train, coach, and evaluate staff and conduct performance reviews Direct daily work activities and inspect completed work for conformance to standards Ensure superior service and cleanliness are provided Answer guests' questions and address concerns Provide accurate and thorough record keeping of personnel, sales and labor Demonstrate thorough knowledge of all positions, policies and procedures Fill in for staff as needed including the point-of-sales system and handling cash and cash equivalents Communicate with staff and management KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: High School Diploma/GED or equivalent experience 1-year supervisory experience in a high-volume ala carte or equivalent style restaurant Required Skills: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent written, verbal and interpersonal communication skills Above average math skills Preferred Skills: Computer skills Microsoft Office (Word, Excel and Outlook), Windows XP and point-of-sales systems Required Abilities: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to control labor costs Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to serve both internal and external customers Ability to speak in a clear, concise and pleasant voice Ability to independently complete multiple tasks under pressure PHYSICAL DEMANDS Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours Must have a good sense of balance, and be able to bend and kneel Must be able to reach and twist routinely Must be able to push, pull and grasp objects routinely Must have the ability to independently lift up to 25 pounds occasionally Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed in the restaurant but may require going onto the gaming floor which includes flashing lights, frequent loud noises and cigarette smoke Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact